- Report: #196355
Complaint Review: AAmerican Storage - Inglewood California
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Why?
AAmerican Storage
10108 Condon Ave Inglewood, 90304 California, U.S.A.
Phone:
310-680-7323
Web:
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AAmerican Self Storage ripoff - Manager Carlitos Cartagena illegally cut my lock off twice Inglewood California
When I asked him why (first time) he cut off my lock; he said'the new contract says I can only have one lock.
I have video that shows 2, locks on several bins.
I said" produce the addemdum that states that. He couldn't. I have e-mails to and from a person, Blaine, who wanted to know which storage was it that said I couldn't have 2, locks.
Carlitos Cartagena cut the lock off my storage again May; I paid them o May 10th, we have an 11 day grace period.
The storage lock should not have been placed until after the 11th.
Neither of the 2, managers before Mr. Carlitos Cartagena ever cut any of my locks off.
Francine
Los Angeles, California
U.S.A.
I have video that shows 2, locks on several bins.
I said" produce the addemdum that states that. He couldn't. I have e-mails to and from a person, Blaine, who wanted to know which storage was it that said I couldn't have 2, locks.
Carlitos Cartagena cut the lock off my storage again May; I paid them o May 10th, we have an 11 day grace period.
The storage lock should not have been placed until after the 11th.
Neither of the 2, managers before Mr. Carlitos Cartagena ever cut any of my locks off.
Francine
Los Angeles, California
U.S.A.
2 Updates & Rebuttals
Francine
Los Angeles,California,
U.S.A.
Response to Rebuttal of AAmerican Storage cutting my 2nd lock off
#2Author of original report
Tue, June 20, 2006
I asked him ( Carlitos manager,) to produce the amended contract. In other words he lied. I explained I would abide by the amended contract; he hasn't produced it as of yet. I read contracts and what I don't understand: I can ask my younger sister( she is an attorney). I am 65 years of age and in order for me to break into my AAmerican Storage; I would have to hire SWAT or some branch of the Military. They protect themselves against the customer, but they don't protect themselves against their employees, who are the ones stealing from the renters. I also have pictures of 3, locks on my storage, so it is completely unnecessary to cut my lock, especially when my payment was made on time.
Robert
Jacksonville,Florida,
U.S.A.
There is a reason, that is simple to understand
#3Consumer Comment
Wed, June 14, 2006
ALL storage units have this policy. The latch assembly has a spot for two individuals locks. One is for you. The other spot is for the storage company. If you don't pay, they will place a lock of their own in the second spot. In order for you to get your stuff, you have to pay them what you owe. EVERYONE understands this. It's like looking both ways before you cross a street. Nobody should have to post a written policy for something as basic as this. I would think someone should have learned it after the 1st lock got cut off. Look out for that bus.
