- Report: #1517567
Complaint Review: Vivial -
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Author Not Confirmed
Why?
Vivial
United States
Web:
thryv.com
Categories:
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Vivial Omar Arias Lisa Jardine Socrates We purchased online advertising with the understanding that was a competent company and partnered with Google. Their finished product was embarrassing, incorrect spelling, poor grammar, no punctuation and I had to edit the entire proof. I am furious with the incompetence of them.
Vivial is an advertising company we hired that was a total disappointment. We are a new small business and wanted a website and advertising. Their finished product was unacceptable, poor spelling, grammar, no punctuation. I had to redo the edits myself and send to them.
When we contracted with Vivial we were also told they were partnered with Google. Now we have received multiple conflicting emails from Vivial saying they are/aren’t partnered with Google. We wanted to cancel and they sent us an $1104.00 final bill with that amount being our cancellation fee.
I contacted Vivial support only for them to say they would write off approximately 50 bucks. This is unacceptable for a service we never received. I have emails supporting all of my complaints/evidence.
