- Report: #108276
Complaint Review: 4 WHEEL PARTS PRO COMP - COMPTON California
-
Author Not Confirmed
Why?
4 WHEEL PARTS PRO COMP
801 W Artesia COMPTON, 90221 California, U.S.A.
Phone:
310-900-5528
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
4 WHEEL PARTS/PRO COMP 200 email COMPLAINTS of DEFECTIVE TIRES AND BEING RIPPED OFF by 4 Wheel Parts, Under investigation by local & state agencies COMPTON NATIONWIDE
*Author of original report: NATIONAL CRIMINAL REPORT ON 4 WHEEL PARTS OWNER
*Author of original report: FILE A COMPLAINT WITH THE D.A.'S CONSUMER PROTECTION DIVISION
*REBUTTAL Individual responds: ADDITIONAL LINK REGARDING THE SAME TOPIC
*Author of original report: FILE A COMPLAINT WITH THE D.A.'s CONSUMER PROTECTION DIVISION TO FIGHT FOR YOU
*UPDATE Employee: EX-MANAGER OF 4 WHEEL PARTS REVEALS TEACHINGS TO EMPLOYEES OF BAIT AND SWITCH
Disclaimer: Any wrong Doing in this entire document is (alleged) just as UFO's do not exist.
4 Wheel Parts Major Contact Telephone List::
Tel:(310)900-5582 Fax:(310)900-5555 Fax:(310)900-5580
Tel:(310)546-4785 Fax:(310)900-5560 Fax:(310)900-7726
Fax:(510)441-0394 Fax:(904)781-5437 Fax:(303)373-2814
Fax:(214-744-0413 Fax:(623)434-6889
My email has been overflowing with over 200 nationwide consumer complaints about:
DEFECTIVE TIRES PULLING/DEVELOPING BULGES
TIRE WARRANTIES NOT BEING HONORED
THE RAISING OF SHIPPING COSTS DURING A (SALE)
THE MAKING THE CUSTOMER ABSORB RE-SHIPPING COSTS WHEN 4WP HAS MADE THE ERROR IN SHIPPING A WRONG ITEM, ETC.
THE MAKING OF THE CUSTOMER WRONFULLY ABSORB ANY/ALL RENATL CAR BILLS WHEN AN "IMPROPER VEHICLE INSTALLATION HAS BEEN MADE
GROSS MISREPRESENTATIONS ON PRODUCTS IN ORDER TO MOVE PRODUCTS
PRO COMP TIRES NOT FAILING TO DEPICT THE INDUSTRY STANDARD LETTERING SYSYEM FOR THE MAXIMUM ALLOWABLE TIRE SPEED
((((State and local agencies have just begun investigations))))
If you or anyone you know has had anyone of these unfortunate problems above, you are ENCOURAGED to file a ripoff report as their most likely be a CLASS ACTION LAW SUIT and SETTLEMENT, regardless if you still have your invoices or not.....everything is on computer today.
Diesel Enthusiast
Group: Diesel Enthusiast
Joined: 08 July 2004
Location: Texas
Posts: 24
I bought a set of Xterrains for my Dmax and had nothing but problems. Drifting, front end shakes & tire wear. I pulled them off after 15k. Yes I got them from 4WP. I've had issues with them in the past.. I know better that to buy from them. They did the lift on my 1/2 ton and they told me 35" tires would fit no problem with this lift. Two days later I crushed the finders. They told me..well most people don't go offroading when they get a lift. I took the manager for a ride and found the deepest ditch I could find to show him the problem. All they would do is buy me a set of finder flares to cover the damage. I was hot.... They really need to get it together...
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Rookie
Join Date: Oct 2002
Posts: 32
Re: 4 wheel parts
As a ex employee of 4 wheel parts , although i dont agree with everything the guy said , most of the stuff he said is true , there in business to do one thing and thats take people's money, i commend him for getting the truth out there if he helps but one person not spend money there or not use bad tyres he has done his job , im sure you all remember the deal OTJ gave me on the diamond plate , did i get slammed for that sure but you know what bad news travels real fast in the automotive industry , do you see 4 wheel parts standing up or using there Lawyers to help us fight the tree huggers in our fight to keep land open to orv use "NO YOU DONT " they make billions of dollars from people yearly yet they have a bottem line of doing one thing making money,my hats off to you dude and good luck on your fight , Experience is what you get when you don't get what you want:
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Regular
Join Date: Oct 2003
Location: North Carolina
Posts: 354
s**t, 4wheel parts just bent me over a week ago. In my book they are a bunch of crooks and i like the post. I ordered tires from them, told me free shipping, then charged me for shipping and a pallet fee. The d**n tires didn't even show up on a pallet. I asked if they were having any sales on tires because i could wait a month or so if needed, they told me no. Two days later i recieve an advertisment from them stating sale on all tires, and just above that there was a huge free shipping banner! What a load of s**t! So i called and the customer service guys said he couldn't answer any questions and told me to call back later and talk to an internet rep. That guy couldn't answer any questions and told me to call back later! 4WHEELPARTS SUCKS!!!!!!!!!!!!
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Regular
Join Date: Oct 2003
Location: North Carolina
Posts: 354
I guess i should have said a little more. Tthe tread pattern is exactly like the BFGs. Just look at them side by side. I did cut the side wall on one after having them for 2 weeks. 4wheel fawk ups wouldn't even think about replacing it, even with the waranty. I had them and ran them for 3,000 miles on an isuzu trooper, then sold them to my roommy. He has them on his Taco for 35,000 and going miles. So i would have to say the wear is not bad at all.
________________________________Recruit
Joined: 07 Jul 2004
Posts: 3
Posted: Sat Aug 28, 2004 6:28 am Post subject:
Contact Pro Comp directly. A friend of mine had almost 20,000 on his Pro Comp M/Ts and the same problem as you. He contacted than and ended up getting a COMPLETELY NEW set delivered to his house for free. They even forgot to pickup his old ones and I ended up buying them for $50 then resold them for a trail rig for $200.
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The Original
Registered: May 2002
Location: OKC, OK
Posts: 1526
Truck: 95 XJ
Offline
They've screwed me too many times. I ordered my 37's from, them and they took a month so I called to find out that they had shipped them to somewhere in AZ. So apparently someone there got a free set of 37" MT/R's. I finally fought with them for about 2 months or so, and reported them to the BBB so I got my tires eventually. I got that stupid a*s warranty also, and my tires had about 8k on them and they wouldnt replace mine either.
One of the guys at the OKC store here even tried to tell me that my Cherokee had torsion bar front suspension. LOL I dunno if hes just stupid or if he was looking up the wrong vehicle. He even ARGUED with me about it for 5 minutes...
________________________________________Posts: 36
Re:
Reply #18 on: Sep 9th, 2004, 12:04am
While we are on the subject of crappy tires I'll warn you about MTR's, they suck. If you use them for anything but slickrock I hope you have a deep pocket. Mine are barely street legal after 12000 miles and I have rotated them every 2500 miles, and dont tow anything because my wrangler is too wimpy. BFG all the way.
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Member
Join Date: Jul 2002
Location: Los Angeles
Posts: 338
Quote:
Originally Posted by Sea
when will the 36x13:50x15 bias Iroks be off backorder in stock?
good luck getting a real answer from 4wp on that... Me and my buddy purchased iroks on the 15th of last month. I paid for the 39.5x13.5 bias and he paid for the 36x13.5 bias.. We were told they would be in the next day on the 16th.. We went back and were told they would be there on the 23rd... nothing.... we were then told the 30th for sure... nothing.. they said they would be in last monday... nothing.. then they told us they would be there on wednesday... nothing........................ now they say the 15th of this month which happens to be a friggin Sunday.... My buddy had them change his order and now has some tsl's... Im still waiting...
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New Boot
Reged: 02/13/04
Posts: 10
Procomp tire exploded [Re:Z71sc]
08/30/04 04:10 PM (4.7.18.144)
My truck came with Procomp tires on it. I have always kept the pressure at 50 lbs as recommended. I am a mechanic and have a compressor at home, so it is not a problem. Last year, I was drivinig down a highway when a tire threw the tread. The tire did not blow out. The tread just spun around the rim tearing up the rear right side of the truck until it completely came off. I almost lost control from the impacts of the tire against the truck. The tire still had 50 lbs of air when I took it off. It had 50 lbs when I had it taken off the next morning for a replacement.
Procomp would not pay for damages from a faulty tire unless I sent the tire to them. I call my insurance and they paid for the damage but asked that I send the tire to procomp for them to look at. Procomp's report stated that the tire was exploded by a sharp object cutting the steel belts causing a blowout. That the tread was thrown off because of no air in the tire because of the blowout.
That is a pure lie. The tire did not blow out. They would not send the tire back to me. I was going to turn it into the department of highways.
Procomp covered up the fact that their tires are defective.
__________________________________
Gender:
Posts: 1242
Reply #6 on: Today at 15:51:35
I tested a set of Procomps and hated them. I had a problem with tire dealers once also, I know go to the dealer who is a certified dealer with that brand. I'm sorry to hear about the problem. Did you get a hold of Procomp and let them know what is going on. They may help you also.
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V8 Magnum Member
Posts: 310
Registered: 10/10/03
From: Columbus, GA
Truck: 2003 1500
8/21 9:18a
I've ordered numerous times from them with no problems except for the last order when I got my rims and tires. They failed to balance them so I had to get that done, they sent the wrong lugs and made me pay for the shipping of the new ones, and I still haven't recieved my warrenty for the rims and tires yet.... ....won't order any major end items from them again....
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Joined: 19 May 2004
Posts: 30
Location: san diego, california Posted: Sat Aug 28, 2004 2:23 am
Post subject: !
I bought a fuel pump from them, had it shipped to me. When I got it, it was the wrong pump. I mailed it back. They wouldn't return the money, said "it was a used pump I mailed back"..(BullS!!!) I used a credit card to pay for it. So I called the credit card company, and told them that I returned that purchase and they refused to refund the money...by law, they credit card company has to challenge the company when you disputed a charge. I mailed the credit card company (capital one) a copy of the USPS shipping receipt, they took the charge off of my card, and got it back from 4WP...here is the real kicker...4WP then mailed to pump back to me...thinking that if I received it I would have to pay for it...but they mailed it back by putting a wrong "to:" address on it, so it was a "return to sender"..and the postage was free..they dodged the postage that way!!! ... but the postal clerk saw it when I picked it up, I had to fill out forms and give them a copy of the original shipping receipt...I don't know what happened, but I think the USPS was calling it mail fraud by 4WP....like I said though, I don't know what the USPS did, I just had to fill out a statment with my original shipping receipt copy. I got my money back and haven't heard a thing. I've never had problems with them before this...I had a lift and exhaust from there..no problems...but I'm not going back, after this fuel pump issue...that was a dirty little trick someone pulled to save $10.00 on shipping costs...it just seems like dirty business
____________________________________Join Date: Nov 2003
Location: San Antonio, TX
Age: 21
Posts: 2,530
Originally Posted by Zack
Don't tell me, you ordered something, they messed up and they wanted up to pay for the extra shipping
you talking about 4wp? i have ordered ALOT of s**t from them over the years and had it messed up. ive had to pay extra shipping, and even drive without certain parts on the truck. come to think of it, i havent placed an order with them that hasnt been messed up.
________________________________Registered: Nov 2002
Location: California
Posts: 2357
Truck: 02 , 87 POS, Class 2 Offline
haha 4wp is gay. when i ordered my tires and wheels a few years back, they neglected to tell me about how "free shipping" applies only to the lower 48. thanks for nothing
_____________________________________________
Newbie
Joined: 21 November 2003
Online Status: Offline
Posts: 3 Posted: 21 November 2003 at 5:18pm | IP Logged
I ordered five mounted and balanced sets of 31 X 10.5 BF Goodrich Mud Terrain (M/T) KM tires on 15" AR-23 American Racing wheels. Payment was by credit card over the telephone and all other additional information was taken by the representative to insure the delivery of the merchandise. He even read back my order to me and it was correct. I asked what proof would exist of the actual order that I placed. He said that there were recordings of the conversations of phone orders to deal with these types of situations and that the recording would be on the PC.
The shipment arrived and when I got home and unloaded the tires I realized that I had been given All Terrain T/As instead of Mud Terrain T/As. I immediately contacted the customer service center with my order number and spoke to the representative. He simply told me that the order said All-Terrain T/As and that I was mistaken. I stated that the situation was totally unacceptable and I demanded the mistake be corrected. He then stated that there was a price difference between the M/Ts and the A/Ts that I would have to pay that amounted to $23.00/tire. Assuming an honest mistake had been made, I stated that I was willing to pay the difference to get the tires I wanted (and had ordered). It's not my desire to cheat anyone out of anything. If there was an honest mistake made (by 4wheelparts), and I had not paid the proper amount, I was willing to make-up the difference. I was however (and still am not) willing to incur any shipping related costs as the shipping of the errant order is absolutely not my responsibility.
He insisted that I was completely in error and that I would be at least partially responsible for shipping costs. I explained that it was 4wheelparts that was in error and that I was not willing to pay for any shipping. Then he accused me of deciding I didn't like the A/Ts when I got them home and further suggested that I was trying to cheat the company. I explained that I had ordered correctly and that his refusal to absorb the shipping costs suggested strongly that the wrong tires had been sent either on purpose (to reduce costs as the M/Ts are a more expensive tire) or simply with a disregard for the accuracy of the order since few people would be willing to absorb the shipping costs to make the exchange. Simply put, the old Bait-and-Switch. I informed him that that type of activity amounts to fraud and I simply would not accept being a victim of it.
Unfortunately, in this case, if I do not hear from Mr. Adler the pursuit will likely have to go beyond that provided by a private attorney, and will likely involve filing additional complaints/claims.
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Laser
Status: Offline Posts: 211
08-16-2004, 08:20 PM (Post #2)
My older brother also had trouble with them. He ordered 4 new spring perches, got the wrong size, sent them back(which he paid the S&H). THey sent him another WRONG size set. He sent them back again and HE again paid the S&H. THen he got a letter and the money back with a letter saying they were out of stock of that item number after he spent over $80 for S&H. so he lost 80 bucks du to their incopetence......
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Status: Offline Posts 154
05-24-04, 09:37 PM (Post #11)
I had a 4 wheel drive in the Austin store as soon as it opened.
