I was referred to 713 Motoring in November of 2013 by several people in the city of Houston. Its seems that everyone was enamored by their popularity, in addition to, the automotive before and after visuals posted on various social media. I connected with Jamathan Tillman AKA Jaytee713_ via email using the JT713 gmail account posted on his Twitter and Instagram. I was quoted a price and given a specific turnaround time for completion of Rear door modifications on a Denali SUV.
On November 19th,2013, the Denali arrived to 5922 Richmond Avenue which is the showroom and warehouse location of 713 Motoring. The vehicle was removed from the location on January 20, 2014, after being contacted by Matthew Favard who identified himself as the owner of 713 Motoring. He advised that he would start the process of putting a lien on the vehicle. I assured him that full payment for parts, labor services, and even shipping cost for the vehicle to be returned to NJ had been given to his employee Jamathan Tillman on several occasions either in person or through wire transfer.That same day I scanned receipts from the Western Union Wires, as well as, discussed the times where cash was paid at the Richmond auto showroom and that I could identify the whereabouts of the locked safe his employee said that he would store the funds.
Prior to the car being removed from the 713 Motoring Richmond location, Jamathan Tillman was given a balance payment of $1300 in cash on December 21st for the added service of having suede interior installed in the SUV. During the visit, the vehicle was inspected and no progress was evident beyond the removal of the rear doors. Tillman assured us we were waiting for parts and even showed us from the UPS home page the tracking status of the suede interior that was due to arrive before Christmas. No parts were ever ordered.
To date, no work has been done to the SUV and to date Jamathan Tillman has been paid a sum of $7425 for which he tried to dispute. He also has a DBA under the name of Performance Audio with which he said he handled this transaction under, but could not produce any records to validate that claim.
After explaining the ordeal in detail, emailing receipts, in addition to, being a witness to a verbal exchange between myself and J. Tillman, Matthew Favard advised that he would allow the vehicle to be towed from his warehouse, if some form of contract was signed that would not hold himself or 713 Motoring liable for the fradulent dealings of their employee and the business transactions that occured at their showroom. On January 20th, I composed two documents at their location. The counter agreement for 713 Motoring was composed on their invoice letter head advising that they would not be held liable IF AND ONLY IF they continued to cooperate in the attempt to collect a debt from their employee. The other counter agreement stated that Jamathan Tillman took payments in the sum of $7425 under false pretense and that he failed to render services or deliver parts for the work order with 713 Motoring for the custom modifications requested. During this time, J Tillman advised that he would pay $4000 on Friday January 24, 2014.
Today is January 24, 2014 and the time is 6:55PM CST. After several attempts to reach Matthew Favard and Jamathan Tillman, there has been no response from either party. We have no choice but to pursue this matter in civil court.
713 Motoring as a company cannot be trusted for any auto modification services. From further research, it seems every employee has a relative 713 Motoring DBA (give or take a few words), and you honestly don't know who you are paying simply by the way they handle their business transactions. I suppose false popularity pays as long as you can take a picture with a celebrity in front of your storefront. Hood Business ain't Good Business.
RF214
Arlington,#2Author of original report
Thu, February 27, 2014
Following the towing of the vehicle from 713 Motoring, several attempts were made to resolve the matter out of court. Matthew Favard even went so far as to contact the owner of the vehicle and adivse that he would make payment arrangementS with the new shop that was greenlit to do the custom work on the Denali. The owner of the vehicle gave Favard two weeks to make good on his commitment, to no avail, no payments were made. The effort was a stall tactic to see if we would give up or just go away. Matt only suggested that he would pay for the new custom work, if we amended the detailed complaint we listed on Google+ and RipoffReport.com, which we reluctantly did.
Furthermore, 713 Motoring outsources 80% of their custom work to neighboring auto shops around the Houston Metro area. You will be advised that your vehicle is being stored in a larger warehouse while the work is being completed. That isn't the case. You will be better off simply taking your vehicle to a smaller, local shop since it will end up their anyway. Don't let citywide nods and celebrity pics fool you. They are not doing the work, but they are upcharging the labor of others.
All in all, no one should have to experience a surmounting loss of money and time such as we've experienced with 713 Motoring.
RF214
Arlington,#3Author of original report
Tue, February 04, 2014
02/04/14
Name Correction: Jamathan Truitt is another alias for Jamathan Tillman whose now made his Instagram private and is in the process of being prosecuted on embezzlement charges. Truitt has been unresponsive in emails, texts, and phone calls. He is at the core of this ordeal and will be served with papers soon for the money he stole.
Matthew Favard is making things right at 713 and has attempted to be responsive in this ordeal. To date, he has argreed to take on the the cost of the customizaiton work, even though his company will not be making the modifications. While this ordeal has been an extreme headache, Favard has been cooperative in trying to help us find a resolution to the non-service and mishandled payment.
We have contacted RipOffReport.com to have this complaint removed and are currently awaiting a response. While this update cannot serve as a retraction, one of the owners at 713 is working to get this matter taken care of.