- Report: #1519652
Complaint Review: Smoky Mountain Knife Works - Sevierville TN
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Author Confirmed
Why?
Smoky Mountain Knife Works
2320 Winfield Dun Parkway Sevierville, 37876 TN, United States
Phone:
1-800-327-5871
Web:
smkw.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Smoky Mountain Knife Works Charged for an item that was no longer available Sevierville TN
I placed an order at smkw.com and paid for Fed-ex ground shipping. I was charged upfront to my Amex card. After waiting past when I should have received the item, I contacted this seller twice without receiving any response by e-mail.
Imagine my surprise when I decided to look up the item I ordered on the seller's website, and discovered it was no longer available.
I was finally forced to open a dispute on this with Amex, who are posting a credit to my account while they look into it. And I still have never heard back from the merchant.