Took about 2 weeks longer than they said. Add almost $800 dollars on an already agreed upon $6000 job. they called and said we forgot to include"x" labor and machine work in our quote. What the heck am I gonna do tell them no it had to be done. They atleast called for approval, but ran 2 weeks over schedule and $800 over the quote.
They were the only place that could align the 36" boggers though. I had them use their press and install some bushings in a 4/6 belltech drop one time and they were great. Their customer service was a little slow and they tend to be forgetful at times.
After all that I would say that it was a good expirience and they did good work. I think that particular store was just understaffed. I know they have slow times, but their busy times are very busy.
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Go Big Or Go Home
Member No. 514312
Registered: Apr 2004
Posts: 119
Location: Greenville, SC
I likewise had a bad experience with 4 wheel parts. I ordered a 8" fabtech lift kit with dual shocks. They did not order dual shocks, so therefore I had to either wait for them to go back and order them or have them put some pro comp shocks on still at my charge even though they are the ones who messed up. I drop the truck off and wait a week for them to install the lift. 4 wheel parts is a 2 hour drive from my house, but I still thought they were more reliable than anyone around here. I go pick the truck up and have my sister write the check out while I was looking the truck over. The cost was $3000something for the lift, tires, and labor. My sister messed up writing the check and filled it out for $1000something. Not 30 minutes after I got home I recieved a call from the salesman. Asking me to make another trip back down there to straighten out the check I told him he was crazy to think I was going to drive all that way because he didn't look at the check before I left. We were able to work it out but won't ever deal with them again.
_______________________________
Scott
Joined: May 2001
Status: offline
Posts: 318
06-14-2001, 03:05 PM (Post #2)
4 Wheel Parts Wholesalers has terrible service, but I continue to buy from them because there aren't many other choices here in Houston.
I have mostly bought Jeep parts from them (lift kit, shackles, detroit locker, solid axles, shackle reverse kit). You would think that they would have Jeep parts in stock, but ALL of the above had to be shipped. They usually charge you extra to have the parts shipped to their store, and more than once they have screwed up my order. Also, more than once they have told me they would have parts for me in a couple of days and it took a week.
As an example of their crappy service, one of the seals that came with my solid axle kit began leaking so I went to 4 Wheel Parts for a replacement. The seal was totally different than the stock Jeep seal so I couldn't find it at a regular auto parts store. After talking to several different guys at 4 Wheel Parts, I was told that I would have to buy the entire kit again which I would have to pay to have shipped from their warehouse in California. I think the total cost was about $200. They couldn't even give me a part number for the seal. I said no thanks, and eventually found a NAPA autoparts store that was able to get the seal for $9.00.
I have been told that they have some knowledgable sales staff, but I haven't met them. After the Interco trXus tires had been out for a couple of months, I asked two salesmen at 4 Wheelparts about them and they had never heard of them! Forget about asking for anything for an Xterra. I bet if I went in the store today they wouldn't know that ARB makes a bullbar for the Xterra. When I asked for pricing a few months ago, I had to give them the part number.
On top of all that, I have read on the XOC about the problems the Southwest Xterra Club has had getting the discount they were promised.
In short, 4 Wheel Parts Wholesalers sucks! I think the problem is that they don't have any real competition
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Trent
Join Date: Oct 2001
Location: Fort Worth, TX
Age: 21
Posts: 5,489
Re: Just stupid
I had them install my suspension lift a few years back, and they did a half-a*s job. I really don't know how they've stayed in business so long, since it seems like poor business practices are an ongoing problem, the rule rather than the exception.
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Registered User
Join Date: Apr 2004
Location: colorado
Posts: 16
don't expect to get anywhere fast with 4wp. they screwed me around for 4 months and normally asking to talk to the next higher person up works but not for me. i called the corporate office many times and even wrote a letter to the owner, he wrote me back and basically told me to f-off.
____________
1995 4Runner
4 in. lift, 33's, lots of other stuff
08-08-2004, 12:00 PM
Registered User
Member #3454
Join Date: Dec 2000
Location: Mesa, AZ, USA 91 Toyota, FullWidth D44s,ARB & Detroit 5.38s, 227:1, 38s on beadlocks, flatbed, cage, etc.
Posts: 717 Quote:
good luck getting a real answer from 4wp on that... Me and my buddy purchased iroks on the 15th of last month. I paid for the 39.5x13.5 bias and he paid for the 36x13.5 bias.. We were told they would be in the next day on the 16th.. We went back and were told they would be there on the 23rd... nothing.... we were then told the 30th for sure... nothing.. they said they would be in last monday... nothing.. then they told us they would be there on wednesday... nothing........................ now they say the 15th of this month which happens to be a friggin Sunday.... My buddy had them change his order and now has some tsl's... Im still waiting...
______________________________________
Registered User
Member #3454
Join Date: Dec 2000
Location: Mesa, AZ, USA 91 Toyota, FullWidth D44s,ARB & Detroit 5.38s, 227:1, 38s on beadlocks, flatbed, cage, etc.
Posts: 717
Sounds like the exact same BS story I got when ordering from 4WPW. I apologize to the guy in this thread that works for them in advance, but personally, there are too many dishonest people working for that dishonest company. (I say the company is also dishonest b/c of its recent "10% off" sales in which they just jack up the shipping/handling/crating fees to cover the discount plus a good margin. For example, they had 10% off tires. So a tire that regularly runs $223 is on sale for $200.....regular shipping is $65 for 4 tires to my address in that size. However, during the so-called "sale", shipping was $72 PER TIRE, so they are actually making MORE money at sale price than at regular price. Simply dishonest, IMO. )
I ended up canceling my order for tires from 4wpw and got them from National instead (had nothing to do with the "10% off sale". That was after I'd already ordered the tires at regular price). I think 4wpw is fine as long as the item you want is IN STOCK. It's when they don't have it that I think many of their salespeople lie to make the sale. Their prices are generally decent; their service just sucks.
Full Member 2003
Reply #1 on: Today at 01:10 PM
That really is to bad that you had a horrible relationship with 4 Wheel Parts. I ordered 4 Rockrawler Streetlocks from them, the first set took a long time to get to me, because they said they had a tough time getting the billing info . But finally after 2 weeks they came, I took a quick look at all 4 wheels and immediately noticed numerous scratches on the inside of the wheels and the outside. 3 of the simulated locks on one of the wheels were missing. So I called them, shipped them back got a new set w/in 5 days and they were much better.
I hope that you can get your situation figured out soon, and I hope that you can at least get a refund for those tires.
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Join Date: Mar 2003
Location: Cypress, TEXAS
Posts: 2,485
Ahh, why I try to avoid 4 wheel parts as much as possible, I have heard so many horror stories its unreal they have any business. I wouldn't let one of thier monkeys within 30 feet of my trucks.
Oh yeah, and anything with the pro-comp name on it sucks.
_______________
'99 Bronco 5.8L
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Senior Enthusiast
Posted: Aug 31 2004, 03:32 PM
Group: Members
Posts: 138
Joined: 8-December 03
Make:GMC
Model:Yukon
My experience with 4 Wheel Parts has been completely mixed.
One shop was completely professional, technically outstanding, friendly and inexpensive. Free, pleasant advice anytime. This was in OKC.
After I moved to another state, I thought I was lucky there was another 4 Wheel Parts in town. The worst automotive business I have ever seen. Very expensive, technically poor (two incorrect alignments, incorrectly installed suspension bushings, incorrectly installed pitman arm), very rude, and more concerned with moving products than helping customers. Always left my truck dirty inside and out. Even broke a set of sunglasses in the truck.
Now here is where they lost my business:
Me - I need this part, this part number.
Them - Let me look (20 minutes).
Me - Okay, how long to get it?
Them - Two weeks.
Me - FedEx?
Them - No.
That night, 4 Wheel Parts 1-800 number Customer Service - Sure, we can FedEx that to you. It will be at your door tomorrow.
My point? All dependent on who is running and operating the store.
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Senior Member
Registered: Mar 2004
Location:
Posts: 287
after they told me that all 4runners were car-based minivans and luxury suvs for posers, i never went back.
that and the fact that they tried to convince me no wheels or tires would ever fit other than the stock setup or the 20" rims they were trying to sell me.
_________________________________
Joined: 18 Mar 2004
Posts: 954
Location: Edmonton, Alberta, Canada Posted: Fri Sep 10, 2004 6:37 pm
Post subject:
Unfortunately 4WP is the only place in town that I know of anyways that you can get suspension lift parts from....well besides stock stuff anyways. Personally I find the guys there are jackasses and unless you drop big bucks in there store they don't want to talk to you at all. That and they try to talk you out of your plans and into there plans.....
If I didn't have to I would never deal with them again. Needless to say I'd way rather pay the money and buy from Duff or some other company. I just need to start planning farther in advance so that I can order this stuff and have it ready when I'm going to do the work.
_________________
Drive it like you stole it!!!!
![Ripoffreport Report Image]()
If I didn't have to I would never deal with them again. Needless to say I'd way rather pay the money and buy from Duff or some other company. I just need to start planning farther in advance so that I can order this stuff and have it ready when I'm going to do the work.
George
Van Nuys, California
U.S.A.
4 Wheel Parts Major Contact Telephone List::
Tel:(310)900-5582 Fax:(310)900-5555 Fax:(310)900-5580
Tel:(310)546-4785 Fax:(310)900-5560 Fax:(310)900-7726
Fax:(510)441-0394 Fax:(904)781-5437 Fax:(303)373-2814
Fax:(214-744-0413 Fax:(623)434-6889
My email has been overflowing with over 200 nationwide consumer complaints about:
DEFECTIVE TIRES PULLING/DEVELOPING BULGES
TIRE WARRANTIES NOT BEING HONORED
THE RAISING OF SHIPPING COSTS DURING A (SALE)
THE MAKING THE CUSTOMER ABSORB RE-SHIPPING COSTS WHEN 4WP HAS MADE THE ERROR IN SHIPPING A WRONG ITEM, ETC.
THE MAKING OF THE CUSTOMER WRONFULLY ABSORB ANY/ALL RENATL CAR BILLS WHEN AN "IMPROPER VEHICLE INSTALLATION HAS BEEN MADE
GROSS MISREPRESENTATIONS ON PRODUCTS IN ORDER TO MOVE PRODUCTS
PRO COMP TIRES NOT FAILING TO DEPICT THE INDUSTRY STANDARD LETTERING SYSYEM FOR THE MAXIMUM ALLOWABLE TIRE SPEED
((((State and local agencies have just begun investigations))))
If you or anyone you know has had anyone of these unfortunate problems above, you are ENCOURAGED to file a ripoff report as their most likely be a CLASS ACTION LAW SUIT and SETTLEMENT, regardless if you still have your invoices or not.....everything is on computer today.
Diesel Enthusiast
Group: Diesel Enthusiast
Joined: 08 July 2004
Location: Texas
Posts: 24
I bought a set of Xterrains for my Dmax and had nothing but problems. Drifting, front end shakes & tire wear. I pulled them off after 15k. Yes I got them from 4WP. I've had issues with them in the past.. I know better that to buy from them. They did the lift on my 1/2 ton and they told me 35" tires would fit no problem with this lift. Two days later I crushed the finders. They told me..well most people don't go offroading when they get a lift. I took the manager for a ride and found the deepest ditch I could find to show him the problem. All they would do is buy me a set of finder flares to cover the damage. I was hot.... They really need to get it together...
________________________________________
Rookie
Join Date: Oct 2002
Posts: 32
Re: 4 wheel parts
As a ex employee of 4 wheel parts , although i dont agree with everything the guy said , most of the stuff he said is true , there in business to do one thing and thats take people's money, i commend him for getting the truth out there if he helps but one person not spend money there or not use bad tyres he has done his job , im sure you all remember the deal OTJ gave me on the diamond plate , did i get slammed for that sure but you know what bad news travels real fast in the automotive industry , do you see 4 wheel parts standing up or using there Lawyers to help us fight the tree huggers in our fight to keep land open to orv use "NO YOU DONT " they make billions of dollars from people yearly yet they have a bottem line of doing one thing making money,my hats off to you dude and good luck on your fight , Experience is what you get when you don't get what you want:
____________________________________
Regular
Join Date: Oct 2003
Location: North Carolina
Posts: 354
s**t, 4wheel parts just bent me over a week ago. In my book they are a bunch of crooks and i like the post. I ordered tires from them, told me free shipping, then charged me for shipping and a pallet fee. The d**n tires didn't even show up on a pallet. I asked if they were having any sales on tires because i could wait a month or so if needed, they told me no. Two days later i recieve an advertisment from them stating sale on all tires, and just above that there was a huge free shipping banner! What a load of s**t! So i called and the customer service guys said he couldn't answer any questions and told me to call back later and talk to an internet rep. That guy couldn't answer any questions and told me to call back later! 4WHEELPARTS SUCKS!!!!!!!!!!!!
________________________________________
Regular
Join Date: Oct 2003
Location: North Carolina
Posts: 354
I guess i should have said a little more. Tthe tread pattern is exactly like the BFGs. Just look at them side by side. I did cut the side wall on one after having them for 2 weeks. 4wheel fawk ups wouldn't even think about replacing it, even with the waranty. I had them and ran them for 3,000 miles on an isuzu trooper, then sold them to my roommy. He has them on his Taco for 35,000 and going miles. So i would have to say the wear is not bad at all.
________________________________Recruit
Joined: 07 Jul 2004
Posts: 3
Posted: Sat Aug 28, 2004 6:28 am Post subject:
Contact Pro Comp directly. A friend of mine had almost 20,000 on his Pro Comp M/Ts and the same problem as you. He contacted than and ended up getting a COMPLETELY NEW set delivered to his house for free. They even forgot to pickup his old ones and I ended up buying them for $50 then resold them for a trail rig for $200.
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The Original
Registered: May 2002
Location: OKC, OK
Posts: 1526
Truck: 95 XJ
Offline
They've screwed me too many times. I ordered my 37's from, them and they took a month so I called to find out that they had shipped them to somewhere in AZ. So apparently someone there got a free set of 37" MT/R's. I finally fought with them for about 2 months or so, and reported them to the BBB so I got my tires eventually. I got that stupid a*s warranty also, and my tires had about 8k on them and they wouldnt replace mine either.
One of the guys at the OKC store here even tried to tell me that my Cherokee had torsion bar front suspension. LOL I dunno if hes just stupid or if he was looking up the wrong vehicle. He even ARGUED with me about it for 5 minutes...
