- Report: #102470
Complaint Review: Aamco Transmissions - Scarborough Ontario
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Author Confirmed
Why?
Aamco Transmissions
2941 Eglinton Ave. E Scarborough, M1J-2E5 Ontario, Canada
Phone:
416-431-5352
Web:
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Aamco Transmissions Ripoff Substitute Used parts for Remanufactured High Pressure Sales Mislead Customer Scarborough Ontario
I had a very similar experience to the other fellow who reported on Aamco on this site (May 17th 2004). My transmission failed, and we were recommended to Aamco from Canadian Tire.
I will file a more detailed report shortly, but the short of it is: The prices were very high, the sales pressure got very extreme after the transmission was dropped from the car. Used parts were substituted for dealer remanufactured parts without my approval.
I don't like to say that this location did anything dishonest, but I went from trusting them to not trusting them within the same day.
I would like to hear from anyone who has had similar problems with this location as I am considering further action.
If you would like to reach me, please contact the web master of this site.
Fulton
Hfx, Nova Scotia
Canada
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
I will file a more detailed report shortly, but the short of it is: The prices were very high, the sales pressure got very extreme after the transmission was dropped from the car. Used parts were substituted for dealer remanufactured parts without my approval.
I don't like to say that this location did anything dishonest, but I went from trusting them to not trusting them within the same day.
I would like to hear from anyone who has had similar problems with this location as I am considering further action.
If you would like to reach me, please contact the web master of this site.
Fulton
Hfx, Nova Scotia
Canada
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
2 Updates & Rebuttals
Fulton
Halifax,Nova Scotia,
Canada
Final update and closure
#2REBUTTAL Individual responds
Sun, October 03, 2004
Before closing this report I would like to respond to Wayne's stated "communication breakdown" statement as follows; there was no misunderstanding on my part with regard to his pricing on warranty or parts as his and my final signed documents confirm. I also physically attended his business on 4 occassions plus had many phone conversations with him and his employees. I leave it to you the consumer to decide as to what you believe in this report. We reached an agreement to close this report and as long as Wayne follows the agreed to terms this report will remain closed. Thank you .
Wayne
Scarborough,Ontario,
Canada
Communication Breakdown
#3REBUTTAL Owner of company
Mon, September 20, 2004
This matter has resulted in a mutually agreed upon settlement. The probem arose because our client misunderstood how we accomodated his price concerns when a lower price was offered to him. Since the price and warranty were reduced, used parts were substituted for remanufactured parts. Unfortuneatly it was not as clear to our client as it was to us as to what was being done to accomodate him. It would be a good idea in future for clients to physically attend our facility themselves when we invite them to do so. This would eliminate most misunderstandings since clients would see appropriate documentation that sometimes they question later on.
