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  • Report:  #106199

Complaint Review: 4 Wheel Parts - PRO COMP Tires - Compton California

Reported By:
- Newport Beach, California,
Submitted:
Updated:

4 Wheel Parts - PRO COMP Tires
801. W Artesia Blvd Compton, 90221 California, U.S.A.
Phone:
310-900-5582
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Trans American Auto Parts owns 4 Wheel Parts/PRO COMP

310-900-5582 fax 310-900-5580 [email protected]

A preliminary investigation has been luanched for a myraid of complaints hitting the internet recently of PRO COMP tires developing ((SEVERE tire pulls and bulges) at 12,000, 15,000, and 20,000 miles.

The preliminary investigation has revealed that operating these tires close to the speed of (94 mph) may cuase these problems.

4 Wheel Parts has an "Unsatisfactory Record" with the Better Business Bureau when it comes to answering consumer complaints along with the following below:

*Delivery Issues

*Difficulty obtaining Refunds

*Overcharging

*Poor Installation

*Poor Customer Service

*Billing Disputes

*Failure to Deliver Ordered Merchandise /Missing Items/

Incorrect Items

All this can be verified by obtaining a company reliability report from the Better Business Bureau at http://www.labbb.org/

Company policy when an ERROR occurs either in shipping and/or installation is to make the customer absorb the cost of re-shipping and/or rental car expenses.

How do I know, the President of the company did it to me while we were standing in front of the main corporate headquarters. (Which was a slap in my face)

In addition, 4 Wheel Parts and the BBB had/has practiced (CONCELAMENT OF COMPLAINTS) by transferring actual filed complaints against stores all over the U.S to the (Main Corporate Address in Compton, CA)

When I filed my complaint against one of their stores for, "Improper Installation," the address was magically changed from that store to the Main Corporate Headquarters in Compton, CA.

This type of deceit/trickery gave all their other stores a near, "Perfect/Spotless" Satisfactory Record.

As you look at Better Business Bureau Company Reliability Report for the Main Headquarters in Compton, CA at www.labbb.org/ it states the following:

4 wheel Parts has an "Unsatisfactory Record" with the Better Business Bureau when it comes to answering consumer complaints along with the following below:

*Delivery Issues

*Difficulty obtaining Refunds

*Overcharging:

*POOR INSTALLATION

*Poor Customer Service

*Billing Disputes

*Failure to Deliver Ordered Merchandise /Missing Items/Incorrect Items

The Main 4 Wheel Parts Corporate Office does not have workshops to perform any-kind of, "Installations."

The Main Corporate Headquarters takes orders, has offices, and ships out parts and supplies to all of its stores.

CONCEALMENT of STATE AGENCY CONSUMER AFFAIRS BUREAU of AUTOMOTIVE REPAIR LICENSE (VIOLATION). The way shoddy operators conceal violation,is to close their license and re-apply under a relatives name.

Records available on the internet indicate that this has occured a the 4 Wheel Parts Store, 2555 Lafayette Santa Clara. www.2dca.gov/pls/wllpub/wllqryna$lcev2.actionquery

This is company policy and the DIRTY LITTLE SECRET

If an "Improper installation and/or fraud" has been made upon your vehicle, for best results (first) send/file a report the following State/local agencies set up to help you below on the internet:

http://www.badbusinessbureau.com/

http://www.bbb.org/

Then immediately file/send a copy complaint to the Bureau of Automotive Repair and the Consumer Protection Division for your State:

Bureau of Automotive Repair

400 R Street, Suite 5200

Sacramento, CA 95814

916-322-3333

Orange County District Attorney

Consumer Protection Division

Mr. Joe D'Agostino

401 Civic Center Drive

Santa Ana, CA 92701

Consumer Protection Division

Los Angeles County District Attorney's Office

201 North Figueroa St., Suite 1600

Los Angeles, CA 90012

Arizona

State Offices

Chief Counsel

Consumer Protection and Advocacy Section

Office of the Attorney General

1275 West Washington St.

Phoenix AZ 85007

602-542-5763 (consumer information and complaints)

Toll free in AZ: 1-800-352-8431 Fax: 602-542-4579

Web site: www.ag.state.az.us

County Attorney

Coconino County Attorney's Office

110 East Cherry Ave.

Flagstaff AZ 86001

928-779-6518 Fax: 928-779-5618

County Attorney

Mohave County Attorney's Office

315 North 4th St.

P.O. Box 7000

Kingman AZ 86402-7000

928-753-0719 Fax: 928-753-2669

La Paz County Attorney

County Attorney

1320 Kofa Ave.

Parker AZ 85344

928-669-6118 Fax: 928-669-2019

County Attorney

Yavapai County Attorney's Office

Yavapai County Courthouse

255 East Gurley

Prescott AZ 86301

928-771-3344 Fax: 928-771-3110

County Attorney

Yuma County Attorney's Office

168 South Second Ave.

Yuma AZ 85364

928-329-2270 Fax: 928-329-2284

Arkansas

State Offices

Deputy Attorney General

Consumer Protection Division

Office of the Attorney General

323 Center St.

Suite 200

Little Rock AR 72201

California

State Offices

Acting Chief

Bureau of Automotive Repair

California Department of Consumer Affairs

10240 Systems Parkway

Sacramento CA 95827

916-255-4300

Toll free in CA: 800-952-5210

TDD: 916-255-1369

Web site: www.autorepair.ca.gov

Director

California Department of Consumer Affairs

400 R St.

Suite 3000

Sacramento CA 95814

916-445-2643 (Correspondence and Complaint Review Unit)