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Re:
Reply #18 on: Sep 9th, 2004, 12:04am
While we are on the subject of crappy tires I'll warn you about MTR's, they suck. If you use them for anything but slickrock I hope you have a deep pocket. Mine are barely street legal after 12000 miles and I have rotated them every 2500 miles, and dont tow anything because my wrangler is too wimpy. BFG all the way.
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Member
Join Date: Jul 2002
Location: Los Angeles
Posts: 338
Quote:
Originally Posted by Sea
when will the 36x13:50x15 bias Iroks be off backorder in stock?
good luck getting a real answer from 4wp on that... Me and my buddy purchased iroks on the 15th of last month. I paid for the 39.5x13.5 bias and he paid for the 36x13.5 bias.. We were told they would be in the next day on the 16th.. We went back and were told they would be there on the 23rd... nothing.... we were then told the 30th for sure... nothing.. they said they would be in last monday... nothing.. then they told us they would be there on wednesday... nothing........................ now they say the 15th of this month which happens to be a friggin Sunday.... My buddy had them change his order and now has some tsl's... Im still waiting...
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New Boot
Reged: 02/13/04
Posts: 10
Procomp tire exploded [Re:Z71sc]
08/30/04 04:10 PM (4.7.18.144)
My truck came with Procomp tires on it. I have always kept the pressure at 50 lbs as recommended. I am a mechanic and have a compressor at home, so it is not a problem. Last year, I was drivinig down a highway when a tire threw the tread. The tire did not blow out. The tread just spun around the rim tearing up the rear right side of the truck until it completely came off. I almost lost control from the impacts of the tire against the truck. The tire still had 50 lbs of air when I took it off. It had 50 lbs when I had it taken off the next morning for a replacement.
Procomp would not pay for damages from a faulty tire unless I sent the tire to them. I call my insurance and they paid for the damage but asked that I send the tire to procomp for them to look at. Procomp's report stated that the tire was exploded by a sharp object cutting the steel belts causing a blowout. That the tread was thrown off because of no air in the tire because of the blowout.
That is a pure lie. The tire did not blow out. They would not send the tire back to me. I was going to turn it into the department of highways.
Procomp covered up the fact that their tires are defective.
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Gender:
Posts: 1242
Reply #6 on: Today at 15:51:35
I tested a set of Procomps and hated them. I had a problem with tire dealers once also, I know go to the dealer who is a certified dealer with that brand. I'm sorry to hear about the problem. Did you get a hold of Procomp and let them know what is going on. They may help you also.
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V8 Magnum Member
Posts: 310
Registered: 10/10/03
From: Columbus, GA
Truck: 2003 1500
8/21 9:18a
I've ordered numerous times from them with no problems except for the last order when I got my rims and tires. They failed to balance them so I had to get that done, they sent the wrong lugs and made me pay for the shipping of the new ones, and I still haven't recieved my warrenty for the rims and tires yet.... ....won't order any major end items from them again....
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Joined: 19 May 2004
Posts: 30
Location: san diego, california Posted: Sat Aug 28, 2004 2:23 am
Post subject: !
I bought a fuel pump from them, had it shipped to me. When I got it, it was the wrong pump. I mailed it back. They wouldn't return the money, said "it was a used pump I mailed back"..(BullS!!!) I used a credit card to pay for it. So I called the credit card company, and told them that I returned that purchase and they refused to refund the money...by law, they credit card company has to challenge the company when you disputed a charge. I mailed the credit card company (capital one) a copy of the USPS shipping receipt, they took the charge off of my card, and got it back from 4WP...here is the real kicker...4WP then mailed to pump back to me...thinking that if I received it I would have to pay for it...but they mailed it back by putting a wrong "to:" address on it, so it was a "return to sender"..and the postage was free..they dodged the postage that way!!! ... but the postal clerk saw it when I picked it up, I had to fill out forms and give them a copy of the original shipping receipt...I don't know what happened, but I think the USPS was calling it mail fraud by 4WP....like I said though, I don't know what the USPS did, I just had to fill out a statment with my original shipping receipt copy. I got my money back and haven't heard a thing. I've never had problems with them before this...I had a lift and exhaust from there..no problems...but I'm not going back, after this fuel pump issue...that was a dirty little trick someone pulled to save $10.00 on shipping costs...it just seems like dirty business
____________________________________Join Date: Nov 2003
Location: San Antonio, TX
Age: 21
Posts: 2,530
Originally Posted by Zack
Don't tell me, you ordered something, they messed up and they wanted up to pay for the extra shipping
you talking about 4wp? i have ordered ALOT of s**t from them over the years and had it messed up. ive had to pay extra shipping, and even drive without certain parts on the truck. come to think of it, i havent placed an order with them that hasnt been messed up.
________________________________Registered: Nov 2002
Location: California
Posts: 2357
Truck: 02 , 87 POS, Class 2 Offline
haha 4wp is gay. when i ordered my tires and wheels a few years back, they neglected to tell me about how "free shipping" applies only to the lower 48. thanks for nothing
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Newbie
Joined: 21 November 2003
Online Status: Offline
Posts: 3 Posted: 21 November 2003 at 5:18pm | IP Logged
I ordered five mounted and balanced sets of 31 X 10.5 BF Goodrich Mud Terrain (M/T) KM tires on 15" AR-23 American Racing wheels. Payment was by credit card over the telephone and all other additional information was taken by the representative to insure the delivery of the merchandise. He even read back my order to me and it was correct. I asked what proof would exist of the actual order that I placed. He said that there were recordings of the conversations of phone orders to deal with these types of situations and that the recording would be on the PC.
The shipment arrived and when I got home and unloaded the tires I realized that I had been given All Terrain T/As instead of Mud Terrain T/As. I immediately contacted the customer service center with my order number and spoke to the representative. He simply told me that the order said All-Terrain T/As and that I was mistaken. I stated that the situation was totally unacceptable and I demanded the mistake be corrected. He then stated that there was a price difference between the M/Ts and the A/Ts that I would have to pay that amounted to $23.00/tire. Assuming an honest mistake had been made, I stated that I was willing to pay the difference to get the tires I wanted (and had ordered). It's not my desire to cheat anyone out of anything. If there was an honest mistake made (by 4wheelparts), and I had not paid the proper amount, I was willing to make-up the difference. I was however (and still am not) willing to incur any shipping related costs as the shipping of the errant order is absolutely not my responsibility.
He insisted that I was completely in error and that I would be at least partially responsible for shipping costs. I explained that it was 4wheelparts that was in error and that I was not willing to pay for any shipping. Then he accused me of deciding I didn't like the A/Ts when I got them home and further suggested that I was trying to cheat the company. I explained that I had ordered correctly and that his refusal to absorb the shipping costs suggested strongly that the wrong tires had been sent either on purpose (to reduce costs as the M/Ts are a more expensive tire) or simply with a disregard for the accuracy of the order since few people would be willing to absorb the shipping costs to make the exchange. Simply put, the old Bait-and-Switch. I informed him that that type of activity amounts to fraud and I simply would not accept being a victim of it.
Unfortunately, in this case, if I do not hear from Mr. Adler the pursuit will likely have to go beyond that provided by a private attorney, and will likely involve filing additional complaints/claims.
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Laser
Status: Offline Posts: 211
08-16-2004, 08:20 PM (Post #2)
My older brother also had trouble with them. He ordered 4 new spring perches, got the wrong size, sent them back(which he paid the S&H). THey sent him another WRONG size set. He sent them back again and HE again paid the S&H. THen he got a letter and the money back with a letter saying they were out of stock of that item number after he spent over $80 for S&H. so he lost 80 bucks du to their incopetence......
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Status: Offline Posts 154
05-24-04, 09:37 PM (Post #11)
I had a 4 wheel drive in the Austin store as soon as it opened.
Took about 2 weeks longer than they said. Add almost $800 dollars on an already agreed upon $6000 job. they called and said we forgot to include"x" labor and machine work in our quote. What the heck am I gonna do tell them no it had to be done. They atleast called for approval, but ran 2 weeks over schedule and $800 over the quote.
They were the only place that could align the 36" boggers though. I had them use their press and install some bushings in a 4/6 belltech drop one time and they were great. Their customer service was a little slow and they tend to be forgetful at times.
After all that I would say that it was a good expirience and they did good work. I think that particular store was just understaffed. I know they have slow times, but their busy times are very busy.
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Go Big Or Go Home
Member No. 514312
Registered: Apr 2004
Posts: 119
Location: Greenville, SC
I likewise had a bad experience with 4 wheel parts. I ordered a 8" fabtech lift kit with dual shocks. They did not order dual shocks, so therefore I had to either wait for them to go back and order them or have them put some pro comp shocks on still at my charge even though they are the ones who messed up. I drop the truck off and wait a week for them to install the lift. 4 wheel parts is a 2 hour drive from my house, but I still thought they were more reliable than anyone around here. I go pick the truck up and have my sister write the check out while I was looking the truck over. The cost was $3000something for the lift, tires, and labor. My sister messed up writing the check and filled it out for $1000something. Not 30 minutes after I got home I recieved a call from the salesman. Asking me to make another trip back down there to straighten out the check I told him he was crazy to think I was going to drive all that way because he didn't look at the check before I left. We were able to work it out but won't ever deal with them again.
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Scott
Joined: May 2001
Status: offline
Posts: 318
06-14-2001, 03:05 PM (Post #2)
4 Wheel Parts Wholesalers has terrible service, but I continue to buy from them because there aren't many other choices here in Houston.
I have mostly bought Jeep parts from them (lift kit, shackles, detroit locker, solid axles, shackle reverse kit). You would think that they would have Jeep parts in stock, but ALL of the above had to be shipped. They usually charge you extra to have the parts shipped to their store, and more than once they have screwed up my order. Also, more than once they have told me they would have parts for me in a couple of days and it took a week.
As an example of their crappy service, one of the seals that came with my solid axle kit began leaking so I went to 4 Wheel Parts for a replacement. The seal was totally different than the stock Jeep seal so I couldn't find it at a regular auto parts store. After talking to several different guys at 4 Wheel Parts, I was told that I would have to buy the entire kit again which I would have to pay to have shipped from their warehouse in California. I think the total cost was about $200. They couldn't even give me a part number for the seal. I said no thanks, and eventually found a NAPA autoparts store that was able to get the seal for $9.00.
I have been told that they have some knowledgable sales staff, but I haven't met them. After the Interco trXus tires had been out for a couple of months, I asked two salesmen at 4 Wheelparts about them and they had never heard of them! Forget about asking for anything for an Xterra. I bet if I went in the store today they wouldn't know that ARB makes a bullbar for the Xterra. When I asked for pricing a few months ago, I had to give them the part number.
On top of all that, I have read on the XOC about the problems the Southwest Xterra Club has had getting the discount they were promised.
In short, 4 Wheel Parts Wholesalers sucks! I think the problem is that they don't have any real competition
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Trent
Join Date: Oct 2001
Location: Fort Worth, TX
Age: 21
Posts: 5,489
Re: Just stupid
I had them install my suspension lift a few years back, and they did a half-a*s job. I really don't know how they've stayed in business so long, since it seems like poor business practices are an ongoing problem, the rule rather than the exception.
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Registered User
Join Date: Apr 2004
Location: colorado
Posts: 16
don't expect to get anywhere fast with 4wp. they screwed me around for 4 months and normally asking to talk to the next higher person up works but not for me. i called the corporate office many times and even wrote a letter to the owner, he wrote me back and basically told me to f-off.
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1995 4Runner
4 in. lift, 33's, lots of other stuff
08-08-2004, 12:00 PM
Registered User
Member #3454
Join Date: Dec 2000
Location: Mesa, AZ, USA 91 Toyota, FullWidth D44s,ARB & Detroit 5.38s, 227:1, 38s on beadlocks, flatbed, cage, etc.
Posts: 717 Quote:
good luck getting a real answer from 4wp on that... Me and my buddy purchased iroks on the 15th of last month. I paid for the 39.5x13.5 bias and he paid for the 36x13.5 bias.. We were told they would be in the next day on the 16th.. We went back and were told they would be there on the 23rd... nothing.... we were then told the 30th for sure... nothing.. they said they would be in last monday... nothing.. then they told us they would be there on wednesday... nothing........................ now they say the 15th of this month which happens to be a friggin Sunday.... My buddy had them change his order and now has some tsl's... Im still waiting...
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Registered User
Member #3454
Join Date: Dec 2000
Location: Mesa, AZ, USA 91 Toyota, FullWidth D44s,ARB & Detroit 5.38s, 227:1, 38s on beadlocks, flatbed, cage, etc.
Posts: 717
Sounds like the exact same BS story I got when ordering from 4WPW. I apologize to the guy in this thread that works for them in advance, but personally, there are too many dishonest people working for that dishonest company. (I say the company is also dishonest b/c of its recent "10% off" sales in which they just jack up the shipping/handling/crating fees to cover the discount plus a good margin. For example, they had 10% off tires. So a tire that regularly runs $223 is on sale for $200.....regular shipping is $65 for 4 tires to my address in that size. However, during the so-called "sale", shipping was $72 PER TIRE, so they are actually making MORE money at sale price than at regular price. Simply dishonest, IMO. )
I ended up canceling my order for tires from 4wpw and got them from National instead (had nothing to do with the "10% off sale". That was after I'd already ordered the tires at regular price). I think 4wpw is fine as long as the item you want is IN STOCK. It's when they don't have it that I think many of their salespeople lie to make the sale. Their prices are generally decent; their service just sucks.
Full Member 2003
Reply #1 on: Today at 01:10 PM
That really is to bad that you had a horrible relationship with 4 Wheel Parts. I ordered 4 Rockrawler Streetlocks from them, the first set took a long time to get to me, because they said they had a tough time getting the billing info . But finally after 2 weeks they came, I took a quick look at all 4 wheels and immediately noticed numerous scratches on the inside of the wheels and the outside. 3 of the simulated locks on one of the wheels were missing. So I called them, shipped them back got a new set w/in 5 days and they were much better.
I hope that you can get your situation figured out soon, and I hope that you can at least get a refund for those tires.
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Join Date: Mar 2003
Location: Cypress, TEXAS
Posts: 2,485
Ahh, why I try to avoid 4 wheel parts as much as possible, I have heard so many horror stories its unreal they have any business. I wouldn't let one of thier monkeys within 30 feet of my trucks.
