- Report: #1518840
Complaint Review: RV Depot of Texas - Cleburne Texas
Reported By:
Rhonda -
Albuquerque, NM, United States
Submitted:
Updated:
-
Author Confirmed
Why?
RV Depot of Texas
4319 N. Main Street Cleburne, 76033 Texas, United States
Phone:
817-460-4646
Web:
Www.rvdepottx.com
Categories:
Business Rating:
(0)
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RV Depot of Texas RV Depot of Texas in Cleburne Not refund my deposit Cleburne Texas
Dillon, in sales, took my deposit of 2500$ to hold an RV purchase. Later, I told him I want to change to a different RV. He told me he can't do that, so I kept the same interest. I texted him to verify my virtual walk through appointment and he didn't respond. I called the dealership to verify the walk through appointment time and was told, "we're all good for that time". The lady said she would leave a note on Dillon's desk. I work nights and needed a specific time so as to be awake. The appointment time came and went, no call.
I spoke to Rachel Nabors, sales manager, and requested my deposit back. She said it's non refundable. This was never disclosed to me and I dis not sign a purchase agreement. I asked to escalate this to the GM. Rachel told me he is on vacation for 2 weeks. She did not listen to me and only made excuses. If they don't refund my deposit, I will have to file with small claims court and get an attorney.