Web site: www.dca.ca.gov

Attorney General

Office of the Attorney General

Public Inquiry Unit

P.O. Box 944255

Sacramento CA 94244-2550

916-322-3360

Toll free in CA: 1-800-952-5225

TDD: 916-324-5564

Web site: www.caag.state.ca.us

County Offices

Supervising Deputy District Attorney

Senior Deputy District Attorney

Business Affairs Unit

Fresno County District Attorney's Office

1250 Van Ness Ave.

2nd Floor

Fresno CA 93721

559-488-3156 Fax: 559-495-1315

Director

Los Angeles County Department of Consumer Affairs

500 West Temple St.

Room B-96

Los Angeles CA 90012-2706

213-974-1452 Fax: 213-687-0233

Web site: consumer-affairs.co.la.ca.us

Supervising Deputy District Attorney

Consumer and Environmental Protection Division

Sacramento County District Attorney's Office

PO Box 749

906 G Street, Ste 700

Sacramento CA 95812-0749

916-874-6174 Fax: 916-874-7660

Division Chief

San Diego County District Attorney's Office

330 W. Broadway, Suite 700

San Diego CA 92101

619-531-4070 Fax: 619-531-4481

Web site: www.sandiegoda.com

Consumer and Environmental Unit

San Francisco County District Attorney's Office

732 Brannan St.

San Francisco CA 94103

415-551-9595 (public inquiries)

Fax: 415-551-9504

Web site: www.ci.sf.ca.us/casf/

Supervising Deputy District Attorney

Santa Clara County District Attorney's Consumer Protection Unit

70 West Hedding St.

West Wing, 4th Floor

San Jose CA 95110

408-792-2880 (consumer protection) Fax: 408-279-8742

Web site: www.santaclara-da.org

Mediation Coordinator

Marin County Mediation Services

4 Jeannette Prandi Way

San Rafael CA 94903

415-499-7454 Fax: 415-499-3673

Senior Deputy District Attorney

Consumer Protection Unit

Santa Barbara County District Attorney's Office

1105 Santa Barbara St.

Santa Barbara CA 93101

805-568-2300 Fax: 805-568-2398

Coordinator

Division of Consumer Affairs

Santa Cruz County District Attorney's Office

701 Ocean St.

Room 200

Santa Cruz CA 95060

831-454-2050

TDD/TTY: 831-454-2123 Fax: 831-454-2920

E-mail: [email protected]

Web site: www.CO.Santa-Cruz.CA/US

Supervising Deputy District Attorney

San Joaquin County District Attorney's Office

Consumer Affairs Prosecution Unit

222 East Weber, Room 412

P.O. Box 990

Stockton CA 95202

209-468-9321 Fax: 209-468-0314

Supervisor

Consumer Mediation Section

Ventura County District Attorney's Office

800 South Victoria Ave.

Ventura CA 93009

805-654-3110 Fax: 805-648-9255

Web site: www.ventura.org/vcda

Supervising Deputy District Attorney

Consumer/Environmental Protection Unit

Orange County District Attorney's Office

401 Civic Center Dr.

West Santana CA 92701

714-347-8706 Fax: 714-568-1250

City Offices

Supervising Deputy City Attorney

Consumer Protection Division

Los Angeles City Attorney's Office

200 North Main St.

1600 City Hall East

Los Angeles CA 90012

213-485-4515 Fax: 213-847-0402

E-mail: [email protected]

Head Deputy City Attorney

Consumer and Environmental Protection Unit

San Diego City Attorney's Office

1200 Third Ave.

Suite 700

San Diego CA 92101-4106

619-533-5600

Web site: www.sannet.gov/city-attorney

Colorado

State Offices

Consumer Protection Division

Colorado Attorney General's Office

1525 Sherman St.

5th Floor

Denver CO 80203-1760

303-866-5079

Toll free: 1-800-222-4444 Fax: 303-866-5443

County Offices

Chief Deputy District Attorney

Economic Crime Division

El Paso and Teller Counties District Attorney's Office

105 East Vermijo, Suite 205

Colorado Springs CO 80903-2083

719-520-6002 Fax: 719-520-6006

E-mail: [email protected]

Web site: http://www.co.el-paso.co.us/DistrictAttorney/default.asp

Chief Deputy District Attorney

Denver District Attorney's Economic Crimes Unit

303 West Colfax Ave., Ste 1300

Denver CO 80204

720-913-9179 Fax: 720-913-9177

Web site: www.denverda.org

District Attorney

Weld County District Attorney's Office

PO Box 1167

Greeley CO 80632

970-356-4010 Fax: 970-352-8023

District Attorney

Pueblo County District Attorney's Office

201 West 8th St., Suite 801

Pueblo CO 81003

719-583-6030 Fax: 719-583-6666

Connecticut

State Offices

Commissioner

Department of Consumer Protection

165 Capitol Ave.

Hartford CT 06106

860-713-6300

Toll free in CT: 1-800-842-2649 Fax: 860-713-7239

Web site: www.state.ct.us/dcp

City Offices

Director of Consumer Protection

City of Middletown

245 DeKoven Dr.

PO Box 1300

Middletown CT 06457-1300

860-344-3491 Fax: 860-344-3561

E-mail: [email protected]

Delaware

Director, Consumer Protection Unit

Consumer Protection Unit

Office of Attorney General

820 North French St.

5th Floor

Wilmington DE 19801

302-577-8600 Fax: 302-577-3090

Web site: www.state.de.us/attgen/

Florida

State Offices

Assistant Attorney General

Economic Crimes Division

Office of the Attorney General

135 West Central Blvd. Suite 1000

Orlando FL 32801

1-866-9-NO-SCAM Fax: 407-245-0365

Web site: http://myfloridalegal.com

Assistant Attorney General

Economic Crimes Division

Office of the Attorney General

Concourse Center 4

3507 E. Frontage Rd. Suite 325

Tampa FL 33607

1-866-9-NO-SCAM Fax: 813-281-5515

Web site: http://myfloridalegal.com

Assistant Attorney General

Economic Crimes Division

Office of the Attorney General

1515 N. Flagler Ave., Suite 900

West Palm Beach FL 33401

1-866-9-NO-SCAM Fax: 561-837-5109

Web site: http://myfloridalegal.com

Director

Broward County Consumer Affairs Division

115 South Andrews Ave.

A460

Fort Lauderdale FL 87001

954-765-5350, ext. 232 Fax: 954-765-5309

E-mail: [email protected]

Web site: www.broward.org/consumer

Chief, Assistatn State Attorney

Dade County Economic Crime Unit

Office of the State Attorney

1350 NW 12th Ave.

5th Floor, Graham Building

Miami FL 33136-2111 305-547-0671

Fax: 305- 547-0717

Director

Consumer Services Department

Miami-Dade County

140 West Flagler St.

Suite 903

Miami FL 33130

305-375-3677 (Consumer Hotline)