Oh yeah, and anything with the pro-comp name on it sucks.
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'99 Bronco 5.8L
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Senior Enthusiast
Posted: Aug 31 2004, 03:32 PM
Group: Members
Posts: 138
Joined: 8-December 03
Make:GMC
Model:Yukon
My experience with 4 Wheel Parts has been completely mixed.
One shop was completely professional, technically outstanding, friendly and inexpensive. Free, pleasant advice anytime. This was in OKC.
After I moved to another state, I thought I was lucky there was another 4 Wheel Parts in town. The worst automotive business I have ever seen. Very expensive, technically poor (two incorrect alignments, incorrectly installed suspension bushings, incorrectly installed pitman arm), very rude, and more concerned with moving products than helping customers. Always left my truck dirty inside and out. Even broke a set of sunglasses in the truck.
Now here is where they lost my business:
Me - I need this part, this part number.
Them - Let me look (20 minutes).
Me - Okay, how long to get it?
Them - Two weeks.
Me - FedEx?
Them - No.
That night, 4 Wheel Parts 1-800 number Customer Service - Sure, we can FedEx that to you. It will be at your door tomorrow.
My point? All dependent on who is running and operating the store.
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Senior Member
Registered: Mar 2004
Location:
Posts: 287
after they told me that all 4runners were car-based minivans and luxury suvs for posers, i never went back.
that and the fact that they tried to convince me no wheels or tires would ever fit other than the stock setup or the 20" rims they were trying to sell me.
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Joined: 18 Mar 2004
Posts: 954
Location: Edmonton, Alberta, Canada Posted: Fri Sep 10, 2004 6:37 pm
Post subject:
Unfortunately 4WP is the only place in town that I know of anyways that you can get suspension lift parts from....well besides stock stuff anyways. Personally I find the guys there are jackasses and unless you drop big bucks in there store they don't want to talk to you at all. That and they try to talk you out of your plans and into there plans.....
If I didn't have to I would never deal with them again. Needless to say I'd way rather pay the money and buy from Duff or some other company. I just need to start planning farther in advance so that I can order this stuff and have it ready when I'm going to do the work.
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Drive it like you stole it!!!!
If I didn't have to I would never deal with them again. Needless to say I'd way rather pay the money and buy from Duff or some other company. I just need to start planning farther in advance so that I can order this stuff and have it ready when I'm going to do the work.
George
Van Nuys, California
U.S.A.
5 Updates & Rebuttals
CHRIS
LAS VEGAS,Nevada,
U.S.A.
EX-MANAGER OF 4 WHEEL PARTS REVEALS TEACHINGS TO EMPLOYEES OF BAIT AND SWITCH
#2UPDATE Employee
Mon, October 11, 2004
As an ex manager of 4 wheel parts I can agree with about 99.9% of everything this guy has stated about the daily business operations of 4 Wheel Parts. I would like to commend him for giving up so much to get the truth out there, if he helps just one person purchase or be left in the rain after something has gone wrong with their products. I moved up from just being a sales rep, to assistant manager, to manager in no time by implementing dishonest sales tactics designed to deceive consumers into purchasing Pro Comp Tires and products. I was when selling tires, To simply place our Pro Comp Tires right next to BFG's. The tread design pattern on our tires is nearly identical, so I was taught to tell customers, Look at them both, there is no difference between them whatsoever. In truth, there is a major difference between the 3rd rate Pro Comp Tires (Cooper Tire Co.) and BF Goodrich Tires. The Tire Rack (www.tirerack.com) on the internet is one of the largest tire sellers in the country, which compares all tires against each other (except for Pro Comp Tires). I had a huge board in my office depicting monthly gross of $150,00.00 to $175,00.00. We were always pushed to meet or exceed our monthly set goals and that's where a lot of dealership and customer trucks got torn up and damaged. Our monthly lease was over $10,000.00 per month and 4 Wheel Parts had to pay 7% of its monthly gross to the land owner as well. They would pressure me to fudge those numbers as well, making me very uncomfortable and completely liable. I still remember this short event vividly to this day. All of our stores were to play new music provided directly from the president of the company, Mr. Greg Adler. Immediately my loyal customers began to complain, What the hell is this crap. I replied, I don't have a choice, I gotta play it. It wasn't country music, not even blue-grass music. One customer described it as, Backyard Moonshine Distilling Hillbilly Music. This caused such a disruption among my employees to where they began to poke fun of the company president with jokes such as, He is vertically challenged to they didn't let him on rides at Disneyland when he was in high school that's why he's got the worst case of Little-Man-Syndrome. In addition, I have contacted this victim of 4 Wheel Parts directly. They have attempted threaten/intimidate Jimmy and he has simply told me that he has turned around and thrown it back in all their faces by stating, Bring It. Jim has also stated to me that 4 Wheel Parts has subscribed him to very offensive magazines subscriptions, when has never held any subscriptions for the last 4 years. This behavior doesn't surprise me as I have heard our top management members use racial slurs all the time. In closing, Jim has also relayed to me that he does not retain any form of criminal record that my company could use against him, so they have spent even more money by hiring a private detective to go to every police station where Jim h lived before, in order to dig up any dirt as possible. Since I have worked for this company, I can say that this is common practice for 4 Wheel Parts and I'm just tired of them ripping people off and them being s****.: National Criminal Report JURISDICTION: CALIFORNIA COURT INDEX OFFENDER NAME: ADLER, GREGORY WARD CASE NUMBER: MM48189GA INCIDENT: OFFENSE DESCRIPTION: NOT PROVIDED BX STATE STATUTE: CASE FILING DATE: 09/05/2000 OFFENSE SEVERITY: COURT: INDIO SUPERIOR DISPOSITION: DISPOSITION DATE: Comprehensive Report The actor Eddie Murphy stated to police that he was only giving the Transvestite a ride home, what's Mr. Alders excuse? 4 Wheel Parts Major Contact Telephone List:: Tel:(310)900-5582 Fax:(310)900-5555 Fax:(310)900-5580 Tel:(310)546-4785 Tel:(310)373-5266 Tel:(310)379-0831 Fax:(310)900-5560 Fax:(310)900-7726 Fax:(510)441-0394 Fax:(904)781-5437 Fax:(303)373-2814 Fax:(214-744-0413 Fax:(623)434-6889 [email protected]
Jimmy
IRVINE,California,
U.S.A.
FILE A COMPLAINT WITH THE D.A.'s CONSUMER PROTECTION DIVISION TO FIGHT FOR YOU
#3Author of original report
Sun, September 26, 2004
LET THE DISTRICT ATTORNEY FIGHT FOR YOU WITH OUT PAYING ANY LEGAL FEES Arizona State Offices Chief Counsel Consumer Protection and Advocacy Section Office of the Attorney General 1275 West Washington St. Phoenix AZ 85007 602-542-3702 602-542-5763 (consumer information and complaints) Toll free in AZ: 1-800-352-8431 TDD: 602-542-5002 Fax: 602-542-4579 Web site: www.ag.state.az.us Assistant Attorney General Office of the Attorney General Consumer Protection 400 West Congress South Bldg., Suite 315 Tucson AZ 85701 520-628-6504 Toll free in AZ: 1-800-352-8431 Fax: 520-628-6532 Web site: www.ag.state.az.us County Offices Cochise County Attorney's Office Post Office Drawer CA Bisbee AZ 85603 520-432-9377 Fax: 520-432-4280 County Attorney Greenlee County Attorney's Office PO Box 1717 Clifton AZ 85533 928-865-4108 Fax: 928-865-4665 County Attorney Coconino County Attorney's Office 110 East Cherry Ave. Flagstaff AZ 86001 928-779-6518 Fax: 928-779-5618 Pinal County Attorney Pinal County Attorney's Office PO Box 887 Florence AZ 85232 520-868-6271 Fax: 520-868-6521 County Attorney Gila County Attorney's Office 1400 East Ash St. Globe AZ 85501 928-425-3231 ext. 298 Fax: 928-425-3720 County Attorney Navajo County Attorney's Office PO Box 668 Holbrook AZ 86025 928-524-4026 Fax: 928-524-4244 County Attorney Mohave County Attorney's Office 315 North 4th St. P.O. Box 7000 Kingman AZ 86402-7000 928-753-0719 Fax: 928-753-2669 County Attorney Santa Cruz County Attorney's Office 2150 North Congress Dr., Ste 201 Nogales AZ 85621 520-375-7780 Fax: 520-761-7859 La Paz County Attorney County Attorney 1320 Kofa Ave. Parker AZ 85344 928-669-6118 Fax: 928-669-2019 County Attorney Yavapai County Attorney's Office Yavapai County Courthouse 255 East Gurley Prescott AZ 86301 928-771-3344 Fax: 928-771-3110 County Attorney Graham County Attorney's Office Graham County Courthouse 800 West Main Safford AZ 85546 928-428-3620 Fax: 928-428-7200 County Attorney Apache County Attorney's Office PO Box 637 St. Johns AZ 85936 928-337-7560 Fax: 928-337-2427 County Attorney Yuma County Attorney's Office 168 South Second Ave. Yuma AZ 85364 928-329-2270 Fax: 928-329-2284 Arkansas State Offices Deputy Attorney General Consumer Protection Division Office of the Attorney General 323 Center St. Suite 200 Little Rock AR 72201 501-682-2007 501-682-2341 Consumer Hotline 1-800-448-3014 Crime Victims Hotline 501-682-1334 Local Do Not Call Program 1-877-866-8225 In State Do Not Call Program Toll free: 1-800-482-8982 TDD: 501-682-6073 Fax: 501-682-8118 E-mail: [email protected] Web site: www.ag.state.ar.us Bermuda Offices Inspector Department of Consumer Affairs Ingham and Wilkinson Building 129 Front Street Hamilton, Bermuda BE HM 12 441-297-7627 Fax: 441-295-6892 E-mail: [email protected] California State Offices Acting Chief Bureau of Automotive Repair California Department of Consumer Affairs 10240 Systems Parkway Sacramento CA 95827 916-255-4300 Toll free in CA: 800-952-5210 TDD: 916-255-1369 Web site: www.autorepair.ca.gov Director California Department of Consumer Affairs 400 R St. Suite 3000 Sacramento CA 95814 916-445-4465 916-445-2643 (Correspondence and Complaint Review Unit) Toll free in CA: 1-800-952-5210 TDD/TTY: 916-322-1700 or 1-800-326-2297 Web site: www.dca.ca.gov Attorney General Office of the Attorney General Public Inquiry Unit P.O. Box 944255 Sacramento CA 94244-2550 916-322-3360 Toll free in CA: 1-800-952-5225 TDD: 916-324-5564 Web site: www.caag.state.ca.us County Offices Supervising Deputy District Attorney Criminal Division Kern County District Attorney's Office 1215 Truxtun Ave. 3rd Floor Bakersfield CA 93301 661-868-2350 Fax: 661-868-2135 Deputy District Attorney Consumer Affairs Unit Solano County Distict Attorney's Office 600 Union Ave. Fairfield CA 94533 707-421-6859 707-421-6800 Fax: 707-421-7986 Senior Deputy District Attorney Business Affairs Unit Fresno County District Attorney's Office 1250 Van Ness Ave. 2nd Floor Fresno CA 93721 559-488-3836 559-488-3156 Fax: 559-495-1315 Director Los Angeles County Department of Consumer Affairs 500 West Temple St. Room B-96 Los Angeles CA 90012-2706 213-974-1452 Fax: 213-687-0233 Web site: consumer-affairs.co.la.ca.us Senior Deputy District Attorney Contra Costa County District Attorney's Office 627 Ferry St. Martinez CA 94553 925-646-4620 Fax: 925-646-4683 Deputy District Attorney Consumer Fraud Unit Stanislaus County District Attorney's Office PO Box 442 Modesto CA 95353-0442 209-525-5550 Fax: 209-525-5545 Web site: www.stanislaus-da.org District Attorney Consumer Affairs Division Napa County District Attorney's Office 931 Parkway Mall P.O. Box 720 Napa CA 94559 707-253-4211 707-253-4059 Fax: 707-253-4041 Deputy in Charge Consumer & Environmental Unit San Mateo County District Attorney's Office 400 County Center 3rd Floor Redwood City CA 94063 650-363-4651 Supervising Deputy District Attorney Consumer and Environmental Protection Division Sacramento County District Attorney's Office PO Box 749 906 G Street, Ste 700 Sacramento CA 95812-0749 916-874-6174 Fax: 916-874-7660 Monterey County District Attorney Consumer Protection Division PO Box 1131 Salinas CA 93902 831-755-5073 Fax: 831-755-5608 Division Chief San Diego County District Attorney's Office 330 W. Broadway, Suite 700 San Diego CA 92101 619-531-4070 Fax: 619-531-4481 Web site: www.sandiegoda.com Consumer and Environmental Unit San Francisco County District Attorney's Office 732 Brannan St. San Francisco CA 94103 415-551-9595 (public inquiries) Fax: 415-551-9504 Web site: www.ci.sf.ca.us/casf/ Supervising Deputy District Attorney Santa Clara County