- Report: #134479
Complaint Review: A & E Factory Service - Gaithersburg Maryland
-
Author Confirmed
Why?
A & E Factory Service
16401 Shady Grove Road Gaithersburg, 20850 Maryland, U.S.A.
Phone:
800-905-9505
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
A & E Factory Service Hasn't paid me back money due Gaithersburg Maryland
On Feb. 1st a repair person came to my home to fix my KitchenAid oven. He couldn't fix it. I gave him a check for parts that would be delivered and installed. The next day I cancelled the shipment and decided to buy a new stove. When the parts came anyway, I took them back to the Sears factory service as told to by the person at 800-905-9505.
I was told that I would receive the money back (over $400) within 10 days. After 10 days and I didn't receive my money although they have cashed the check (I have the cancelled check) I called and they said they were still processing my request and that it should arrive in 10 more days. Ten days passed and no check. I called again yesterday and was told it would be processed and I would have to wait ten days again. I don't believe I'm going to get a check. I have been told to speak to the same person each time, Valerie, who acts like she's never heard of me and starts the process all over again. Meantime, I'm out $408.
Pamela
Rockville, Maryland
U.S.A.
I was told that I would receive the money back (over $400) within 10 days. After 10 days and I didn't receive my money although they have cashed the check (I have the cancelled check) I called and they said they were still processing my request and that it should arrive in 10 more days. Ten days passed and no check. I called again yesterday and was told it would be processed and I would have to wait ten days again. I don't believe I'm going to get a check. I have been told to speak to the same person each time, Valerie, who acts like she's never heard of me and starts the process all over again. Meantime, I'm out $408.
Pamela
Rockville, Maryland
U.S.A.
