Okay, so going on AAMCOs reputation, where Entrepreneur 500 magazine rated them number 1. The majority of online reviews were positive AND it IS a huge company with all the supposed backing that implies. So I take my car in on 1/29, was told it would cost $477 to properly diagnose but that fee would also pay for the labor R&R, the replacement transmission would have a 12 month/12000 miles warranty because it would be a rebuilt-used rather than just used. That, the manager explained, would be the reason it would take 7 to 10 days to repair. A few days later, on 2/4, the manager called and informed me I would need to prepay for the rebuilt transmission, at a cost of $1500 but the car would be ready in a couple of days. At one week, I was informed someone was sick etc and it would a few more days. This excuse went on for several more days. Meantime the telephone numbers they had stopped working, when an AAMCO employee called me later, THAT number wouldn't accept incoming calls either. I had to rent a car for appointments and childcare, costing an additional $600. Now, over a month after agreeing to have my transmission rebuilt and installed, the current manager informed me he has no mechanic and no "builders" - he cannot complete the repairs and the previous manager had cleaned out the bank account of the AAMCO franchise, so there's no money for a refund. I filed a charge-back on the $477 but it seems the only way to get my car reassembled (apparently a couple mechanics quit and now they are NOT a transmission shop) The current manager is a nice enough guy, but unless he's willing to give me 1500 bucks out of his pocket, no amount of politeness will get my car under me and my health and the health of my autistic children is jeopardized.