District Attorney's Consumer Protection Unit 70 West Hedding St. West Wing, 4th Floor San Jose CA 95110 408-792-2880 (consumer protection) 408-792-2881 (small claims advisory) Fax: 408-279-8742 Web site: www.santaclara-da.org Director Economic Crime Division Consumer Fraud Department County Government Center 1050 Monterey Street, Room 235 San Luis Obispo CA 93408 805-781-5856 Fax: 805-781-1173 Web site: www.sloda.com Mediation Coordinator Marin County Mediation Services 4 Jeannette Prandi Way San Rafael CA 94903 415-499-7454 Fax: 415-499-3673 Consumer Protection Division Marin County District Attorney's Office Hall of Justice, Room 130 3501 Civic Center Drive San Rafael CA 94903 415-499-6495 Fax: 415-499-3719 E-mail: [email protected] Web site: co.marin.ca.us/depts/DA/main/index.cfm Senior Deputy District Attorney Consumer Protection Unit Santa Barbara County District Attorney's Office 1105 Santa Barbara St. Santa Barbara CA 93101 805-568-2300 Fax: 805-568-2398 Coordinator Division of Consumer Affairs Santa Cruz County District Attorney's Office 701 Ocean St. Room 200 Santa Cruz CA 95060 831-454-2050 TDD/TTY: 831-454-2123 Fax: 831-454-2920 E-mail: [email protected] Web site: www.CO.Santa-Cruz.CA/US Supervising Deputy District Attorney San Joaquin County District Attorney's Office Consumer Affairs Prosecution Unit 222 East Weber, Room 412 P.O. Box 990 Stockton CA 95202 209-468-9321 Fax: 209-468-0314 District Attorney Mendocino County District Attorney's Office PO Box 1000 Ukiah CA 95482 707-463-4211 Fax: 707-463-4687 Supervisor Consumer Mediation Section Ventura County District Attorney's Office 800 South Victoria Ave. Ventura CA 93009 805-654-3110 Fax: 805-648-9255 Web site: www.ventura.org/vcda Consumer Fraud and Environmental Prosecution Unit Tulare County District Attorney's Office 221 S. Mooney Blvd. Room 224 Visalia CA 93291 559-733-6411 Fax: 559-730-2658 Supervising Deputy District Attorney Consumer/Environmental Protection Unit Orange County District Attorney's Office 401 Civic Center Dr. West Santana CA 92701 714-347-8706 Fax: 714-568-1250 City Offices Supervising Deputy City Attorney Consumer Protection Division Los Angeles City Attorney's Office 200 North Main St. 1600 City Hall East Los Angeles CA 90012 213-485-4515 Fax: 213-847-0402 E-mail: [email protected] Head Deputy City Attorney Consumer and Environmental Protection Unit San Diego City Attorney's Office 1200 Third Ave. Suite 700 San Diego CA 92101-4106 619-533-5600 Web site: www.sannet.gov/city-attorney Deputy City Attorney Consumer Protection and Fair Housing 1685 Main St. Room 310 Santa Monica CA 90401 310-458-8336 Fax: 310-395-6727 E-mail: [email protected] Web site: pen.ci.santa-monica.ca.us/atty/consumer_protection/ Colorado State Offices Consumer Protection Division Colorado Attorney General's Office 1525 Sherman St. 5th Floor Denver CO 80203-1760 303-866-5079 Toll free: 1-800-222-4444 Fax: 303-866-5443 County Offices Chief Deputy District Attorney Economic Crime Division El Paso and Teller Counties District Attorney's Office 105 East Vermijo, Suite 205 Colorado Springs CO 80903-2083 719-520-6002 Fax: 719-520-6006 E-mail: [email protected] Web site: http://www.co.el-paso.co.us/DistrictAttorney/default.asp Chief Deputy District Attorney Denver District Attorney's Economic Crimes Unit 303 West Colfax Ave., Ste 1300 Denver CO 80204 720-913-9179 TDD/TTY: 720-913-9182 Fax: 720-913-9177 Web site: www.denverda.org District Attorney Archuleta, LaPlata and San Juan Counties District Attorney's Office PO Drawer 3455 Durango CO 81302 970-247-8850 Fax: 970-259-0200 District Attorney Weld County District Attorney's Office PO Box 1167 Greeley CO 80632 970-356-4010 Fax: 970-352-8023 District Attorney Pueblo County District Attorney's Office 201 West 8th St., Suite 801 Pueblo CO 81003 719-583-6030 Fax: 719-583-6666 Connecticut State Offices Commissioner Department of Consumer Protection 165 Capitol Ave. Hartford CT 06106 860-713-6300 Toll free in CT: 1-800-842-2649 Fax: 860-713-7239 Web site: www.state.ct.us/dcp City Offices Director of Consumer Protection City of Middletown 245 DeKoven Dr. PO Box 1300 Middletown CT 06457-1300 860-344-3491 TDD: 860-344-3521 Fax: 860-344-3561 E-mail: [email protected] Delaware State Offices Director Fraud and Consumer Protection Division Office of the Attorney General 820 North French St. 5th Floor Wilmington DE 19801 302-577-8600 Toll free in DE: 1-800-220-5424 Fax: 302-577-6499 Web site: www.state.de.us/attgen/ Director, Consumer Protection Unit Consumer Protection Unit Office of Attorney General 820 North French St. 5th Floor Wilmington DE 19801 302-577-8600 Toll free in DE: 1-800-220-5424 Delaware Residents Only Fax: 302-577-3090 Web site: www.state.de.us/attgen/ District of Columbia District of Columbia Offices Senior Counsel Office of the Corporation Counsel 441 4th St. NW Suite 450-N Washington DC 20001 202-442-9828 (consumer hotline) Fax: 202-727-6546 Florida State Offices Assistant Deputy Attorney General Economic Crimes Division Office of the Attorney General 110 SE 6th St. Fort Lauderdale FL 87001 954-712-4600 1-866-9-NO-SCAM Fax: 954-712-4658 Web site: http://myfloridalegal.com Assistant Attorney General Economic Crimes Division Office of the Attorney General 135 West Central Blvd. Suite 1000 Orlando FL 32801 407-999-5588 1-866-9-NO-SCAM Fax: 407-245-0365 Web site: http://myfloridalegal.com Assistant Deputy Attorney General Economic Crimes Division PL-01 The Capitol Tallahassee FL 32399 850-414-3600 1-866-9-NO-SCAM Fax: 850-414-4483 Web site: http://myfloridalegal.com Director of Multi-State Litigation and Intergovernmental Affairs Office of the Attorney General PL-01 The Capitol Tallahassee FL 32399 850-414-3300 1-866-9-NO-SCAM Fax: 850-410-2672 Web site: http://myfloridalegal.com Assistant Attorney General Economic Crimes Division Office of the Attorney General Concourse Center 4 3507 E. Frontage Rd. Suite 325 Tampa FL 33607 813-287-7950 1-866-9-NO-SCAM Fax: 813-281-5515 Web site: http://myfloridalegal.com Assistant Attorney General Economic Crimes Division Office of the Attorney General 1515 N. Flagler Ave., Suite 900 West Palm Beach FL 33401 561-837-5000 1-866-9-NO-SCAM Fax: 561-837-5109 Web site: http://myfloridalegal.com County Offices Director Pinellas County Office of Consumer Protection 15251 Roosevelt Blvd Suite 209 Clearwater FL 33760 727-464-6200 TDD/TTY: 727-464-6088 Fax: 727-464-6129 Web site: www.pinellascounty.org Director Broward County Consumer Affairs Division 115 South Andrews Ave. A460 Fort Lauderdale FL 87001 954-765-5350, ext. 232 Fax: 954-765-5309 E-mail: [email protected] Web site: www.broward.org/consumer Chief, Assistatn State Attorney Dade County Economic Crime Unit Office of the State Attorney 1350 NW 12th Ave. 5th Floor, Graham Building Miami FL 33136-2111 305-547-0671 Fax: 305- 547-0717 Director Consumer Services Department Miami-Dade County 140 West Flagler St. Suite 903 Miami FL 33130 305-375-3677 (Consumer Hotline) TDD/TTY: 305-375-4177 Fax: 305-375-4120 E-mail: [email protected] Web site: www.co.miami-dade.fl.us/csd Investigator Pasco County Consumer Affairs Division 7530 Little Road New Port Richey FL 34654 727-847-8106 352-521-5179 Fax: 727-847-8191 Chief Investigator Orange County Consumer Fraud Unit 415 North Orange Ave. P.O. Box 1673 Orlando FL 32802 407-836-2490 Fax: 407-836-1210 E-mail: [email protected] Web site: www.orangecountyfl.net Administrator Consumer Protection Agency Hillsborough County Consumer Protection Agency 8900 N. Armenia Ave., Ste 226 Tampa FL 33604-1067 813-903-3430 Fax: 813-903-3432 Web site: www.hillsboroughcounty.org Director Palm Beach County Division of Consumer Affairs 50 South Military Trail, Suite 201 West Palm Beach FL 33415 561-712-6600 Fax: 561-712-6610 E-mail: [email protected] Web site: www.pbcgov.com/consumer City Offices Chief of Consumer Affairs City of Jacksonville Division of Consumer Affairs St. James Building 117 West Duval Street, Suite M-100 Jacksonville FL 32202 904-630-3467 Fax: 904-630-3458 Web site: www.coj.net/Departments/Regulatory+and+Environmental+Services/Consumer+Affairs/default.htm Georgia State Offices Administrator Governor's Office of Consumer Affairs 2 Martin Luther King, Jr. Dr. Suite 356 Atlanta GA 30334 404-656-3790 Toll free in GA (outside Atlanta area): 1-800-869-1123 Fax: 404-651-9018 Web site: www2.state.ga.us/gaoca Hawaii State Offices Investigator Office of Consumer Protection Department of Commerce and Consumer Affairs 345 Kekuanaoa St. Room 12 Hilo HI 96720 808-933-0910 Fax: 808-933-8845 Executive Director Office of Consumer Protection Department of Commerce and Consumer Affairs 235 South Beretania St. Room 801 Honolulu HI 96813 808-586-2636 Fax: 808-586-2640 Investigator Office of Consumer Protection Dept of Commerce and Consumer Affairs 1063 Lower Main St., Ste C-216 Wailuku HI 96793 808-984-8244 Fax: 808-243-5807 Web site: www.state.hi.us/dcca/ Idaho State Offices Deputy Attorney General Consumer Protection Unit Idaho Attorney General's Office 650 West State St. Boise ID 83720-0010 208-334-2424 Toll free in ID: 1-800-432-3545 Fax: 208-334-2830 Web site: www.state.id.us/ag Illinois State Offices Office of the Attorney General 1001 East Main St. Carbondale IL 62901 618-529-6400 Toll free in IL: 1-800-243-0607 (consumer hotline serving southern Illinois) TDD: 618-529-0607 Fax: 618-529-6416 Bureau Chief Consumer Fraud Bureau 100 West Randolph 12th Floor Chicago IL 60601 312-814-3580 Toll free in IL: 1-800-386-5438 TDD: 312-814-3374 Fax: 312-814-2549 or 312.814.3806 Web site: www.ag.state.il.us Chief Consumer Protection Division of the Attorney General Office 100 West Randolph 12th Floor Chicago IL 60601 312-814-3000 TDD: 312-793-2852 Fax: 312-814-2593 Web site: www.ag.state.il.us Governor's Office of Citizens Assistance 222 South College Room 106 Springfield IL 62706 217-782-0244 Toll free in IL: 1-800-642-3112 Fax: 217-524-4049 E-mail: [email protected] County Offices Supervisor Cook County State Attorney's Office Consumer Fraud Division 69 West Washington Suite 700 Chicago IL 60602 312-603-8700 State's Attorney Madison County Office of State's Attorney 157 North Main St., Suite 402 Edwardsville IL 62025 618-692-6280 Fax: 618-656-7312 Bureau Chief of Consumer Fraud Department of Consumer Affairs serving Central Illinois Office of the Attorney General 500 South Second St. Springfield IL 62706 217-782-1090 Toll free in IL: 1-800-243-0618 217-785-2771 Fax: 217-782-1097 E-mail: [email protected] Web site: www.ag.state.il.us City Offices Commissioner Chicago Department of Consumer Services 121 North LaSalle St. Room 808 Chicago IL 60602 312-744-4006 TDD: 312-744-9385 Fax: 312-744-9089 Web site: www.ci.chi.il.us/ConsumerServices/ Administrator City of Des Plaines Consumer Protection Office City of Des Plaines 1420 Miner St. Des Plaines IL 60016 847-391-5006 Fax: 847-391-5378 E-mail: [email protected] Indiana State Offices Chief Counsel and Director Consumer Protection Division Office of the Attorney General Indiana Government Center South 402 West Washington Street, 5th Floor Indianapolis IN 46204 317-232-6201 Toll free in IN: 1-800-382-5516 Consumer Hotline Fax: 317-232-7979 Web site: www.in.gov/attorneygeneral County Offices Marion County Prosecuting Attorney Marrion County Prosecuting Attorney's Office 560 City-County Building 200 East Washington Street Indianapolis IN 46204-3363 317-327-3892 TDD/TTY: 317-327-5186 Fax: 317-327-5409 Web site: www.indygov.org Iowa State Offices Assistant Attorney General Consumer Protection Division Office of the Attorney General Director of Consumer Protection Division 1300 East Walnut St., 2nd Floor Des Moines IA 50319 515-281-5926 Fax: 515-281-6771 E-mail: [email protected] Web site: www.IowaAttorneyGeneral.org Kansas State Offices Deputy Attorney General Consumer Protection Division Office of the Attorney General 120 SW 10th 4th Floor Topeka KS 66612-1597 785-296-3751 Toll free in KS: 1-800-432-2310 TDD/TTY: 785-291-3767 Fax: 785-291-3699 E-mail: [email protected] Web site: www.ink.org/public/ksag County Offices Johnson County District Attorney's Office Consumer Protection Division Johnson County Courthouse 100 North Kansas Ave. Olathe KS 66061 913-715-3003 Fax: 913-715-3040 Jr. Deputy District Attorney Office of the District Attorney Consumer Fraud & Economic Crime Division 535 North Main St., 1st Floor Wichita KS 67203-3747 316-383-7921 Toll free in KS: 1-800-432-2310 Fax: 316-383-4669 E-mail: [email protected] Kentucky State Offices Director Consumer Protection Division Office of the Attorney General 1024 Capital Center Dr. Frankfort KY 40601 502-696-5389 Toll free in KY: 1-888-432-9257 Fax: 502-573-8317 E-mail: [email protected] Web site: www.kyattorneygeneral.com/cp