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  • Report:  #981797

Complaint Review: AAA Air Duct - Mays Landing New Jersey

Reported By:
Justin - Morristown, New Jersey, United States of America
Submitted:
Updated:

AAA Air Duct
3205 JUNIPER CT Mays Landing, 07960 New Jersey, United States of America
Phone:
Web:
http://www.cleanairduct.org
Categories:
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AAA Air Duct cleaned my dryer vent and afterward I noticed my dryer was taking outrageously long to dry my clothes.  I called them and informed them of this and they told me they would get around to it when they had the time.  I had to call another company to come out and take a look and when they looked behind the dryer they called me over to look.  AAA Air Duct had pinched the exhaust pipe which runs from the dryer to the main vent pipe shut and broke it.  They explained to me that this posed a serious fire hazard and I should fix it immediately.  I had to go to Lowes and purchase a new exhaust pipe and repair it myself.  When I contacted AAA and informed them of this and that I wanted a refund they said to me "can you prove it".  Of course I didn't have before and after picture of the pipe.....

I do have picture of the after though as well as additional lint which they didn't remove from the pipe.  I have contacted the BBB and luckily my father is a lawyer and will be proceeding with bringing them to small claims court.

They could have killed someone!!!


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