TDD/TTY: 305-375-4177 Fax: 305-375-4120

E-mail: [email protected]

Web site: www.co.miami-dade.fl.us/csd

Chief Investigator

Orange County Consumer Fraud Unit

415 North Orange Ave.

P.O. Box 1673

Orlando FL 32802

407-836-2490 Fax: 407-836-1210

E-mail: [email protected]

Web site: www.orangecountyfl.net

Georgia

State Offices

Administrator

Governor's Office of Consumer Affairs

2 Martin Luther King, Jr. Dr. Suite 356

Atlanta GA 30334

404-656-3790 Fax: 404-651-9018

Web site: www2.state.ga.us/gaoca

New Mexico

State Offices

Director

Consumer Protection Division

Office of the Attorney General

PO Drawer 1508

407 Galisteo

Santa Fe NM 87504-1508

505-827-6060 Fax: 505-827-6685

Web site: www.ago.state.nm.us

North Carolina

State Offices

Senior Deputy Attorney General

Consumer Protection Division

Office of the Attorney General

PO Box 629

Raleigh NC 27602

919-716-6000 Fax: 919-716-6050

Web site: www.jus.state.nc.us/cpframe.htm

Ohio

State Offices

Ohio Consumers' Counsel

77 South High St. 15th Floor

Columbus OH 43266-0550

614-466-8574 (outside OH)

E-mail: [email protected]

Web site: www.state.oh.us/cons/

Oklahoma

State Offices

Department of Consumer Credit

4545 North Lincoln Blvd., #104

Oklahoma City OK 73105

405-521-3653 Fax: 405-521-6740

Oklahoma Attorney General

Consumer Protection Unit

4545 N. Lincoln Ave. Suite 260

Oklahoma City OK 73105

405-521-2029

Texas

State Offices

Assistant Attorney General

Consumer Protection/ Austin Regional Office

PO Box 12548

Austin TX 78711-2548

512-463-2185 Fax: 512-463-8301

Web site: www.oag.state.tx.us

Assistant Attorney General and Chief

Consumer Protection Division

Office of Attorney General

PO Box 12548

Austin TX 78711-2548

512-463-2070 Fax: 512-463-8301

Public Counsel

Office of Public Insurance Counsel

333 Guadalupe

Suite 3-120

Austin TX 78701

512-322-4143 Fax: 512-322-4148

E-mail: [email protected]

Web site: www.opic.state.tx.us

Assistant Attorney General

Consumer Protection/Houston Regional Office

Office of the Attorney General

808 Travis, Suite 812

Houston TX 77002

713-223-5886, ext. 118 Fax: 713-223-5821

E-mail: [email protected]

James

Seal Beach, California
U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!


3 Updates & Rebuttals

Jimmy

IRVINE,
California,
U.S.A.
Disclaimer: Any Wrong Doing in this Entire Document is (Alleged)

#2Author of original report

Thu, September 09, 2004

Disclaimer: Any Wrong Doing in this Entire Document is (Alleged)


