- Report: #1515399
Complaint Review: Wigs Studio1 - Ridgefield WA
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Author Confirmed
Why?
Wigs Studio1
Ridgefield, 98642 WA, United States
Phone:
877-594-3001
Web:
Wigs Studio1.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Wigs Studio1 Made false statements about a return Ridgefield WA
Sent me a wig that the odor when I opened the box made me sick. The chemicals were so strong, no way could you wear this wig. I immediately notified them and they wanted to give me a credit without receiving the wig. They wanted to charge me the 12.00 fee for return shipment. I refused and finally got a dispute mgr via email. I felt strongly that it was their responsibility to sell goods that are wearable.
If they sell defects, thay should accept responsibility . They refused and after receiving the return they deliberately lied and said there was a tear in the back and the tags were incorrectly sewed back in. I know it was a lie because I never took the wig out of the pkg. it smelled that strong! They chose to lose a customer over 12.00. and receive a negative report about their lying! research showed that the same thing happened to other customers and they are have 44% bad complaints against them. I did post this on Facebook that is how I learned about your site.
I will be 89 next month and liked the wig, but could not wear it due to the smell.