Assistant Attorney General Consumer Protection Division Office of the Attorney General 9001 Shelbyville Road Suite 3 Louisville KY 40222 502-425-4825 Fax: 502-573-8317 Lori Louisiana State Offices Chief Consumer Protection Section Office of the Attorney General 301 Main St. Suite 1250 Baton Rouge LA 70801 Toll free nationwide: 1-800-351-4889 Fax: 225-342-9637 Web site: www.ag.state.la.us County Offices Consumer Protection Section Jefferson Parish District Attorney 200 Derbigny St. 5th Floor Courthouse Annex Gretna LA 70053 504-368-1020 Fax: 504-368-4562 Maine State Offices Director Office of Consumer Credit Regulation 35 State House Station Augusta ME 04333-0035 207-624-8527 Toll free in ME: 1-800-332-8529 TDD/TTY: 207-624-8563 Fax: 207-582-7699 Web site: www.mainecreditreg.org Division Chief Public Protection Division Office of the Attorney General 6 State House Station Augusta ME 04333-0006 207-626-8800 Maine Attorney General's Consumer Mediation Sevice 6 State House Station Augusta ME 04333 207-626-8849 Web site: www.state.me.us/ag Maryland State Offices Chief Consumer Protection Division Office of the Attorney General 200 Saint Paul Place 16th Floor Baltimore MD 21202-2021 410-528-8662 (consumer complaint hotline) 410-576-6550 (consumer information) 410-528-1840 (health advocacy unit) TDD: 410-576-6372 (Maryland only) Fax: 410-576-7040 E-mail: [email protected] Web site: www.oag.state.md.us/consumer Manager Business Licensing & Consumer Service Motor Vehicle Administration 6601 Ritchie Highway, NE Glen Burnie MD 21062 410-768-7248 Fax: 410-768-7602 Regional Offices Administrator Maryland Attorney Generals' Office Consumer Protection Division 138 East Antietam St, Ste 210 Hagerstown MD 21740-5684 301-791-4780 410-576-6372 Fax: 301-791-7178 Consumer Affairs Specialist Eastern Shore Branch Office Consumer Protection Division Office of the Attorney General 201 Baptist St. Suite 30 Salisbury MD 21801-4976 410-543-6620 Fax: 410-543-6642 Web site: www.oag.state.md.us County Offices Administrator Howard County Office of Consumer Affairs 6751 Columbia Gateway Dr. Columbia MD 21046 410-313-6420 Fax: 410-313-6453 E-mail: [email protected]*o.md.us Division Chief Montgomery County Division of Consumer Affairs 100 Maryland Ave. Suite 330 Rockville MD 20850 240-777-3636 TDD: 240-777-3679 Fax: 240-777-3768 Web site: www.co.mo.md.us/hca Massachusetts State Offices Director Executive Office of Consumer Affairs and Business Regulation 10 Park Plaza room 5170 Boston MA 02116 617-973-8700 general info 617-973-8787 consumer hotline in MA 1-888-283-3757 TDD/TTY: 617-973-8790 Fax: 617-973-8798 E-mail: [email protected] Web site: www.state.ma.us/consumer Attorney General Consumer Protection and Antitrust Division Office of the Attorney General 200 Portland St. Boston MA 02114 617-727-8400 The Consumer Hotline - information and referral to local county and city government consumer offices (listed below) that work in conjunction with the Department of the Attorney General Fax: 617-727-3265 Web site: www.ago.state.ma.us Consumer Protection and Antitrust Division Office of the Attorney General - Springfield 436 Dwight St. Springfield MA 01103 413-784-1240 Fax: 413-784-1244 County Offices Mayor's Office of Consumer Affairs and Licensing Boston City Hall Room 817 Boston MA 02201 617-635-3834 617-635-4165 Fax: 617-635-4174 Web site: www.cityofboston.gov/consumeraffairs Cambridge Consumers' Council 831 Massachusetts Ave Cambridge MA 02139 617-349-6150 Fax: 617-349-6148 Web site: www.ci.cambridge.ma.us/~Consumer Fall River Consumer Program One Government Center Fall River MA 02722 508-324-2672 Fax: 508-324-2626 Consumer Protection Division North Western District Attorney's Office 238 Main Street Greenfield MA 01301 413-774-5102 Fax: 413-773-3278 Consumer Protection Program Haverhill Community Action, Inc. 25 Locust St. Haverhill MA 01830 978-373-1971 Fax: 978-373-8966 Consumer Assistance Council, Inc. 149 Main St. Hyannis MA 02601 508-771-0700 Toll free: 1-800-867-0701 Fax: 508-771-3011 Web site: www.consumercouncil.com Consumer Protection Program Greater Lawrence Community Action Council, Inc. Consumer Protection Program 350 Essex St. Lawrence MA 08140 978-681-4990 Fax: 978-681-4949 Web site: www.glcac.org/consumer.htm Middlesex Community College Law Center Local Consumer Program 33 Kearney Square Room 117 Lowell MA 01852 978-656-3342 Fax: 978-656-3339 E-mail: [email protected] Medford Consumer Advisory Commission 90 Main St. Medford MA 02155 781-393-2460 Fax: 781-393-2342 Consumer Assistance Office - Metro West, Inc. 209 West Central St. Natick MA 01760 508-651-8812 Fax: Fax: 508-647-0661 Newton-Brookline Consumer Office Newton City Hall 1000 Commonwealth Ave. Newton MA 02465 617-552-7205 Fax: 617-552-7027 Director Mass PIRG Consumer Action Center 182 Green St. North Weymouth MA 02191 781-335-0280 Fax: 781-340-3991 E-mail: [email protected] Berkshire County Consumer Advocates, Inc. 150 North St. Pittsfield MA 01201 413-443-9128 Toll free: 1-800-540-9128 Fax: 413-496-9225 Consumer Aid Program South Shore Community Action Council, Inc. 265 South Meadow Road Plymouth MA 02360 508-747-7575 x226 Fax: 508-746-5140 E-mail: [email protected] Norfolk District Attorney's Office 10 Granite St. Quincy MA 02169 617-984-5600 ext. 118 Fax: 617-769-6101 Revere Consumer Affairs Office City Hall 281 Broadway Revere MA 02151 781-286-8114 Fax: 781-284-6999 Mayor's Office of Consumer Information City of Springfield 1243 Main St. Springfield MA 01103 413-787-6437 Director Consumer Council of Worcester County 484 Main St. 2nd Floor Worcester MA 01608-1690 508-754-1176 Fax: 508-754-0203 E-mail: [email protected] Michigan State Offices Director Bureau of Automotive Regulation Michigan Department of State Lansing MI 48918-1200 517-373-4777 Toll free in MI: 1-800-292-4204 Fax: 517-373-0964 Assistant in Charge Consumer Protection Division Office of Attorney General PO Box 30213 Lansing MI 48909 517-373-1140 (complaint information) 517-373-1110 Fax: 517-241-3771 County Offices Chief Investigator Bay County Consumer Protection Unit 1230 Washington - Courthouse Bay City MI 48707-5994 517-895-4139 Fax: 517-895-4167 Director Consumer Protection Department Macomb County Office of the Prosecuting Attorney Macomb County Administration Bldg One South Main Street 3rd FL Mt. Clemens MI 48043 810-469-5600 810-469-5350 Fax: 810-469-5609 City Offices Director City of Detroit Consumer Affairs Department 65 Cadillac Square Suite 1600 Detroit MI 48226 313-224-3508 313-224-6995 (complaints) Fax: 313-224-2796 E-mail: [email protected] Web site: www.ci.detroit.mi.us Minnesota State Offices Manager Consumer Services Division Minnesota Attorney General's Office 1400 NCL Tower 445 Minnesota Street St. Paul MN 55101 612-296-3353 Toll free: 1-800-657-3787 Fax: 612-282-5801 E-mail: [email protected] Web site: www.ag.state.mn.us/consumer County Offices Director, Citizens Info Hotline Hennepin County Citizen Information Hotline Office of Hennepin County Attorney C-2000 County Government Center Minneapolis MN 55487 612-348-4528 TDD/TTY: 612-348-6015 Fax: 612-348-9712 E-mail: [email protected] Web site: www.co.hennepin.mn.us/coatty/hcatty.htm City Offices Director Division of Licenses & Consumer Services Minneapolis Department of Regulatory Services City Hall, Room 1C 350 South 5th Street Minneapolis MN 55415 612-673-2080 TDD/TTY: 612-673-3300/3360 Fax: 612-673-3399 E-mail: [email protected] Web site: www.ci.minneapolis.mn.us Mississippi State Offices Director Consumer Protection Division of the Mississippi Attorney General's Office P.O. Box 22947 Jackson MS 39225-2947 601-359-4230 Toll free in MS: 1-800-281-4418 Fax: 601-359-4231 Web site: www.ago.state.ms.us Director Bureau of Regulatory Services Department of Agriculture and Commerce 121 North Jefferson St. P.O. Box 1609 Jackson MS 39201 601-359-1111 Fax: 601-354-6502 Web site: www.mdac.state.ms.us Missouri State Offices Deputy Chief Counsel Consumer Protection and Trade Offense Division PO Box 899 1530 Rax Court Jefferson City MO 65102 573-751-6887 573-751-3321 Toll free in MO: 1-800-392-8222 TDD/TTY toll free in MO: 1-800-729-8668 Fax: 573-751-7948 E-mail: [email protected] Web site: www.ago.state.mo.us Montana State Offices Chief Legal Counsel Consumer Affairs Unit Department of Administration 1424 Ninth Ave. Box 200501 Helena MT 59620-0501 406-444-4312 (Misc.) 406-444-9405 (Telemarketing) 406-444-1588 (Automotive) Fax: 406-444-2903 Nebraska State Offices Assistant Attorney General Department of Justice 2115 State Capitol P.O. Box 98920 Lincoln NE 68509 402-471-2682 Toll free in state: 1-800-727-6432 Fax: 402-471-0006 Web site: www.nol.org/home/ago Nevada State Offices Commissioner Nevada Consumer Affairs Division 1850 East Sahara Suite 101 Las Vegas NV 89104 702-486-7355 Toll free: 1-800-326-5202 TDD: 702-486-7901 Fax: 702-486-7371 E-mail: [email protected] Web site: www.fyiconsumer.org Bureau of Consumer Protection 555 E. Washington Ave, Ste. 3900 Las Vegas NV 89101 702-486-3420 Deputy Chief Investigator Consumer Affairs Division Department of Business and Industry 4600 Kietzke Lane, Building B, Suite 113 Reno NV 89502 775-688-1800 Toll free in NV: 1-800-326-5202 TDD: 775-486-7901 Fax: 702-688-1803 New Hampshire State Offices Consumer Protection and Antitrust Bureau New Hampshire Attorney General's Office 33 Capitol St. Concord NH 03301 603-271-3641 TDD toll free: 1-800-735-2964 Fax: 603-271-2110 Web site: www.state.nh.us/nhdoj/Consumer/cpb.html New Jersey State Offices Department of Law and Public Safety Division of Consumer Affairs PO Box 45025 Newark NJ 07101 973-504-6200 Toll free: 1-800-242-5846 E-mail: [email protected] Web site: www.state.nj.us/lps/ca/home.htm County Offices Director Atlantic County Division of Consumer Affairs 1333 Atlantic Ave. 8th Floor Atlantic City NJ 08401 609-343-2376 609-345-6700 Fax: 609-343-2322 Web site: www.aclink.org/law/mainpages/conshome.htm Director/Superintendent Camden County Office of Consumer Protection/Weights and Measures Jefferson House Lakeland Road Blackwood NJ 08012 609-374-6161 609-374-6001 Toll free in NJ: 800-999-9045 Fax: 609-232-0748 E-mail: [email protected] Web site: www.co.camden.nj.us Director Department of Consumer Affairs & Weight & Measures Cumberland County Department of Consumer Affairs and Weights and Measures 788 East Commerce St. Bridgeton NJ 08302 856-453-2203 Fax: 856-453-2206 E-mail: [email protected] Director/Superintendent Cape May County Consumer Affairs Weights and Measures 4 Moore Road Cape May Court House NJ 08210 609-463-6475 Fax: 609-465-4639 E-mail: [email protected] Senior Investigator Essex County Division of Consumer Action/Consumer Services 50 South Clinton St. Suite 3201 East Orange NJ 07018 973-395-8350 Fax: 973-395-8433 Office of Consumer Affairs County of Hunterdon PO Box 2900 Flemington NJ 08822 908-806-5174 Fax: 908-806-2057 E-mail: [email protected] Director Monmouth County Department of Consumer Affairs 50 East Main St. P.O. Box 1255 Freehold NJ 07728-1255 732-431-7900 Fax: 732-845-2037 Director Hudson County Division of Consumer Affairs 595 Newark Ave. Jersey City NJ 07306 201-795-6295 201-795-6163 Fax: 201-795-6462 Director/Superintendent Burlington County Office of Consumer Affairs/Weights and Measures 49 Rancocas Road P.O. Box 6000 Mount Holly NJ 08060 609-265-5098 Weights and Measures 609-265-5054 Consumer Affairs Fax: 609-265-5065 Director Division of Consumer Affairs Somerset County PO Box 3000 Somerville NJ 08876-1262 908-231-7000, ext. 7400 Fax: 908-429-0670 E-mail: [email protected] Web site: www.co.somerset.nj.us Director Ocean County Department of Consumer Affairs/Weights and Measures 1027 Hooper Ave. PO Box 2191 Toms River NJ 08754-2191 732-929-2105 Toll free in NJ: 1-800-722-0291 ex. 2105 Fax: 732-506-5330 Division Chief Mercer County Consumer Affairs 640 South Broad St Rm 404 P.O. Box 8068 Trenton NJ 08650-0068 609-989-6671 Fax: 609-989-6670 Superintendent County of Passaic Dept of Law and Public Safety Div of Weights and Measures - CS 1310 Route 23 North Wayne NJ 07470 973-305-5750 (Wts & Meas) 973-305-5881 (Consumer Prot'n) Fax: 973-628-1796 E-mail: [email protected] Director Union County Division of Consumer Affairs 300 North Ave. East Westfield NJ 07090 908-654-9840 Fax: 908-654-3082 E-mail: [email protected] Web site: www.unioncountynj.org Director Gloucester County Department of Consumer Protection/Weights and Measures 152 North Broad St. PO Box 337 Woodbury NJ 08096 856-853-3349 856-853-3350 TDD: 856-848-6616 Fax: 609-853-6813 E-mail: [email protected] City Offices Director Livingston Consumer Affairs 357 South Livingston Ave. Livingston NJ 07039 973-535-7976 Fax: 973-740-9408 Director Maywood Consumer Affairs Bourough of