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  • Report:  #1400621

Complaint Review: A1 DOC PREP - Nationwide

Reported By:
ERICASEYE - Bozeman, Montana, USA
Submitted:
Updated:

A1 DOC PREP
Nationwide, USA
Phone:
213-347-5724 ext: 107
Web:
https://www.a1docprep.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I was contacted by Benjamin Lopez about helping me with my student loans. Benjamin immediately walked me through a process very quickly. He continued to misinform me by saying that all of my student loans will be forgiven after this process. He told me that to get the process started I needed to pay $300 for 3 months and everything would be taken care of by them. When i said that I couldn't afford to pay such he said that I would get all the money back in my tax return.

He further walked me through nslds.ed.gov, and without me signing onto my own account, he changed my password for me. Because of this, I was under the assumption that I was talking to the Federal Government. Benjamin did not clearly state that he was not working for the Federal Government Student Loan Department and played heavily into my vulnerability in the hope that I can get ALL of my student loans consolidated and forgiven. 

I have spent the last 3 months trying to get someone to return my emails and phone calls. When I call their number I just remain on hold forever. I need help in getting my money back so I can start on a legitimate path to repaying my student loans.

Thank you

 



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