- Report: #1491487
Complaint Review: Walmart Auto on Gunn Hwy - Tampa Florida
Reported By:
Precious -
Tampa, Florida , United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Walmart Auto on Gunn Hwy
6192 Gunn Hwy Tampa, 33625 Florida, United States
Phone:
8139682412
Web:
Www.walmart.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Walmart Auto on Gunn Hwy I went to Walmart - Gunn Hwy Auto Garage on yesterday to have my battery (in which was under warranty) replaced because it was leaking acid from the terminal in which caused my car not to start.Tampa Florida
*****PLEASE SHARE******I went to Walmart Tampa - Gunn Hwy Auto Garage on yesterday to have my battery (in which was under warranty) replaced because it was leaking acid from the terminal in which caused my car not to start. When I got there at 3:12pm the garage Manager announced I would be the last customer even though their hours of operation states they close at 7pm.
I was then told it would take 6 hours to have the battery changed. I took a Uber home and they called and told me they put a new battery in but my car wouldn’t start because my starter needed to be replaced. I went back at 9am today and examined my car to find the battery incorrectly connected with a corroded terminal.
I immediately brought this to the Assistant Manager (Bryant) attention in which had my car pushed out the garage and told me to have it towed to a Mechanic. I adamantly requested the terminal to be replaced / or to have the terminal rewired to the battery all to no avail. I waited 8 hours at Walmart only to have Kenneth a phenomenal driver from AAA come to my rescue and go above and beyond.
He completely removed the terminal and rewired it to the battery. He even cleaned off the terminal with Acid Detector spray and my car turned on instantly. ‼️‼️‼️‼️WARNING‼️‼️‼️ The “Mechanic’s” and Management at this location are incompetent. They will negligently “fix” your car and lie to you when it doesn’t work.
2 Updates & Rebuttals
Flint
Rolla,Afghanistan
Walmart doesn't have mechanics
#2Consumer Suggestion
Mon, February 17, 2020
Seriously, are you stupid? Wal-mart doesn't employ mechanics or offer any kind of repair services. They have oil change technicians who can also install batteries and windshield wipers as a FREE service. They don't do repairs. If the terminal was corroded, either fix it yourself or take it to a mechanic.
RICK
Alabama,United States
Walmart
#3Consumer Comment
Mon, February 10, 2020
I do not understand why people insist on going to Walmart. I have not set foot in a Walmart for 10+ years and never intend to. They sell junk made to their specifications (cheaply), and you get what you pay for.
Their employees don't care about the customer because Walmart treats them like crap. Do yourself a favor and take your business elsewhere. I'm betting you will find much better quality at prices that are comparable, and in some cases, cheaper!
