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  • Report:  #603868

Complaint Review: 800newlook - Farmington Hills Michigan

Reported By:
David - Hazel Park, Michigan, U.S.A.
Submitted:
Updated:

800newlook
24780 Crestwood Ct. Farmington Hills, 48335 Michigan, United States of America
Phone:
800newlook
Web:
800newlook.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Satisfaction guardanteed!  My foot. I'm still clening up after these guys. Nails and  pieces of shingle are everywhere in my lawn and flower beds. A 5 year old boy walking down the alley with his father stepped on a nail which had a piece of shingle attached, I live on an alley. CLEANUP, RIGHT. Also these guys apparently can only count to five, I was told they use six nails on every shingle. Straight lines and trim are in the eyes of the beholder. What are these clear pieces of paper? sticking outfrom under these shingles.  Correct me if i'm wrong, but arn't the heads of nails supposed to be under the shingles? Need I go on, I did not do my homework on this company, failed to do a background check. Live and learn, dont make the mistake i did.



7 Updates & Rebuttals

David

Hazel Park,
Michigan,
U.S.A.
Superintendent

#2Author of original report

Thu, December 15, 2011

  A man shows up at my door with a card says 800newlook Insurance Experts and listed as a Superintendent by the name of Dean Pauli. Why is is when these type of people never have their home or business address on their card? Any way he told my wife he was here to correct a building violation that dates back 20 months. Apparently he went on the roof and when came down he stated the violation had been corrected. I called his sell phone # to talk about this and he got upset. So then I went to city hall and talked to the building department and they stated the violation is still valid and they intend to mail them another letter to finish the job. 800NEWLOOK is still a joke. Defrauding any body they can.


David

Hazel Park,
Michigan,
U.S.A.
Never fails

#3Author of original report

Sat, October 15, 2011

  It has been 17 months since the (new) was put on and I'm still waiting to complete the job. The city of Hazel Park is still waiting for a responce From Mr Engalls and Mr Price. They never obtained a permit and corrected code violations. I called their office and the secretary took my message, still waiting. These guys must believe their above the Law. BBB has them listed as a B+ company, what a joke. Still waiting for a responce from Angies List.


David

Hazel Park,
Michigan,
U.S.A.
Same Old Thing

#4Author of original report

Sun, July 17, 2011

I recently had catarac sugery on both eyes and my eyesite has returned. I look at my roffing job and I swear my 8 year old grandson could do it better. The supervisor did the garage roof and it looks like crap. Must have used all of the cut shingles from the house. And its been over a year since the City of Hazel gave them a code violation and they choose to ignore it. Still finding nails and bits of old shingles. These people are a joke, dont hire them.


David

Hazel Park,
Michigan,
U.S.A.
Code violation

#5Author of original report

Wed, April 27, 2011

Its 1 year later and still no attempt by newroof to correct this violation.


David

Hazel Park,
Michigan,
U.S.A.
Code Violation

#6Author of original report

Wed, November 10, 2010

It has been over 6 months and they still havent corrected the code violation. Like tey say SATISFACTION is our business. Right.


David

Hazel Park,
Michigan,
U.S.A.
Up to code

#7Author of original report

Thu, September 30, 2010

 Not only did they not get a permit, they did not do the roofing to code. The city  inspector looked at the job and found that it was not up to code. A letter was sent to 800NEWLOOK and they told the inspector that I was ontacted which was a lie. Still waiting for them. 09-31-2010  The job was done in late April. 


David

Hazel Park,
Michigan,
U.S.A.
800newlook?

#8Author of original report

Wed, August 11, 2010

After finding out that they did not get a permit from the city, and looking at the left side of my roof more closley from the front it looks like they installed the shingles blind folded. My 3 year old grandson could have done a better job!

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