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  • Report:  #1510276

Complaint Review: Roto Rooter surclean - Columbus Georgia

Reported By:
Charles - United States, United States
Submitted:
Updated:

Roto Rooter surclean
4465 Warm Springs Rd Columbus, 31909 Georgia, United States
Web:
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Categories:
Tell us has your experience with this business or person been good? What's this?

Roto rooter didn't disclose how bad Surclean was & their bad and unethical businesses practices. But we were in a dire need situation with our bathrooms and the living room on 03/12/2021,  flooded we didn't know. They talked a good talk about helping us restoring our home saying they would move our contents. But later they complained that it would take 3 days to pack and move everything. Well if they advertise it what's the problem?

  It was surclean manager who was the problem, in all this. We didn't know what dirty dogs they were because we didn't check them out on the BBB. They told us we would get a brand new house and everything restore but better.  Roto rooter caused us to still be in a mess with our house. We are having to walk on concrete floors because surclean took up the wet carpet not all the carpet. Just the hallway parts of the living room carpet.

Surclean is also charging for disinfecting which their employees didn't disinfect anything. People are right mobster thugs run these water restoration companies. Threatening distressed home owners with putting liens on their homes is mobster. The BBB who is suppose to help us consumers and protect us from bad businesses like Surclean is siding with them.

But Roto rooter is to blame for recommending us Surclean.



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