- Report: #1491268
Complaint Review: Solution Roofing LLC/ Reese Gannaway CEO. - Glen Carbon IL.
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Author Not Confirmed
Why?
Solution Roofing LLC/ Reese Gannaway CEO.
17 Junction Drive,Box 269 Glen Carbon, 62034 IL., United States
Phone:
1-918-902-2193
Web:
www.SolutionRoofingLLC.com
Categories:
Business Rating:
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Solution Roofing LLC/ Reese Gannaway CEO. refuse to issue warranty for the work that was done Glen Carbon IL.
It been four (4+) months since the contractor completed the job and I haven't recieved any warrant paper work or paper work stating closure on this job.
I was going throw the final summary that the insurance company e-mailed me and the material that the insurance company paid the contractor for is not the material the contractor put on my roof.
There was a power outage so I wasn't able to complete my review of that final summary. I'm going to call the insurance company to get a hard copy or e-mail.
1 Updates & Rebuttals
Reese
Edwardsville,Illinois,
United States
Georges complaint rebuttal
#2REBUTTAL Owner of company
Wed, March 04, 2020
Hello George,
As discussed the last time we sat down you had recieved an invoice that showed you still had an outstanding balance of $4,394.20 owed to Solution Roofing LLC. Once you denied paying the remaining balance I had told you that you will NOT recieve any warranty from Solution Roofing LLC nor a material manufacturer warranty due to the unpaid balance.
Any and ALL materials used at the jobsite were througholy explained in the contract with Mr. Goerge Ackles and he picked the type of slate, slate color, and was advised on and agreed to any other materials that were included on our material list.
Solution Roofing LLC has signed documents from Mr. George Ackles referencing himself spending upwards of more than $20,000 of insurance paid JOB costs money for his home repairs on vacations overseas for himself and family.
Solution Roofing LLC has signed doucments that also state Mr. George Ackles is satisified with the work completed up to the homeowners satisfaction.
This complaint comes only after a lien notice has been filed against Mr. George Ackles for the unpaid balance owed to Solution Roofing LLC for work performed and completed to the homeowners satisfaction.
Mr. George Ackles would have a full labor and manufacturer warranty paperwork from Solution Roofing LLC if there was not a balance owed of $4,394.20 that was left unpaid to us.
Solution Roofing LLC is a highly respected company with great reviews. We only provide the best experience with the top knotch roofing quality and fully insured subcontractors.
