- Report: #1500575
Complaint Review: 24HRWRISTBANDS.COM - Houston Texas
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Author Confirmed
Why?
24HRWRISTBANDS.COM
14550 Beechnut St Houston, 77083 Texas, United States
Phone:
1-855-711-4467
Web:
https://24hourwristbands.com/
Categories:
Business Rating:
(0)
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24HRWRISTBANDS.COM IMPRINT.COM Netbrands Media Corporation Address: 14550 Beechnut St City: Houston State/County: TX Zip/Postal Code: 77083 Business Phone Number: (877) 508-4569 BUYER BEWARE--MERCHANDISE THAT DOES NOT WORK AS EXPECTED AND POOR CUSTOMER SERVICE Houston Texas
On July 7th, 2020, I placed an order (order # IM9AD2A07572 for 4 custom printed reuseable face masks with 24hrwristbands.com. They never sent an order confirmation or delivery information throughout this time. They claim emails may have been sent to SPAM but I checked my SPAM folders. I opened a case on July 20th to find out where my order was—just recently, I see that they put in a response that shows August 11th response date but I would have no way of knowing this unless I checked their website daily as this company does not send email notifications.
On August 18th, 2020, the face masks arrived and they were unusable. They were pieces of a fabric—there was no elasticity. They are not masks. Based off this company’s inability to respond throughout the order process, on August 26th, 2020, I opened a dispute with my credit card. Additionally the charge shows as imprint.com when I ordered these masks from this website https://24hourwristbands.com/shop/wellness-safety/healthcare/face-masks I am more than willing to return these defective masks at their expense—they can provide a freight carrier and label.
Others share poor experiences as well at https://www.yelp.com/biz/24-hour-wristbands-houston This company should be shut down!!! 766 reviews. 1.5 stars
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