Jimmy

IRVINE,
California,
U.S.A.
Additional State Agencies to FILE A COMPLAINT

#3Author of original report

Wed, September 01, 2004

North Dakota State Offices Director Consumer Protection Division Office of the Attorney General 600 East Boulevard Ave. Department 125 Bismarck ND 58505-0040 701-328-3404 Toll free in ND: 1-800-472-2600 TTY 800-366-6888 Fax: 701-328-3535 E-mail: [email protected] Web site: ww.ag.state.nd.us/ndag/cpat/cpat.html Attorney General Office of the Attorney General 600 East Boulevard Ave. Department 125 Bismarck ND 58505-0040 701-328-2210 TTY 800-366-6888 Fax: 701-328-2226 E-mail: [email protected] Web site: ww.ag.state.nd.us Ohio State Offices Ohio Consumers' Counsel 77 South High St. 15th Floor Columbus OH 43266-0550 614-466-8574 (outside OH) 1-877-742-5622) E-mail: [email protected] Web site: ww.state.oh.us/cons/ Consumer Protection Section Ohio Attorney General's Office 30 East Broad St. 25th Floor Columbus OH 43215-3428 614-466-8831 Toll free in OH: 1-800-282-0515 TDD: 614-466-1393 Fax: 614-728-7583 E-mail: [email protected] Web site: ww.ag.state.oh.us County Offices Prosecuting Attorney Summit County Office of Prosecuting Attorney 53 University Ave. Akron OH 44308-1680 330-643-2800 TDD/TTY: 330-643-8277 (criminal) Fax: 330-643-2137 (civil) Director Economic Crime Franklin County Office of Prosecuting Attorney 369 South High Street Columbus OH 43215 614-462-3555 Fax: 614-462-6103 Prosecuting Attorney Portage County Office of Prosecuting Attorney 466 South Chestnut St. Ravenna OH 44266-3000 330-296-4593 Fax: 330-297-3856 City Offices Department of Community Development Cincinnati Office of Consumer Services City Hall Room 126 801 Plum Street Cincinnati OH 45202 513-352-6146 Fax: 513-352-5241 Oklahoma State Offices Administrator Department of Consumer Credit 4545 North Lincoln Blvd., #104 Oklahoma City OK 73105 405-521-3653 Fax: 405-521-6740 Oklahoma Attorney General Consumer Protection Unit 4545 N. Lincoln Ave. Suite 260 Oklahoma City OK 73105 405-521-2029 Fax: 405-528-1867 Web site: ww.oag.state.ok.us Oregon State Offices Attorney in Charge Financial Fraud/ Consumer Protection Section Department of Justice 1162 Court St., NE Salem OR 97310 503-378-4732 503-378-4320 (hotline Salem only) 503-229-5576 (hotline Portland only) Toll free in OR: 1-877-877-9392 TDD/TTY: 503-378-5939 Fax: 503-378-5017 Web site: ww.doj.state.or.us Pennsylvania State Offices Director Bureau of Consumer Protection Office of Attorney General 14th Floor, Strawberry Square Harrisburg PA 17120 717-787-9707 Toll free in PA: 1-800-441-2555 Fax: 717-787-1190 Web site: ww.attorneygeneral.gov Senior Deputy Attorney General Health Care Unit Bureau of Consumer Protection Office of the Attorney General 14th Floor Strawberry Square Harrisburg PA 17120 717-705-6938 Toll free in PA: 1-877-888-4877 Fax: 717-787-1190 Consumer Advocate Office of the Consumer Advocate Office of the Attorney General Forum Place, 5th Floor Harrisburg PA 17101-1921 717-783-5048 (utilities only) Toll free in PA: 1-800-684-6560 Fax: 717-783-7152 E-mail: [email protected] Web site: ww.oca.state.pa.us Regional Offices Deputy Attorney General Bureau of Consumer Protection Allentown Regional Office Office of Attorney General 810 Hamilton St. Fourth Floor Allentown PA 18101 610-821-6690 Fax: 610-821-6529 Senior Deputy Attorney General Bureau of Consumer Protection Ebensburg Regional Office Office of the Attorney General 171 Lovell Ave. Suite 202 Ebensburg PA 15931 814-471-1831 Fax: 814-471-1840 Deputy Attorney General Bureau of Consumer Protection Erie Regional Office Office of the Attorney General 1001 State St. Suite 1009 Erie PA 16501 814-871-4371 Fax: 814-871-4848 Deputy Attorney General Bureau of Consumer Protection Harrisburg Regional Office Office of the Attorney General 301 Chestnut St., Suite 105 Harrisburg PA 17101 717-787-7109 Fax: 717-772-3560 Senior Deputy Attorney General Bureau of Consumer Protection Philadelphia Regional Office Office of the Attorney General 21 South 12th St. Second Floor Philadelphia PA 19107 215-560-2414 Fax: 215-560-2494 Deputy Attorney General Bureau of Consumer Protection Pittsburgh Regional office Office of Attorney General 564 Forbes Ave. 6th Floor Manor Building Pittsburgh PA 15219 412-565-5135 Fax: 412-565-5475 Senior Deputy Attorney General Bureau of Consumer Protection Scranton Regional Office Office of Attorney General 214 Samter Building 101 Penn Avenue Scranton PA 18503 570-963-4913 Fax: 570-963-3418 County Offices Director Beaver County Alliance for Consumer Protection 699 Fifth St. Beaver PA 15009-1997 724-728-7267 Fax: 724-728-6762 Director/Chief Sealer Bucks County Consumer Protection, Weights and Measures 50 North Main St. Doylestown PA 18901 215-348-7442 Fax: 215-348-4570 Director Delaware County Consumer Affairs 201 West Front St. Delaware County Courthouse Media PA 19063 610-891-4865 Fax: 610-566-3947 Montgomery County Consumer Affairs Montgomery County Human Services Center 1430 DeKalb St. Norristown PA 19404-0311 610-278-3565 Fax: 610-278-5228 Chief Economic Crime Unit Philadelphia District Attorney's Office 1421 Arch