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  • Report:  #633025

Complaint Review: A Team Moving And Storage Of Plano TX - Plano Texas

Reported By:
Jennifer - Jersey City, New Jersey, United States of America
Submitted:
Updated:

A Team Moving And Storage Of Plano TX
1309 Summit Ave Plano, 75074 Texas, United States of America
Phone:
469-229-0751
Web:
www.ateam-moving.com
Categories:
Tell us has your experience with this business or person been good? What's this?
This company is a clear example of scam artists in action and that anyone can get a logo and call themselves a professional business when really they are just theives. A friend of mine's 82 year old mother hired them to do a move from Texas to Colorado. They quoted her $4,600 and she prepaid them $4,600. They came, packed up her things, put them in storage, and then called her up and told her she would have to pay them an additional $3,500 in order for them to complete her move. The 82 year old mother is sitting in her wheelchair in her empty apartment and using a borrowed bed STILL while they hold her things hostage. My friend has her lawyer going after them. HOPEFULLY, they will finally do the right thing by one of their customers and give them their belongings back. I have read several reviews of this company and it seems the SAME STORY every time. They continuously quote people 1 thing and then wait to take all of their things and charge them MORE. DON'T DO BUSINESS WITH THIS COMPANY! I think all of these folks should get together and start a class-action lawsuit.


1 Updates & Rebuttals

Sheila

Euless,
Texas,
United States of America
Lets get the facts straight

#2UPDATE Employee

Fri, September 03, 2010

Lets clarify the events of this relocation. In 2008, this 82 yr old woman and her daughter Susan contracted A Team Moving & Storage to move Susans mother to Snellville, GA. She ended up staying in storage for 2 years. In late July of 2010, Susan contacted me by email and told me her mother now wanted to have her household goods delivered to CO. We gave her mother the final balance and explained that since she changed destination states, the rate would be different, PER OUR CONTRACT. Her mother was also under the impression that the move balance had  been paid in full, IT WAS NOT PAID IN FULL. She also had 2 months of storage still due. Before we could delivery the customer, a different daughter, who wanted to remain anonymous when she called our offices, had some DEBT RELIEF/BANKRUPTCY lawyer in New Jersey calling and threatening lawsuits.  We told the customer that if the final balance was being disputed we could not delivery. The customer told us to delivery and we did. We went over the original move cost, the rate increase for the NEW state she was moving to, all the payments we had received and the storage amount that was still due with the customer. It was ALL explained to the customer and she had 2 other people with her on the phone when we did this.  It makes me sick that this person is posting this all over the internet and she had NO FACTS about what took place. There were NO scams!

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