Maywood 459 Maywood Ave. Maywood NJ 07607 201-845-5749 201-845-5749 Director Middlesex Borough Consumer Affairs 1200 Mountain Ave. Middlesex NJ 08846 732-356-8090, ext. 250 Fax: 732-356-7954 Director Mountainside Consumer Affairs 1455 Coles Ave. Mountainside NJ 07092 908-232-6600 Deputy Mayor Director Consumer Affairs Township of North Bergen Municipal Building 4233 Kennedy Blvd. North Bergen NJ 07047 201-392-2157 (community service) 201-330-7291 (consumer protection) Fax: 201-392-8551 Consumer Affairs Investigator Perth Amboy Consumer Affairs Office of Social Services Fayette and Read St.s Perth Amboy NJ 08861 732-826-4300 Fax: 908-826-6192 Director Plainfield Action Services City Hall Annex 510 Watchung Avenue Plainfield NJ 07060 908-753-3519 Fax: 908-753-3540 Town Attorney Secaucus Department of Consumer Affairs Municipal Government Center 1203 Patterson Plank Road Secaucus NJ 07094 201-330-2008 Director Consumer Affairs Office 1976 Morris Ave. Union NJ 07083 908-851-5458 908-851-8501 Director Wayne Township Consumer Affairs 475 Valley Road Wayne NJ 07470 201-694-1800, ext. 3290 201-694-1800, ext. 3290 Director Weehawken Consumer Affairs 400 Park Ave. Weehawken NJ 07087 201-319-6005 Fax: 201-319-0112 Director Woodbridge Consumer Affairs Woodbridge Township Municipal Building One Main Street Woodbridge NJ 07095 732-602-6058 Fax: 732-602-6016 New Mexico State Offices Director Consumer Protection Division Office of the Attorney General PO Drawer 1508 407 Galisteo Santa Fe NM 87504-1508 505-827-6060 Toll free in NM: 1-800-678-1508 Fax: 505-827-6685 Web site: www.ago.state.nm.us New York State Offices Bureau Chief Bureau of Consumer Frauds and Protection Office of the Attorney General State Capitol Albany NY 12224 518-474-5481 Toll free in NY: 1-800-771-7755 (hotline) Fax: 518-474-3618 Web site: www.oag.state.ny.us Chairwoman and Executive Director New York State Consumer Protection Board 5 Empire State Plaza Suite 2101 Albany NY 12223-1556 518-474-3514 518-474-8583 (capitol region) Toll free: 1-800-697-1220 Fax: 518-474-2474 E-mail: [email protected] Web site: www.consumer.state.ny.us Director Putnam County Department of Consumer Affairs/Weights and Measures 110 Old Route 6 - Bldg 3 Carmel NY 10512 845-225-2039 Fax: 845-225-3403 Deputy Bureau Chief Consumer Frauds and Protection Bureau Office of the Attorney General 120 Broadway 3rd FL New York NY 10271 212-416-8300 Toll free: 1-800-771-7755 Fax: 212-416-6003 Regional Offices Assistant Attorney General Binghamton Regional Office New York State Office of the Attorney General State Office Building -17th Floor 44 Hawley Street Binghamton NY 13901-4433 607-721-8771 Toll free: 1-800-771-7755 Fax: 607-721-8789 E-mail: [email protected] Web site: www.oag.state.ny.us Assistant Attorney General in Charge Brooklyn Regional Office New York State Office of the Attorney General Consumer Fraud Bureau 55 Hanson Place, Room 732 Brooklyn NY 11217 718-722-3949 Fax: 718-722-3951 Assistant Attorney General in Charge Buffalo Regional Office New York State Office of the Attorney General Statler Towers 107 Delaware Avenue, 4th Floor Buffalo NY 14202 716-853-8400 Toll free: 1-800-771-7755 Fax: 716-853-8414 Assistant Attorney General in Charge Suffolk Regional Office Office of the Attorney General 300 Motor Parkway, Suite 205 Hauppauge NY 11788 516-231-2401 Fax: 516-435-4757 Assistant Attorney General in Charge Consumer Fraud and Protection Bureau New York State Office of the Attorney General Harlem Regional Office 163 West 125th St. New York NY 10027-8201 212-961-4475 Fax: 212-961-4003 Assistant Attorney General in Charge Plattsburgh Regional Office Office of Attorney General 70 Clinton St. Plattsburgh NY 12901 518-562-3282 Fax: 518-562-3294 Assistant Attorney General Poughkeepsie Regional Office New York State Office of the Attorney General 235 Main St. Poughkeepsie NY 12601 914-485-3920 Toll free: 1-800-771-7755 TDD/TTY Toll free: 1-800-788-9898 Fax: 914-452-3303 Web site: www.oag.state.ny.us Asst Attorney General in Charge Rochester Regional Office Office of the Attorney General 144 Exchange Blvd., 2nd Floor Rochester NY 14614 716-546-7430 Toll free: 1-800-771-7755 TDD: 716-327-3249 Fax: 716-546-7514 E-mail: [email protected] Web site: www.oag.state.ny.us Assistant Attorney General in Charge Syracuse Regional Office Office of the Attorney General 615 Erie Blvd. West, Suite 102 Syracuse NY 13204-2465 315-448-4848 Fax: 315-448-4851 Asst Attorney General in Charge Utica Regional Office Office of the Attorney General 207 Genesee St., Room 504 Utica NY 13501 315-793-2225 Toll free: 1-800-771-7755 Fax: 315-793-2228 Web site: www.oag.state.ny.us Assistant Attorney General in Charge Office of the Attorney General Watertown Regional Office Dulles State Office Building 317 Washington Street Watertown NY 13601 315-785-2444 Toll free: 1-800-771-7755 Fax: 315-785-2294 Web site: www.oag.state.ny.us Assistant Attorney General in Charge Consumer Fraud and Protection Bureau New York State Office of the Attorney General Westchester Regional Office 101 East Post Road White Plains NY 10601-5008 914-422-8755 Fax: 914-422-8706 County Offices Confidential Secretary Department of Consumer Affairs Albany County Courthouse #40 Albany NY 12207 518-487-5040 Fax: 518-487-5048 E-mail: [email protected] Web site: www.albanycounty.com Assistant District Attorney in Charge Consumer Fraud Bureau Erie County District Attorney's Office Statler Towers 107 Delaware Ave 4th Floor Buffalo NY 14202 716-853-8404 Toll free in NY: 1-800-771-7755 Fax: 716-853-8414 Consumer Affairs Commissioner Orange County Department of Consumer Affairs 99 Main St. Goshen NY 10924 845-291-2400 Fax: 845-291-2385 Director Suffolk County Executive's Office of Consumer Affairs North County Complex, Bldg. 340 Veterans Memorial Highway Hauppauge NY 11788 516-853-4600 Fax: 516-853-4825 Consumer Affairs Director Ulster County District Attorney's Consumer Fraud Bureau 20 Lucas Ave. Kingston NY 12401 845-340-3260 Assistant Attorney General in Charge Nassau County Office of Consumer Affairs 160 Old Country Road Mineola NY 11501 516-571-2600 Director of Consumer Affairs Sullivan County Department of Consumer Affairs Sullivan County Government Center 100 North Street, PO Box 5012 Monticello NY 12701-5012 845-794-3000 Fax: 845-794-0230 Director Rockland County Office of Consumer Protection 50 Sanatorium Road Building P Pomona NY 10970 914-364-2681 Fax: 914-364-2694 Director Dutchess County Department of Consumer Affairs 94-A Peach Road Poughkeepsie NY 12601 914-486-2949 Fax: 845-486-2947 Director Schenectady County Consumer Affairs 64 Kellar Ave. Schenectady NY 12307 518-356-6795 518-356-7473 Fax: 518-357-0319 Chief Frauds Bureau Westchester County District Attorney's Office 111 Grove St. White Plains NY 10601 914-285-3414 Fax: 914-285-3594 Chief, Economic Crimes Bureau Westchester County District Attorney's Office 111 Martin Luther King Jr. Boulevard County Courthouse White Plains NY 10601 914-285-3303 Fax: 914-285-3594 Director Westchester County Department of Consumer Protection 112 East Post Road 4th Floor White Plains NY 10601 914-285-2162 Fax: 914-285-3115 E-mail: [email protected] City Offices Director Queens Neighborhood Office New York City Department of Consumer Affairs 120-55 Queens Blvd. Room 301 Kew Gardens NY 11424 718-286-2990 Fax: 718-286-2997 Commissioner Mt. Vernon Office of Consumer Protection City Hall 11th Floor Mount Vernon NY 10550 914-665-2433 Fax: 914-665-2496 Commissioner New York City Department of Consumer Affairs 42 Broadway New York NY 10004 212-487-4444 212-487-4481 (Spanish) 212-487-4488 (Chinese) TDD: 212-487-4465 Fax: 212-487-4197 Web site: www.ci.nyc.ny.us/html/dca/home.html Town of Colonial Consumer Protection Memorial Town Hall Newtonville NY 12128 518-783-2790 Schenectady Bureau of Consumer Protection City Hall, Room 204 Jay Street Schenectady NY 12305 518-382-5061 Fax: 518-382-5074 Executive Director New Justice Conflict Resolution Services, Inc. 1153 West Fayette St., Suite 301 Syracuse NY 13204 315-471-4676 Fax: 315-475-0769 Director Office of Consumer Protection City of Yonkers 87 Nepperhan Ave. Yonkers NY 10701 914-377-6808 Fax: 914-377-6811 North Carolina State Offices Senior Deputy Attorney General Consumer Protection Division Office of the Attorney General PO Box 629 Raleigh NC 27602 919-716-6000 Fax: 919-716-6050 Web site: www.jus.state.nc.us/cpframe.htm North Dakota State Offices Director Consumer Protection and Antitrust Division Office of the Attorney General 600 East Boulevard Ave. Department 125 Bismarck ND 58505-0040 701-328-3404 Toll free in ND: 1-800-472-2600 TTY 800-366-6888 Fax: 701-328-3535 E-mail: [email protected] Web site: http://www.ag.state.nd.us/ndag/cpat/cpat.html Attorney General Office of the Attorney General 600 East Boulevard Ave. Department 125 Bismarck ND 58505-0040 701-328-2210 TTY 800-366-6888 Fax: 701-328-2226 E-mail: [email protected] Web site: www.ag.state.nd.us Ohio State Offices Ohio Consumers' Counsel 77 South High St. 15th Floor Columbus OH 43266-0550 614-466-8574 (outside OH) Toll free in OH: 1-877-PICK-OCC (1-877-742-5622) E-mail: [email protected] Web site: www.state.oh.us/cons/ Consumer Protection Section Ohio Attorney General's Office 30 East Broad St. 25th Floor Columbus OH 43215-3428 614-466-8831 Toll free in OH: 1-800-282-0515 TDD: 614-466-1393 Fax: 614-728-7583 E-mail: [email protected] Web site: www.ag.state.oh.us County Offices Prosecuting Attorney Summit County Office of Prosecuting Attorney 53 University Ave. Akron OH 44308-1680 330-643-2800 TDD/TTY: 330-643-8277 (criminal) Fax: 330-643-2137 (civil) Director Economic Crime Franklin County Office of Prosecuting Attorney 369 South High Street Columbus OH 43215 614-462-3555 Fax: 614-462-6103 Prosecuting Attorney Portage County Office of Prosecuting Attorney 466 South Chestnut St. Ravenna OH 44266-3000 330-296-4593 Fax: 330-297-3856 City Offices Department of Community Development Cincinnati Office of Consumer Services City Hall Room 126 801 Plum Street Cincinnati OH 45202 513-352-6146 Fax: 513-352-5241 Oklahoma State Offices Administrator Department of Consumer Credit 4545 North Lincoln Blvd., #104 Oklahoma City OK 73105 405-521-3653 Fax: 405-521-6740 Oklahoma Attorney General Consumer Protection Unit 4545 N. Lincoln Ave. Suite 260 Oklahoma City OK 73105 405-521-2029 Fax: 405-528-1867 Web site: www.oag.state.ok.us Oregon State Offices Attorney in Charge Financial Fraud/ Consumer Protection Section Department of Justice 1162 Court St., NE Salem OR 97310 503-378-4732 503-378-4320 (hotline Salem only) 503-229-5576 (hotline Portland only) Toll free in OR: 1-877-877-9392 TDD/TTY: 503-378-5939 Fax: 503-378-5017 Web site: www.doj.state.or.us Pennsylvania State Offices Director Bureau of Consumer Protection Office of Attorney General 14th Floor, Strawberry Square Harrisburg PA 17120 717-787-9707 Toll free in PA: 1-800-441-2555 Fax: 717-787-1190 Web site: www.attorneygeneral.gov Senior Deputy Attorney General Health Care Unit Bureau of Consumer Protection Office of the Attorney General 14th Floor Strawberry Square Harrisburg PA 17120 717-705-6938 Toll free in PA: 1-877-888-4877 Fax: 717-787-1190 Consumer Advocate Office of the Consumer Advocate Office of the Attorney General Forum Place, 5th Floor Harrisburg PA 17101-1921 717-783-5048 (utilities only) Toll free in PA: 1-800-684-6560 Fax: 717-783-7152 E-mail: [email protected] Web site: www.oca.state.pa.us Regional Offices Deputy Attorney General Bureau of Consumer Protection Allentown Regional Office Office of Attorney General 810 Hamilton St. Fourth Floor Allentown PA 18101 610-821-6690 Fax: 610-821-6529 Senior Deputy Attorney General Bureau of Consumer Protection Ebensburg Regional Office Office of the Attorney General 171 Lovell Ave. Suite 202 Ebensburg PA 15931 814-471-1831 Fax: 814-471-1840 Deputy Attorney General Bureau of Consumer Protection Erie Regional Office Office of the Attorney General 1001 State St. Suite 1009 Erie PA 16501 814-871-4371 Fax: 814-871-4848 Deputy Attorney General Bureau of Consumer Protection Harrisburg Regional Office Office of the Attorney General 301 Chestnut St., Suite 105 Harrisburg PA 17101 717-787-7109 Fax: 717-772-3560 Senior Deputy Attorney General Bureau of Consumer Protection Philadelphia Regional Office Office of the Attorney General 21 South 12th St. Second Floor Philadelphia PA 19107 215-560-2414 Fax: 215-560-2494 Deputy Attorney General Bureau of Consumer Protection Pittsburgh Regional office Office of Attorney General 564 Forbes Ave. 6th Floor Manor Building Pittsburgh PA 15219 412-565-5135 Fax: 412-565-5475 Senior Deputy Attorney General Bureau of Consumer Protection Scranton Regional Office Office of Attorney General 214 Samter