St. Philadelphia PA 19102 215-686-8750 Fax: 215-686-8765 Director Chester Consumer Affairs 601 Westtown Road, Suite 295 West Chester PA 19382-4991 610-344-6150 Puerto Rico Puerto Rico Offices Secretary Department of Justice PO Box 902192 San Juan PR 00902 787-721-2900 Fax: 787-725-2475 Department of Consumer Affairs Minillas Station P.O. Box 41059 Santurce PR 00940-1059 787-721-0940 Fax: 787-726-6570 E-mail: [email protected] Rhode Island State Offices Director Consumer Unit Consumer Protection Unit Department of Attorney General 150 South Main St. Providence RI 02903 401-274-4400 Senior Line: 1-888-621-1112 TDD: 401-453-0410 Fax: 401-222-5110 Consumer Credit Couseling Services 535 Centerville Road Suite 103 Warwick RI 02886 Toll free: 1-800-208-2227 Fax: 401-732-0250 Web site: ww.creditcounseling.org South Carolina State Offices Senior Assistant Attorney General Office of the Attorney General PO Box 11549 Columbia SC 29211 803-734-3970 Fax: 803-734-4323 Web site: ww.scattorneygeneral.org Administrator/Consumer Avocate SC Department of Consumer Affairs 2801 Devine St. PO Box 5757 Columbia SC 29205-5757 803-734-4200 Toll free in SC: 1-800-922-1594 Fax: 803-734-4286 E-mail: [email protected] Web site: ww.state.sc.us/consumer Office of Executive Policy and Program 1205 Pendleton St. Room 308 Columbia SC 29201 803-734-0457 Toll free in SC only: 1-866-300-9333 Fax: 803-734-0799 Web site: ww.myscgov.com South Dakota State Offices Director of Consumer Affairs Office of the Attorney General 500 East Capitol State Capitol Building Pierre SD 57501-5070 605-773-4400 Toll free in SD: 1-800-300-1986 TDD: 605-773-6585 Fax: 605-773-7163 Tennessee State Offices Director Division of Consumer Affairs Division of Consumer Affairs 5th Floor 500 James Robertson Parkway Nashville TN 37243-0600 615-741-4737 Toll free in TN: 1-800-342-6175 Fax: 615-532-4994 Web site: ww.state.tn.us/consumer Deputy Attorney General Division of Consumer Protection Consumer Advocate and Protection Tennessee Attorney General's Office PO Box 20207 Nashville TN 37243-0491 615-741-1671 Fax: 615-532-2910 Texas State Offices Assistant Attorney General Consumer Protection/ Austin Regional Office PO Box 12548 Austin TX 78711-2548 512-463-2185 Fax: 512-463-8301 Web site: ww.oag.state.tx.us Assistant Attorney General and Chief Consumer Protection Division Office of Attorney General PO Box 12548 Austin TX 78711-2548 512-463-2070 Fax: 512-463-8301 Public Counsel Office of Public Insurance Counsel 333 Guadalupe Suite 3-120 Austin TX 78701 512-322-4143 Fax: 512-322-4148 E-mail: [email protected] Web site: ww.opic.state.tx.us Assistant Attorney General Consumer Protection/Houston Regional Office Office of the Attorney General 808 Travis, Suite 812 Houston TX 77002 713-223-5886, ext. 118 Fax: 713-223-5821 E-mail: [email protected] Regional Offices Assistant Attorney General Consumer Protection Division/Dallas Regional Office Office of the Attorney General 1600 Pacific Ave., Suite 1700 Dallas TX 75201-3513 214-969-5310 Fax: 214-969-7615 Assistant Attorney General Consumer Protection/El Paso Regional Office Office of the Attorney General 401 East Franklin St Suite 530 El Paso TX 79901 915-834-5800 E-mail: [email protected] Assistant Attorney General Consumer Protection/Lubbock Regional Office Office of the Attorney General 916 Main St., Suite 806 Lubbock TX 79401-3410 806-747-5238 Fax: 806-747-6307 E-mail: [email protected] Web site: ww.oag.state.tx.us Assistant Attorney General Consumer Protection/McAllen Regional Office Office of the Attorney General 3201 North McColl Road, Suite B McAllen TX 78501 956-682-4547 Fax: 956-682-1957 Web site: ww.oag.state.tx.us Assistant Attorney General Consumer Protection/San Antonio Regional Office Office of the Attorney General 115 East Travis St., Suite 925 San Antonio TX 78205-1615 210-224-1007 Fax: 210-225-1075 County Offices Director Department of Environmental and Health Services City Hall 1500 Marilla, Room 7A-North Dallas TX 75201 214-670-5216 Fax: 214-670-3863 E-mail: [email protected] Director City of Dallas Economic Development Department City Hall 500 Marilla, Room 5C-South Dallas TX 75201 214-670-1685 Fax: 214-670-0158 E-mail: [email protected] Chief Harris County Consumer Fraud Division Harris County District Attorney's Office 1201 Franklin Suite 600 Houston TX 77002-1901 713-755-5836 713-755-5840 Fax: 713-755-5262 Utah State Offices Director Division of Consumer Protection Department of Commerce 160 East 300 South Box 146704 Salt Lake City UT 84114-6704 801-530-6601 Fax: 801-530-6001 E-mail: [email protected] Web site: ww.commerce.state.ut.us Vermont State Offices Consumer Assistance Program For Consumer Complaints & Questions 104 Morrill Hall UVM Burlington VT 05405 802-656-3183 (within Chittenden County or out of state) Toll free in VT: 1-800-549-2424 Web site: www.state.vt.us/atg Chief Public Protection Division Office of the Attorney General 109 State St. Montpelier VT 05609-1001 802-828-5507 Web site: ww.state.vt.us/atg Supervisor Consumer Assurance Section Food and Market Department of Agriculture 116 State St. Montpelier VT 05602 802-828-3456 Fax: 