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  • Report:  #1074769

Complaint Review: 1800Mattress.com - Select State/Province

Reported By:
James Hall - Albuquerque, New Mexico,
Submitted:
Updated:

1800Mattress.com
Select State/Province, USA
Web:
1800mattress.com
Categories:
Tell us has your experience with this business or person been good? What's this?

We ordered a new Sealy mattress and foundation for an elderly family member - price tag over $600 bucks. Figuring that the brand was worth the price, the purchase seemed smart at the time. Then came delivery day...two guys drenched in cologne delivered the new mattress. It took them quite a while to put together the basic bed frame (really?) - and then we looked at the box springs - guess what? NO SPRINGS. The mattress was so darn thin...it looked like something from a futon in a child's bedroom. After contacting 1800Mattress.com to get something more suitable, we learned that all sales are final - if you don't like it, TOO BAD. They just don't care - totally shameless! That is our last purchase from this company.



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