Building 101 Penn Avenue Scranton PA 18503 570-963-4913 Fax: 570-963-3418 County Offices Director Beaver County Alliance for Consumer Protection 699 Fifth St. Beaver PA 15009-1997 724-728-7267 Fax: 724-728-6762 Director/Chief Sealer Bucks County Consumer Protection, Weights and Measures 50 North Main St. Doylestown PA 18901 215-348-7442 Fax: 215-348-4570 Director Delaware County Consumer Affairs 201 West Front St. Delaware County Courthouse Media PA 19063 610-891-4865 Fax: 610-566-3947 Montgomery County Consumer Affairs Montgomery County Human Services Center 1430 DeKalb St. Norristown PA 19404-0311 610-278-3565 Fax: 610-278-5228 Chief Economic Crime Unit Philadelphia District Attorney's Office 1421 Arch St. Philadelphia PA 19102 215-686-8750 Fax: 215-686-8765 Director Chester Consumer Affairs 601 Westtown Road, Suite 295 West Chester PA 19382-4991 610-344-6150 Puerto Rico Puerto Rico Offices Secretary Department of Justice PO Box 902192 San Juan PR 00902 787-721-2900 Fax: 787-725-2475 Department of Consumer Affairs Minillas Station P.O. Box 41059 Santurce PR 00940-1059 787-721-0940 Fax: 787-726-6570 E-mail: [email protected] Rhode Island State Offices Director Consumer Unit Consumer Protection Unit Department of Attorney General 150 South Main St. Providence RI 02903 401-274-4400 Senior Line: 1-888-621-1112 TDD: 401-453-0410 Fax: 401-222-5110 Consumer Credit Couseling Services 535 Centerville Road Suite 103 Warwick RI 02886 Toll free: 1-800-208-2227 Fax: 401-732-0250 Web site: www.creditcounseling.org South Carolina State Offices Senior Assistant Attorney General Office of the Attorney General PO Box 11549 Columbia SC 29211 803-734-3970 Fax: 803-734-4323 Web site: www.scattorneygeneral.org Administrator/Consumer Avocate SC Department of Consumer Affairs 2801 Devine St. PO Box 5757 Columbia SC 29205-5757 803-734-4200 Toll free in SC: 1-800-922-1594 Fax: 803-734-4286 E-mail: [email protected] Web site: www.state.sc.us/consumer Office of Executive Policy and Program 1205 Pendleton St. Room 308 Columbia SC 29201 803-734-0457 Toll free in SC only: 1-866-300-9333 Fax: 803-734-0799 Web site: www.myscgov.com South Dakota State Offices Director of Consumer Affairs Office of the Attorney General 500 East Capitol State Capitol Building Pierre SD 57501-5070 605-773-4400 Toll free in SD: 1-800-300-1986 TDD: 605-773-6585 Fax: 605-773-7163 Tennessee State Offices Director Division of Consumer Affairs Division of Consumer Affairs 5th Floor 500 James Robertson Parkway Nashville TN 37243-0600 615-741-4737 Toll free in TN: 1-800-342-6175 Fax: 615-532-4994 Web site: www.state.tn.us/consumer Deputy Attorney General Division of Consumer Protection Consumer Advocate and Protection Tennessee Attorney General's Office PO Box 20207 Nashville TN 37243-0491 615-741-1671 Fax: 615-532-2910 Texas State Offices Assistant Attorney General Consumer Protection/ Austin Regional Office PO Box 12548 Austin TX 78711-2548 512-463-2185 Fax: 512-463-8301 Web site: www.oag.state.tx.us Assistant Attorney General and Chief Consumer Protection Division Office of Attorney General PO Box 12548 Austin TX 78711-2548 512-463-2070 Fax: 512-463-8301 Public Counsel Office of Public Insurance Counsel 333 Guadalupe Suite 3-120 Austin TX 78701 512-322-4143 Fax: 512-322-4148 E-mail: [email protected] Web site: www.opic.state.tx.us Assistant Attorney General Consumer Protection/Houston Regional Office Office of the Attorney General 808 Travis, Suite 812 Houston TX 77002 713-223-5886, ext. 118 Fax: 713-223-5821 E-mail: [email protected] Regional Offices Assistant Attorney General Consumer Protection Division/Dallas Regional Office Office of the Attorney General 1600 Pacific Ave., Suite 1700 Dallas TX 75201-3513 214-969-5310 Fax: 214-969-7615 Assistant Attorney General Consumer Protection/El Paso Regional Office Office of the Attorney General 401 East Franklin St Suite 530 El Paso TX 79901 915-834-5800 E-mail: [email protected] Assistant Attorney General Consumer Protection/Lubbock Regional Office Office of the Attorney General 916 Main St., Suite 806 Lubbock TX 79401-3410 806-747-5238 Fax: 806-747-6307 E-mail: [email protected] Web site: www.oag.state.tx.us Assistant Attorney General Consumer Protection/McAllen Regional Office Office of the Attorney General 3201 North McColl Road, Suite B McAllen TX 78501 956-682-4547 Fax: 956-682-1957 Web site: www.oag.state.tx.us Assistant Attorney General Consumer Protection/San Antonio Regional Office Office of the Attorney General 115 East Travis St., Suite 925 San Antonio TX 78205-1615 210-224-1007 Fax: 210-225-1075 County Offices Director Department of Environmental and Health Services City Hall 1500 Marilla, Room 7A-North Dallas TX 75201 214-670-5216 Fax: 214-670-3863 E-mail: [email protected] Director City of Dallas Economic Development Department City Hall 500 Marilla, Room 5C-South Dallas TX 75201 214-670-1685 Fax: 214-670-0158 E-mail: [email protected] Chief Harris County Consumer Fraud Division Harris County District Attorney's Office 1201 Franklin Suite 600 Houston TX 77002-1901 713-755-5836 713-755-5840 Fax: 713-755-5262 Utah State Offices Director Division of Consumer Protection Department of Commerce 160 East 300 South Box 146704 Salt Lake City UT 84114-6704 801-530-6601 Fax: 801-530-6001 E-mail: [email protected] Web site: www.commerce.state.ut.us Vermont State Offices Consumer Assistance Program For Consumer Complaints & Questions 104 Morrill Hall UVM Burlington VT 05405 802-656-3183 (within Chittenden County or out of state) Toll free in VT: 1-800-549-2424 Web site: www.state.vt.us/atg Chief Public Protection Division Office of the Attorney General 109 State St. Montpelier VT 05609-1001 802-828-5507 Web site: www.state.vt.us/atg Supervisor Consumer Assurance Section Food and Market Department of Agriculture 116 State St. Montpelier VT 05602 802-828-3456 Fax: 802-828-2361 Virgin Islands Virgin Islands Offices Department of Licensing and Consumer Affairs Golden Rock Shopping Center Christiansted St. Croix VI 00820 340-773-2226 Fax: 340-778-8250 State Offices Commissioner Department of Licensing and Consumer Affairs Property and Procurement Bldg No. 1 Sub Base, Room 205 St. Thomas VI 00802 340-774-3130 Fax: 340-776-0675 Virginia State Offices Senior Assistant Attorney General and Chief Office of the Attorney General Antitrust and Consumer Litigation Section 900 East Main St. Richmond VA 23219 804-786-2116 Toll free: 1-800-451-1525 Fax: 804-786-0122 E-mail: [email protected] Web site: www.oag.state.va.us Program Manager Office of Consumer Affairs Department of Agriculture and Consumer Services Washington Building, Suite 100 P.O. Box 1163 Richmond VA 23219 804-786-2042 Toll free in VA: 1-800-552-9963 TDD: 800-828-1120 Fax: 804-371-7479 Web site: www.vdacs.state.va.us County Offices Acting Team Leader Office of Citizen and Consumer Affairs #1 Court House Plaza, Suite 310 2100 Clarendon Blvd. Arlington VA 22201 703-228-3260 Fax: 703-228-3295 E-mail: [email protected] Web site: www.co.arlington.va.us Director Fairfax County Department of Telecommunications and Consumer Services 12000 Government Center Parkway, Suite 433 Fairfax VA 22035 703-222-8435 Fax: 703-322-9542 City Offices Consumer Affairs & Cable Television Administrator City of Alexandria City Hall P.O. Box 178 Alexandria VA 22313 703-617-4350 TDD: 703-617-5056 Fax: 703-617-6426 E-mail: [email protected] Web site: ci.alexandria.va.us Director Consumer Affairs Division Office of the Commonwealth's Attorney 2425 Nimmo Pkwy Virginia Beach VA 23456-9060 757-426-5836 Fax: 757-427-8779 Web site: www.vbgov.com/dept/oca/ Washington State Offices Consumer Resource Center Office of the Attorney General 103 East Holly St., Suite 308 Bellingham WA 98225-4728 360-738-6185 Consumer Resource Center Office of the Attorney General 500 N. Morain St., Suite 1250 Kennewick WA 99336-2607 509-734-2967 Consumer Resource Center Office of the Attorney General 905 Plum St. Bldg 3 PO Box 40118 Olympia WA 98504-0118 360-753-6210 Director of Consumer Services Consumer Resource Center Office of the Attorney General 900 Fourth Ave., Suite 2000 Seattle WA 98164-1012 206-464-6684 Toll free in WA: 1-800-551-4636 (Consumer Resource Centers) Toll free TDD in WA: 1-800-276-9883 Fax: 206-464-6451 Web site: www.wa.gov/ago Consumer Resource Center Office of the Attorney General 1116 West Riverside Ave. Spokane WA 99201-1194 509-456-3123 Program Manager Consumer Resource Center Office of the Attorney General Consumer Protection Division 1019 Pacific Ave., 3rd Floor Tacoma WA 98402-4411 253-593-2904 Toll free: 1-800-551-4636 Toll free:1-800-276-9883 in state only Fax: 253-593-2449 E-mail: [email protected] Web site: www.wa.gov/ago Consumer Resource Center Office of the Attorney General 1220 Main St., Suite 510 Vancouver WA 98660 360-759-2150 City Offices Chief Deputy Prosecuting Attorney Fraud Division 900 4th Ave., #1002 Seattle WA 98164 206-296-9010 Fax: 206-296-9009 E-mail: [email protected] Web site: www.metrokc.gov/proatty/ Consumer Affairs Supervisor Revenue and Consumer Affairs Seattle Department of Finance 805 South Dearborn St. Seattle WA 98134 206-386-1298 Fax: 206-386-1129 E-mail: [email protected] Web site: www.pan.ci.seattle.wa.us/esd/consumer Consumer Affairs Inspector Revenue and Consumer Affairs Section Executive Services Department Division of Finance 600 4th Ave., #103 Seattle WA 98104-1891 206-233-7837 Fax: 206-684-5170 E-mail: [email protected] West Virginia State Offices Deputy Attorney General Consumer Protection Division Office of the Attorney General 812 Quarrier St., 6th Floor P.O. Box 1789 Charleston WV 25326-1789 304-558-8986 Toll free in WV: 1-800-368-8808 Fax: 304-558-0184 E-mail: [email protected] Web site: www.state.wv.us/wvag Director Division of Weights and Measures Section 570 MacCorkle Ave. St. Albans WV 25177 304-722-0602 Fax: 304-722-0605 E-mail: [email protected] Wisconsin State Offices Regional Supervisor Department of Agriculture Trade & Consumer Protection Division of Trade and Consumer Protection 200 North Jefferson St. Suite 146A Green Bay WI 54301 920-448-5110 Fax: 920-448-5118 Web site: datcp.state.wi.us Acting Administrator Department of Agriculture, Trade and Consumer Protection Division of Trade and Consumer Protection 2811 Agriculture Dr. PO Box 8911 Madison WI 53708 608-224-4953 Toll free in WI: 1-800-422-7128 TTD/TTY: 1-608-224-5058 Fax: 608-224-4939 E-mail: [email protected] Web site: www.datcp.state.wi.us County Offices Assistant District Attorney Consumer Fraud Unit Milwaukee County District Attorney's Office 821 West State St., Room 405 Milwaukee WI 53233-2485 414-278-4585 Fax: 414-223-1955 Consumer Fraud Investigator Racine County Sheriff's Department 717 Wisconsin Ave. Racine WI 53403 262-636-3126 Fax: 626-637-5279 Wyoming State Offices Assistant Attorney General Office of the Attorney General Consumer Protection Unit 123 State Capitol Building Cheyenne WY 82002 307-777-7874 Toll free in WY only: 1-800-438-5799 Fax: 307-777-7956 E-mail: [email protected] Web site: attorneygeneral.state.wy.us/ Jimmy - IRVINE, California U.S.A. Update Submitted by the original author Submitted: 9/18/2004 8:11:45 PM Modified: 9/18/2004 10:22:39 PM One Owner of 4 Wheel Parts appears to have a FELONY CRIMINAL RECORD National Criminal Report JURISDICTION: CALIFORNIA COURT INDEX OFFENDER NAME: ADLER, MARCUS GEORGE CASE NUMBER: 97C012411 INCIDENT: OFFENSE DESCRIPTION: CRIMINAL(FELONY/MISDEMEANOR) STATUTE: CASE FILING DATE: 12/03/1997 OFFENSE SEVERITY: COURT: DISPOSITION: DISPOSITION DATE: --------------------------------------- JURISDICTION: CALIFORNIA COURT INDEX OFFENDER NAME: ADLER, MARCUS GEORGE CASE NUMBER: CR42868 INCIDENT: OFFENSE DESCRIPTION: FELONY STATUTE: CASE FILING DATE: 10/10/1997 OFFENSE SEVERITY: COURT: DISPOSITION: DISPOSITION DATE: 02/03/1998 ------------------------------------------ JURISDICTION: CALIFORNIA COURT INDEX OFFENDER NAME: ADLER, GEORGE LEO JR CASE NUMBER: B95004119-4 INCIDENT: OFFENSE DESCRIPTION: VC27803(B) VC40508A VC405095 STATUTE: CASE FILING DATE: 07/14/1995 OFFENSE SEVERITY: COURT: COALINGA MUNICIPAL DISPOSITION: DISPOSITION DATE: ------------------------------------------- Comprehensive Criminal Report
Jimmy
Irvine,California,
U.S.A.
ADDITIONAL LINK REGARDING THE SAME TOPIC
#4REBUTTAL Individual responds
Thu, September 23, 2004
ADDITIONAL LINK REGARDING THE SAME TOPIC For #1 Detailed Report & Photos visit http://www.ripoffreport.com/reports/ripoff104095.htm
Jimmy
IRVINE,California,
U.S.A.
NATIONAL CRIMINAL REPORT ON 4 WHEEL PARTS OWNER
#5Author of original report
Sat, September 18, 2004
Jimmy
IRVINE,California,
U.S.A.
FILE A COMPLAINT WITH THE D.A.'S CONSUMER PROTECTION DIVISION
#6Author of original report
Fri, September 17, 2004