802-828-2361 Virgin Islands Virgin Islands Offices Department of Licensing and Consumer Affairs Golden Rock Shopping Center Christiansted St. Croix VI 00820 340-773-2226 Fax: 340-778-8250 State Offices Commissioner Department of Licensing and Consumer Affairs Property and Procurement Bldg No. 1 Sub Base, Room 205 St. Thomas VI 00802 340-774-3130 Fax: 340-776-0675 Virginia State Offices Senior Assistant Attorney General and Chief Office of the Attorney General Antitrust and Consumer Litigation Section 900 East Main St. Richmond VA 23219 804-786-2116 Toll free: 1-800-451-1525 Fax: 804-786-0122 E-mail: [email protected] Web site: ww.oag.state.va.us Program Manager Office of Consumer Affairs Department of Agriculture and Consumer Services Washington Building, Suite 100 P.O. Box 1163 Richmond VA 23219 804-786-2042 Toll free in VA: 1-800-552-9963 TDD: 800-828-1120 Fax: 804-371-7479 Web site: ww.vdacs.state.va.us County Offices Acting Team Leader Office of Citizen and Consumer Affairs #1 Court House Plaza, Suite 310 2100 Clarendon Blvd. Arlington VA 22201 703-228-3260 Fax: 703-228-3295 E-mail: [email protected] Web site: ww.co.arlington.va.us Director Fairfax County Department of Telecommunications and Consumer Services 12000 Government Center Parkway, Suite 433 Fairfax VA 22035 703-222-8435 Fax: 703-322-9542 City Offices Consumer Affairs & Cable Television Administrator City of Alexandria City Hall P.O. Box 178 Alexandria VA 22313 703-617-4350 TDD: 703-617-5056 Fax: 703-617-6426 E-mail: [email protected] Web site: ci.alexandria.va.us Director Consumer Affairs Division Office of the Commonwealth's Attorney 2425 Nimmo Pkwy Virginia Beach VA 23456-9060 757-426-5836 Fax: 757-427-8779 Web site: www.vbgov.com/dept/oca/ Washington State Offices Consumer Resource Center Office of the Attorney General 103 East Holly St., Suite 308 Bellingham WA 98225-4728 360-738-6185 Consumer Resource Center Office of the Attorney General 500 N. Morain St., Suite 1250 Kennewick WA 99336-2607 509-734-2967 Consumer Resource Center Office of the Attorney General 905 Plum St. Bldg 3 PO Box 40118 Olympia WA 98504-0118 360-753-6210 Director of Consumer Services Consumer Resource Center Office of the Attorney General 900 Fourth Ave., Suite 2000 Seattle WA 98164-1012 206-464-6684 1-800-551-4636 W 1-800-276-9883 Fax: 206-464-6451 Web site: ww.wa.gov/ago Consumer Resource Center Office of the Attorney General 1116 West Riverside Ave. Spokane WA 99201-1194 509-456-3123 Program Manager Consumer Resource Center Office of the Attorney General Consumer Protection Division 1019 Pacific Ave., 3rd Floor Tacoma WA 98402-4411 253-593-2904 Toll free: 1-800-551-4636 Toll free:1-800-276-9883 in state only Fax: 253-593-2449 E-mail: [email protected] Web site: ww.wa.gov/ago Consumer Resource Center Office of the Attorney General 1220 Main St., Suite 510 Vancouver WA 98660 360-759-2150 City Offices Chief Deputy Prosecuting Attorney Fraud Division 900 4th Ave., #1002 Seattle WA 98164 206-296-9010 Fax: 206-296-9009 E-mail: [email protected] Web site: ww.metrokc.gov/proatty/ Consumer Affairs Supervisor Revenue and Consumer Affairs Seattle Department of Finance 805 South Dearborn St. Seattle WA 98134 206-386-1298 Fax: 206-386-1129 E-mail: [email protected] Web site: ww.pan.ci.seattle.wa.us/esd/consumer Consumer Affairs Inspector Revenue and Consumer Affairs Section Executive Services Department Division of Finance 600 4th Ave., #103 Seattle WA 98104-1891 206-233-7837 Fax: 206-684-5170 E-mail: [email protected] West Virginia State Offices Deputy Attorney General Consumer Protection Division Office of the Attorney General 812 Quarrier St., 6th Floor P.O. Box 1789 Charleston WV 25326-1789 304-558-8986 Toll free in WV: 1-800-368-8808 Fax: 304-558-0184 E-mail: [email protected] Web site: ww.state.wv.us/wvag Director Division of Weights and Measures Section 570 MacCorkle Ave. St. Albans WV 25177 304-722-0602 Fax: 304-722-0605 E-mail: [email protected] Wisconsin State Offices Regional Supervisor Department of Agriculture Trade & Consumer Protection Division of Trade and Consumer Protection 200 North Jefferson St. Suite 146A Green Bay WI 54301 920-448-5110 Fax: 920-448-5118 Web site: datcp.state.wi.us Acting Administrator Department of Agriculture, Trade and Consumer Protection Division of Trade and Consumer Protection 2811 Agriculture Dr. PO Box 8911 Madison WI 53708 608-224-4953 Toll free in WI: 1-800-422-7128 TTD/TTY: 1-608-224-5058 Fax: 608-224-4939 E-mail: [email protected] Web site: ww.datcp.state.wi.us County Offices Assistant District Attorney Consumer Fraud Unit Milwaukee County District Attorney's Office 821 West State St., Room 405 Milwaukee WI 53233-2485 414-278-4585 Fax: 414-223-1955 Consumer Fraud Investigator Racine County Sheriff's Department 717 Wisconsin Ave. Racine WI 53403 262-636-3126 Fax: 626-637-5279 Wyoming State Offices Assistant Attorney General Office of the Attorney General Consumer Protection Unit 123 State Capitol Building Cheyenne WY 82002 307-777-7874 Toll free in WY only: 1-800-438-5799 Fax: 307-777-7956 E-mail: [email protected] Web site: attorneygeneral.state.wy.us/


