Complaint Review: Summit Valet Parking LLC - Centennial CO

Considering this was the reply from representatives of Park Meadows Mall I think you have no clue of the service being offered.  I was not asked to pay $8 and a $12 tip.  I was asked for $20 and still did not get the service.  And, since my truck was not up front, I had to wait longer in the cold for it.  This is why I wanted it close.  Not because they bring the vehicle to me.  Thank you for your opinion but I think youa re wrong, much like the crooks at Summit Valet Parking.  

"I wanted to contact you regarding your face book post and experience with Valet at Park Meadows.

On behalf of Park Meadows accept our apology and know that under NO circumstances is valet over $8.  We contract with Summit valet through our business improvement district and specific restaurants or stores that wish to provide complimentary or valet parking.  It is completely unacceptable for Summit to categorize parking or charge above the $8 agreed upon fee for any space or positioning.

The valet at Park Meadows is either a set amount of $8 or complimentary. All Schomp plated vehicles, handicap placard vehicles are to be parked complimentary in all circumstances.

The other complimentary parking is for restaurant specific customers Season’s 52 and White Chocolate Grill at dinner, Perry’s, Fogo, and Brio lunch and dinner.

We are meeting with the owner of Summit Valet to go over this situation and while an individual valet may have been confused and utilizing the program inappropriately the owner knows and understands the intent for the service at Park Meadows.

We appreciate knowing any inappropriate activity is taking place and will address this immediately. 

Please let us know if there is anything we can do for you in the future and thank you so very much for your service and sacrifice. "

They advertise valet parking for $8. That is what you get, you don't get to chose where they park it. But the reality is that in terms of having to walk it makes no difference because unless valet's are different in Colorado a valet will take your car and bring it back to you. You don't have to walk to the car.

But please take away your entitlement and stop playing the Disabled Veteran Card. While your service and sacrafice is appreciated. Your disability has nothing to do with this. You being a Veteran has nothing to do with this. The only reason you put that in is to try and gain sympathy, but it really just shows your entitlement attitude.

After all here you are a "disabled Veteran" who has a bad back and knees making it difficult to move. Yet you are at the mall complaining about a valet that will bring the car to you,  But unless you are going to sit on a bench all day, you are doing a lot of walking.

The fact is that you requested an additional service of being parked up front. Which as previously stated really has no effect if your goal was to reduce your walking since it doesn't matter where they bring the car back to you at.

As a result of this request they would honor that for $20, which was basically the $8 valet fee and a $12 tip. So yes, there is no "upcharge" but as they say "money talks and **** walks". Had a person come up in a 1980 POS and handed over $20 they would get that "up front" parking without question.  Nothing unique here...except for your entitlement attitude.

The fact that they had 1, 5 or 500 spaces up front has nothing to do with this. Take for example if you are going to a concert. They advertise seats for $80, now those seats are going to be several sections back. However, if you want Front Row seats you can pay $200. It doesn't matter if every Front Row seat is unsold, unless you pay the $200 you aren't sitting there.