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  • Report:  #1511462

Complaint Review: Sun West Mortgage - Buena Park CA

Reported By:
Tina - Huntington Beach, United States
Submitted:
Updated:

Sun West Mortgage
6131 Orangethorpe Ave. #500 Buena Park, 90620 CA, United States
Phone:
5629247884
Web:
https//www.swc.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Like some reports on here, this is the most dishonest company! They offered me an equity loan of $5,500 and 1 year later they I had to pay it off for $5,463 because they refused to subordinate this lien to the new refinancing company!  Then have thousands of complaints online!  We are 2 severely disabled seniors, but they have discriminated us! This company refinanced my home over a year ago.  They could not even refinance without my help. 

I had to contact the previous company in order for Sun West to refinance.  They have defrauded me with a $5,500 lien and almost a year later my balance is still $5,463.80.  More than I owe.  I tried to refinance but they used this lien to deny me refinancing.  My new company had closed my case.  I had to borrow to payoff this lien so the new company could refinance me because Sun West with all their tricks; deceitfulness; lies; financial abuse and ripping off with the balance and refusing to subordinate this lien, I had to borrow to pay it off just to get rid of a very dishonest company that uses many illegal tricks and act in Bad Faith to keep me! 

Can you imagine, they act in this manner, so I don't leave them!  They steal every which way from me, and they use the excuses of contracts.  And when I needed a copy of the lien, they were thoroughly uncooperative.  Since, they would send me a copy of this lien in images.  Thus, the computer or printer does not recognize images as text. Like I said they have been trying every trick and dishonesty in the book, to keep me!  Imagine that! 

In other words, they have no customer service skills, no business sense and do not know what they are doing!  I even reported them twice to the CPFB, and it didn't face them; however, the CPFB will sue companies like this when they get the customer complaints, especially from severely disabled elderly, a caregiver and senior son!  They need to be outlawed as a mortgage company!  The made an excuse that my payments were only for the interest! 

Who in their right mind would only want to pay their interest and not the principal!  This is how insane criminal they are!



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