Jimmy

IRVINE,
California,
U.S.A.
Additional State & Local Agencies to File a Complaint

#4Author of original report

Tue, August 31, 2004

Medford Consumer Advisory Commission 90 Main St. Medford MA 02155 781-393-2460 Fax: 781-393-2342 Consumer Assistance Office - Metro West, Inc. 209 West Central St. Natick MA 01760 508-651-8812 Fax: Fax: 508-647-0661 Newton-Brookline Consumer Office Newton City Hall 1000 Commonwealth Ave. Newton MA 02465 617-552-7205 Fax: 617-552-7027 Director Mass PIRG Consumer Action Center 182 Green St. North Weymouth MA 02191 781-335-0280 Fax: 781-340-3991 E-mail: [email protected] Berkshire County Consumer Advocates, Inc. 150 North St. Pittsfield MA 01201 413-443-9128 Toll free: 1-800-540-9128 Fax: 413-496-9225 Consumer Aid Program South Shore Community Action Council, Inc. 265 South Meadow Road Plymouth MA 02360 508-747-7575 x226 Fax: 508-746-5140 E-mail: [email protected] Norfolk District Attorney's Office 10 Granite St. Quincy MA 02169 617-984-5600 ext. 118 Fax: 617-769-6101 Revere Consumer Affairs Office City Hall 281 Broadway Revere MA 02151 781-286-8114 Fax: 781-284-6999 Mayor's Office of Consumer Information City of Springfield 1243 Main St. Springfield MA 01103 413-787-6437 Director Consumer Council of Worcester County 484 Main St. 2nd Floor Worcester MA 01608-1690 508-754-1176 Fax: 508-754-0203 E-mail: [email protected] Michigan State Offices Director Bureau of Automotive Regulation Michigan Department of State Lansing MI 48918-1200 517-373-4777 Toll free in MI: 1-800-292-4204 Fax: 517-373-0964 Assistant in Charge Consumer Protection Division Office of Attorney General PO Box 30213 Lansing MI 48909 517-373-1140 (complaint information) 517-373-1110 Fax: 517-241-3771 County Offices Chief Investigator Bay County Consumer Protection Unit 1230 Washington - Courthouse Bay City MI 48707-5994 517-895-4139 Fax: 517-895-4167 Director Consumer Protection Department Macomb County Office of the Prosecuting Attorney Macomb County Administration Bldg One South Main Street 3rd FL Mt. Clemens MI 48043 810-469-5600 810-469-5350 Fax: 810-469-5609 City Offices Director City of Detroit Consumer Affairs Department 65 Cadillac Square Suite 1600 Detroit MI 48226 313-224-3508 313-224-6995 (complaints) Fax: 313-224-2796 E-mail: [email protected] Web site: www.ci.detroit.mi.us Minnesota State Offices Manager Consumer Services Division Minnesota Attorney General's Office 1400 NCL Tower 445 Minnesota Street St. Paul MN 55101 612-296-3353 Toll free: 1-800-657-3787 Fax: 612-282-5801 E-mail: [email protected] Web site: www.ag.state.mn.us/consumer County Offices Director, Citizens Info Hotline Hennepin County Citizen Information Hotline Office of Hennepin County Attorney C-2000 County Government Center Minneapolis MN 55487 612-348-4528 TDD/TTY: 612-348-6015 Fax: 612-348-9712 E-mail: [email protected] Web site: www.co.hennepin.mn.us/coatty/hcatty.htm City Offices Director Division of Licenses & Consumer Services Minneapolis Department of Regulatory Services City Hall, Room 1C 350 South 5th Street Minneapolis MN 55415 612-673-2080 TDD/TTY: 612-673-3300/3360 Fax: 612-673-3399 E-mail: [email protected] Web site: www.ci.minneapolis.mn.us Mississippi State Offices Director Consumer Protection Division of the Mississippi Attorney General's Office P.O. Box 22947 Jackson MS 39225-2947 601-359-4230 Toll free in MS: 1-800-281-4418 Fax: 601-359-4231 Web site: www.ago.state.ms.us Director Bureau of Regulatory Services Department of Agriculture and Commerce 121 North Jefferson St. P.O. Box 1609 Jackson MS 39201 601-359-1111 Fax: 601-354-6502 Web site: www.mdac.state.ms.us Missouri State Offices Deputy Chief Counsel Consumer Protection and Trade Offense Division PO Box 899 1530 Rax Court Jefferson City MO 65102 573-751-6887 573-751-3321 Toll free in MO: 1-800-392-8222 TDD/TTY toll free in MO: 1-800-729-8668 Fax: 573-751-7948 E-mail: [email protected] Web site: www.ago.state.mo.us Montana State Offices Chief Legal Counsel Consumer Affairs Unit Department of Administration 1424 Ninth Ave. Box 200501 Helena MT 59620-0501 406-444-4312 (Misc.) 406-444-9405 (Telemarketing) 406-444-1588 (Automotive) Fax: 406-444-2903 Nebraska State Offices Assistant Attorney General Department of Justice 2115 State Capitol P.O. Box 98920 Lincoln NE 68509 402-471-2682 Toll free in state: 1-800-727-6432 Fax: 402-471-0006 Web site: www.nol.org/home/ago Nevada State Offices Commissioner Nevada Consumer Affairs Division 1850 East Sahara Suite 101 Las Vegas NV 89104 702-486-7355 Toll free: 1-800-326-5202 TDD: 702-486-7901 Fax: 702-486-7371 E-mail: [email protected] Web site: www.fyiconsumer.org Bureau of Consumer Protection 555 E. Washington Ave, Ste. 3900 Las Vegas NV 89101 702-486-3420 Deputy Chief Investigator Consumer Affairs Division Department of Business and Industry 4600 Kietzke Lane, Building B, Suite 113 Reno NV 89502 775-688-1800 Toll free in NV: 1-800-326-5202 TDD: 775-486-7901 Fax: 702-688-1803 New Hampshire State Offices Consumer Protection and Antitrust Bureau New Hampshire Attorney General's Office 33 Capitol St. Concord NH 03301 603-271-3641 TDD toll free: 1-800-735-2964 Fax: 603-271-2110 Web site: www.state.nh.us/nhdoj/Consumer/cpb.html New Jersey State Offices Department of Law and Public Safety Division of Consumer Affairs PO Box 45025 Newark NJ 07101 973-504-6200 Toll free: 1-800-242-5846 E-mail: [email protected] Web site: www.state.nj.us/lps/ca/home.htm County Offices Director Atlantic County Division of Consumer Affairs 1333 Atlantic Ave. 8th Floor Atlantic City NJ 08401 609-343-2376 609-345-6700 Fax: 609-343-2322 Web site: www.aclink.org/law/mainpages/conshome.htm Director/Superintendent Camden County Office of Consumer Protection/Weights and Measures Jefferson House Lakeland Road Blackwood NJ 08012 609-374-6161 609-374-6001 Toll free in NJ: 800-999-9045 Fax: 609-232-0748 E-mail: [email protected] Web site: www.co.camden.nj.us Director Department of Consumer Affairs & Weight & Measures Cumberland County Department of Consumer Affairs and Weights and Measures 788 East Commerce St. Bridgeton NJ 08302 856-453-2203 Fax: 856-453-2206 E-mail: [email protected] Director/Superintendent Cape May County Consumer Affairs Weights and Measures 4 Moore Road Cape May Court House NJ 08210 609-463-6475 Fax: 609-465-4639 E-mail: [email protected] Senior Investigator Essex County Division of Consumer Action/Consumer Services 50 South Clinton St. Suite 3201 East Orange NJ 07018 973-395-8350 Fax: 973-395-8433 Office of Consumer Affairs County of Hunterdon PO Box 2900 Flemington NJ 08822 908-806-5174 Fax: 908-806-2057 E-mail: [email protected] Director Monmouth County Department of Consumer Affairs 50 East Main St. P.O. Box 1255 Freehold NJ 07728-1255 732-431-7900 Fax: 732-845-2037 Director Hudson County Division of Consumer Affairs 595 Newark Ave. Jersey City NJ 07306 201-795-6295 201-795-6163 Fax: 201-795-6462 Director/Superintendent Burlington County Office of Consumer Affairs/Weights and Measures 