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  • Report:  #346830

Complaint Review: 50dollarlogo.com - Internet

Reported By:
- Sudbury, Vermont,
Submitted:
Updated:

50dollarlogo.com
www.50dollarlogo.com Internet, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I ordered their service. They took my money. They don't answer my emails. They won't give me back my money and only say they have no record of my order.

My bank records prove that they took my $.They won't give me a phone number to resolve the issue.

Steve

Sudbury, Vermont

U.S.A.


1 Updates & Rebuttals

50dollarlogo

Washington,
District of Columbia,
U.S.A.
50dollarlogo has very high success rate and serviced 1000s of logos

#2UPDATE Employee

Fri, July 04, 2008

Dear Readers, 50dollarlogo has serviced many small businesses with a great-custom made logo at only $50. We are the most affordable logo design service world-wide and have great quality to match. In fact, here we are disappointed, as because the delay in servicing the logos to the above client has caused him to react unnecessarily. It is not necessary for a company to have a phone number. Our full legal team are looking into this matter to have an unjustified claim removed for the benefit of all potential small business logo seekers. Business owners should feel 100% confident with us. We have full online support staff to keep costs low and our terms fully state that the delivery times are a "best estimate". No design firm can guarantee exact time of delivery. We process high quality designs and these are never rushed to harm quality. We apologise to Steve that we could not complete our service as a refund request was made by him. We have fully provided refund to Steve, in this case, and wish him every business success. We are open to him in the future. We can even provide sample logos we have done to any concerned person directly to their email address. The person can desire the type of logo and we will find one in our database to match. We have full 100% money back guarantee, and if someone is not happy anywhere they can ask for their money back. For any more information, one can speak with a live chat assistant online. For logos we have designed, one can see our portfolio. For further information please email [email protected]. IMPORTANT MESSAGE: FACT remains; close to 100% of our clients have obtained the exact logo they were looking for from our designers. A 100% rate is impossible in the design industry where a designer needs to interpret what a client has in his or her mind of the logo they require. Thank you for reading. P.S. As we are very price competitive in our industry our legal team is currently looking into matters of unfair feedback left elsewhere, potentially from competitors who maybe trying to undermine us.

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