- Report: #303479
Complaint Review: 24PROTECTPLUS - Unknown Internet
-
Author Confirmed
Why?
24PROTECTPLUS
Unknown Unknown, unknown Internet, U.S.A.
Phone:
800-211-9749
Web:
N/A
Categories:
Business Rating:
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24PROTECTPLUS Unauthorized Debit Card Charge
01/23/2008
Debit: $14.95 from merchant 657445000760660 24PROTECTPLUS759541912 800-211-9749 CT
I have never seen this company name prior to it appearing on my statement. Attempted to call the 800 number shown above and received a "press this #" message as follows:
#1 - To enter membership ID #
#2 - To enter the credit card number to which your membership was billed.
#3 - To enter your home phone number.
#9 - To repeat this menu.
I did NOT sign up for anything and did NOT authorize any charges. I do NOT have a membership number. I am definitely NOT giving out my credit card number to someone who has obviously already stolen it somehow. I am NOT giving out my home number so they can try to rip me off some other way. By the way, if I HAD actually purchased a "membership" my phone number would likely be on file. Duh!
The debit card in particular that this was done to is used very rarely, which made this transaction stand out like a sore thumb. So rarely that there were only 4 other debit transactions for the month of January posted. Out of those 4 only one was an online transaction through Ebay's Half.com.
Better yet, I have a very secure PC. I also use Firefox with adblock and script blocking. I don't surf all over the net and typically view the same 1 to 3 websites. So the question remains....how did they steal my debit card number?
D.B.
San Antonio, Texas
U.S.A.
Debit: $14.95 from merchant 657445000760660 24PROTECTPLUS759541912 800-211-9749 CT
I have never seen this company name prior to it appearing on my statement. Attempted to call the 800 number shown above and received a "press this #" message as follows:
#1 - To enter membership ID #
#2 - To enter the credit card number to which your membership was billed.
#3 - To enter your home phone number.
#9 - To repeat this menu.
I did NOT sign up for anything and did NOT authorize any charges. I do NOT have a membership number. I am definitely NOT giving out my credit card number to someone who has obviously already stolen it somehow. I am NOT giving out my home number so they can try to rip me off some other way. By the way, if I HAD actually purchased a "membership" my phone number would likely be on file. Duh!
The debit card in particular that this was done to is used very rarely, which made this transaction stand out like a sore thumb. So rarely that there were only 4 other debit transactions for the month of January posted. Out of those 4 only one was an online transaction through Ebay's Half.com.
Better yet, I have a very secure PC. I also use Firefox with adblock and script blocking. I don't surf all over the net and typically view the same 1 to 3 websites. So the question remains....how did they steal my debit card number?
D.B.
San Antonio, Texas
U.S.A.
