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  • Report:  #1407474

Complaint Review: 12listen - Internet

Reported By:
Former Employee - Colorado, USA
Submitted:
Updated:

12listen
Internet, USA
Web:
www,12listen,com
Categories:
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I worked for this company and I had to share what I learned and warm poteniel clients of the practices of this group. They pretend to be so loving and caring yet they all meet and talk with each other about clients. They laugh about the sad situations of the people who call them with problems and one advisor Christina even told a client to "fu*k off" and laugh about it. It was put on a review but Mark Husson the owner of the site quickly had click for advisor remove it.

I have it screen shot and will post it. They all laughed about it at a meeting and said the client was a "mental case" Also the advisors there have no real talent. most are people who have addictions and really messed up personal lives. Please do not call these people for advice. They share your information with each other and make you think they are amazing when all along they have discussed your personal problems. The owner Mark is obcessed with trashing Doreen Virtue and Hay House. H

e seems to have some kind of personal issue with Doreen Virtue and constandly bashes her work for no appaent reason, he threatens his readers and  I have been told by one of his "readers" Katt he hacks into her personal emails. He scares them with threats of ruining their career and tells them where they can work and cannot work. I mean this man is a power fanatic. His readers are subpar. Any information they give you has propably been shared in thier little powwows. I have lived with this for eight months and now finally need to speak out. 



2 Updates & Rebuttals

Sammy

California,
United States
Company really is bad / frauds

#2Consumer Comment

Mon, July 10, 2023

 Horrible readers who don’t care about customers. Different answers every time you call and the customer service is non existent. Wouldn’t recommend 0/10


Mark

Larkspur,
Colorado,
United States
Aw. This is Sad

#3REBUTTAL Owner of company

Tue, December 05, 2017

The individual who filed this report has never worked for me like she is trying to indicate. She got angry at one of my advisors and called another advisor to feel better (it worked). But when she went to leave feedback for the good reading, she made it all about the "horrible reading" of the first advisor, calling her names and being very bitter.  That's fine, she can have her opinion but she was writing that review on under the advisor she liked.  So in order to protect both advisors, I deleted it. 

All of our staff meetings are recorded and the one thing I pride myself on is the integrity of the staff. We NEVER laugh or discuss people who call, we take a vow of confidentiality and are very strict about it.

As for Doreen Virtue. She was a very influential leader in the new age community. My staff and clients have spent thousands of dollars on her work.  She recently became born again and denounced her work and denounced my staff and people in my industry as dealing in the dark side.  So I vehemently attacked back to protect those that were confused and feeling bad about where to turn. Being told your soul is damned from someone you relied on is very scary.  So I remain committed in my stance against her attacks and if this unhappy person who filed the complaint doesn't like that, she should stay away. 

Thanks for letting me have my side of the story. We've been in business for 12 years and this is the first complaint and it's just designed to hurt my business. 

Thanks again for the opportunity to speak our side of the story. You never want an unhappy customer but every once in a while you get that customer that can't be satisfied and wants to just punish. With any luck, she'll forget about us and move on.

Mark Husson

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