49 Rancocas Road P.O. Box 6000 Mount Holly NJ 08060 609-265-5098 Weights and Measures 609-265-5054 Consumer Affairs Fax: 609-265-5065 Director Division of Consumer Affairs Somerset County PO Box 3000 Somerville NJ 08876-1262 908-231-7000, ext. 7400 Fax: 908-429-0670 E-mail: [email protected] Web site: www.co.somerset.nj.us Director Ocean County Department of Consumer Affairs/Weights and Measures 1027 Hooper Ave. PO Box 2191 Toms River NJ 08754-2191 732-929-2105 Toll free in NJ: 1-800-722-0291 ex. 2105 Fax: 732-506-5330 Division Chief Mercer County Consumer Affairs 640 South Broad St Rm 404 P.O. Box 8068 Trenton NJ 08650-0068 609-989-6671 Fax: 609-989-6670 Superintendent County of Passaic Dept of Law and Public Safety Div of Weights and Measures - CS 1310 Route 23 North Wayne NJ 07470 973-305-5750 (Wts & Meas) 973-305-5881 (Consumer Prot'n) Fax: 973-628-1796 E-mail: [email protected] Director Union County Division of Consumer Affairs 300 North Ave. East Westfield NJ 07090 908-654-9840 Fax: 908-654-3082 E-mail: [email protected] Web site: www.unioncountynj.org Director Gloucester County Department of Consumer Protection/Weights and Measures 152 North Broad St. PO Box 337 Woodbury NJ 08096 856-853-3349 856-853-3350 TDD: 856-848-6616 Fax: 609-853-6813 E-mail: [email protected] City Offices Director Livingston Consumer Affairs 357 South Livingston Ave. Livingston NJ 07039 973-535-7976 Fax: 973-740-9408 Director Maywood Consumer Affairs Bourough of Maywood 459 Maywood Ave. Maywood NJ 07607 201-845-5749 201-845-5749 Director Middlesex Borough Consumer Affairs 1200 Mountain Ave. Middlesex NJ 08846 732-356-8090, ext. 250 Fax: 732-356-7954 Director Mountainside Consumer Affairs 1455 Coles Ave. Mountainside NJ 07092 908-232-6600 Deputy Mayor Director Consumer Affairs Township of North Bergen Municipal Building 4233 Kennedy Blvd. North Bergen NJ 07047 201-392-2157 (community service) 201-330-7291 (consumer protection) Fax: 201-392-8551 Consumer Affairs Investigator Perth Amboy Consumer Affairs Office of Social Services Fayette and Read St.s Perth Amboy NJ 08861 732-826-4300 Fax: 908-826-6192 Director Plainfield Action Services City Hall Annex 510 Watchung Avenue Plainfield NJ 07060 908-753-3519 Fax: 908-753-3540 Town Attorney Secaucus Department of Consumer Affairs Municipal Government Center 1203 Patterson Plank Road Secaucus NJ 07094 201-330-2008 Director Consumer Affairs Office 1976 Morris Ave. Union NJ 07083 908-851-5458 908-851-8501 Director Wayne Township Consumer Affairs 475 Valley Road Wayne NJ 07470 201-694-1800, ext. 3290 201-694-1800, ext. 3290 Director Weehawken Consumer Affairs 400 Park Ave. Weehawken NJ 07087 201-319-6005 Fax: 201-319-0112 Director Woodbridge Consumer Affairs Woodbridge Township Municipal Building One Main Street Woodbridge NJ 07095 732-602-6058 Fax: 732-602-6016 New Mexico State Offices Director Consumer Protection Division Office of the Attorney General PO Drawer 1508 407 Galisteo Santa Fe NM 87504-1508 505-827-6060 Toll free in NM: 1-800-678-1508 Fax: 505-827-6685 Web site: www.ago.state.nm.us New York State Offices Bureau Chief Bureau of Consumer Frauds and Protection Office of the Attorney General State Capitol Albany NY 12224 518-474-5481 Toll free in NY: 1-800-771-7755 (hotline) Fax: 518-474-3618 Web site: www.oag.state.ny.us Chairwoman and Executive Director New York State Consumer Protection Board 5 Empire State Plaza Suite 2101 Albany NY 12223-1556 518-474-3514 518-474-8583 (capitol region) Toll free: 1-800-697-1220 Fax: 518-474-2474 E-mail: [email protected] Web site: www.consumer.state.ny.us Director Putnam County Department of Consumer Affairs/Weights and Measures 110 Old Route 6 - Bldg 3 Carmel NY 10512 845-225-2039 Fax: 845-225-3403 Deputy Bureau Chief Consumer Frauds and Protection Bureau Office of the Attorney General 120 Broadway 3rd FL New York NY 10271 212-416-8300 Toll free: 1-800-771-7755 Fax: 212-416-6003 Regional Offices Assistant Attorney General Binghamton Regional Office New York State Office of the Attorney General State Office Building -17th Floor 44 Hawley Street Binghamton NY 13901-4433 607-721-8771 Toll free: 1-800-771-7755 Fax: 607-721-8789 E-mail: [email protected] Web site: www.oag.state.ny.us Assistant Attorney General in Charge Brooklyn Regional Office New York State Office of the Attorney General Consumer Fraud Bureau 55 Hanson Place, Room 732 Brooklyn NY 11217 718-722-3949 Fax: 718-722-3951 Assistant Attorney General in Charge Buffalo Regional Office New York State Office of the Attorney General Statler Towers 107 Delaware Avenue, 4th Floor Buffalo NY 14202 716-853-8400 Toll free: 1-800-771-7755 Fax: 716-853-8414 Assistant Attorney General in Charge Suffolk Regional Office Office of the Attorney General 300 Motor Parkway, Suite 205 Hauppauge NY 11788 516-231-2401 Fax: 516-435-4757 Assistant Attorney General in Charge Consumer Fraud and Protection Bureau New York State Office of the Attorney General Harlem Regional Office 163 West 125th St. New York NY 10027-8201 212-961-4475 Fax: 212-961-4003 Assistant Attorney General in Charge Plattsburgh Regional Office Office of Attorney General 70 Clinton St. Plattsburgh NY 12901 518-562-3282 Fax: 518-562-3294 Assistant Attorney General Poughkeepsie Regional Office New York State Office of the Attorney General 235 Main St. Poughkeepsie NY 12601 914-485-3920 Toll free: 1-800-771-7755 TDD/TTY Toll free: 1-800-788-9898 Fax: 914-452-3303 Web site: www.oag.state.ny.us Asst Attorney General in Charge Rochester Regional Office Office of the Attorney General 144 Exchange Blvd., 2nd Floor Rochester NY 14614 716-546-7430 Toll free: 1-800-771-7755 TDD: 716-327-3249 Fax: 716-546-7514 E-mail: [email protected] Web site: www.oag.state.ny.us Assistant Attorney General in Charge Syracuse Regional Office Office of the Attorney General 615 Erie Blvd. West, Suite 102 Syracuse NY 13204-2465 315-448-4848 Fax: 315-448-4851 Asst Attorney General in Charge Utica Regional Office Office of the Attorney General 207 Genesee St., Room 504 Utica NY 13501 315-793-2225 Toll free: 1-800-771-7755 Fax: 315-793-2228 Web site: www.oag.state.ny.us Assistant Attorney General in Charge Office of the Attorney General Watertown Regional Office Dulles State Office Building 317 Washington Street Watertown NY 13601 315-785-2444 Toll free: 1-800-771-7755 Fax: 315-785-2294 Web site: www.oag.state.ny.us Assistant Attorney General in Charge Consumer Fraud and Protection Bureau New York State Office of the Attorney General Westchester Regional Office 101 East Post Road White Plains NY 10601-5008 914-422-8755 Fax: 914-422-8706 County Offices Confidential Secretary Department of Consumer Affairs Albany County Courthouse #40 Albany NY 12207 518-487-5040 Fax: 518-487-5048 E-mail: [email protected] Web site: www.albanycounty.com Assistant District Attorney in Charge Consumer Fraud Bureau Erie County District Attorney's Office Statler Towers 107 Delaware Ave 4th Floor

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