Complaint Review: Aarons Rent To Own - Aaron's Rent To Own - Bradenton Florida

Yes you pay three times it's value but many people, myself include, cannot get even 20% credit and I will pay the difference to sleep in a bed than on the floors! The payments are doable and on a fixed income (social security not the dole) with a bank account, I'm not going to get harassed using automatic monthly payments. At pushing 70yrs.old, not everything revolves around money. I want some comfort and security before I die, which could be any time since my dad died at 72 and my mom at 76!

Kermit:
Which Aaron's store are you referring to? Could you send me an email @ [email protected] with your girlfriend's name, Aaron's store location and the best number to contact you, please? It would be my pleasure to further look into this for you. I look forward to hearing from you soon.

Thanks!
Jessica

I had to save my girlfriend from you yo-yo's.  Somehow, after paying off her Aaron's furniture, they somehow devised an attempt to charge her all over again for it.  Aaron's charges 3x to the poorest 1/3.  You SUCK!!

Hi Kermit:

We do VALUE your opinion as well as our customer's and our associates perception of our company. Kermit, Customer Service is our #1 priority and we greatly appreciate your feedback. I would like to clarify that you may or may not be a customer of Aaron's, however please keep in mind that we do offer 12, 18 or 24 month lease terms to ensure our customer's do receive the best lease options available to them for a guarantee low price to obtain ownership, and the lease terms do include delivery, setup, application processing, service, etc. as well as you may payoff your merchandise anytime during your lease term. Aaron's also offers 120 days Same As Cash which means you can payoff the merchandise within 120 days for the retail value of the merchandise backed by a low price guarantee. Aaron's does not do a credit check, you are already pre-approved. All you need is a place to live, a source of income, a few friends and relatives.

Aaron's is a publicly traded company in which complies with all applicable laws and regulations governing this industry. Additionally, our mission is to be recognized by our peers, customer's and our community by honesty, integrity and fairness. If you feel as if you were not treated accordingly, or you would like to further discuss your comment please contact me at [email protected] or directly at 678-402-3403 and it would be my pleasure to further discuss this with you. Thank You - Jessica

Aaron's and Rent a Center all prey on the poor and the disenfranchised causing them to pay 3x what an item is worth.  I do not mean to be disrespectful but as a businessman you should know this.  You are far better off financing furniture from Sears or Walmart even @ 20% interest than going to these bottom feeders.  

Ok people they come to your house because you dont answer your phone. If you just answer there will be no problems.....you choose to rent to own....they own it you sign a contract pretty much stating your taking over payments and when its all said and done you own it....hello of course you could have bought a tv and a half for the amount you put into it but if you did why didnt you just go to wal mart or somewhere and buy it out right then duh because it is easy to have something that you want now ...aarons  even offers 120 days same as cash you jave a tv that is 1000 cash price you own it in 4 months if you pay that no taxes come off that lol not so shabby huh   Now ppl if you dont pay your bill and you charge off it all doesnt go away lol people are idiots anyway now they will be hunting you down and by law they do have the right to hunt the item down take a officer and a locksmith to your home and get what they need....aarons is a good company and if you are in a store  being treated awful there are way to get ahold of someone and explain your story but as you know they hear many things and you better have something good or your just looked at like a retard "They keep calling my phone and leaving mess" if you have enough time to listen to your mess you have enough time to suck it up and let them know you dont have your payment...if you dont have the payment they will work something out if the money just isnt there then they can pick it up and when you get back on your feet you can start where you left off might not be the same ex item but will be the twin  item just not your old one and this is all free wtf ppl these ppl are helping you.....you act likesomeone owes you something making 5 payments and now the price is jumping lol that only happens IF YOU TAXES GO UP IN YOUR AREA....ONLY TIME!!!!!!! read the lease ask questions if you dont understand thats that

Does anyone work at Aarons?

Thank you! Im a few days late and they are harassing me coming to my house and leaving notes on my dooradding personal comments. How late do you have to be before they can reposes? I think they do this to intimidate people. They have not called or mailed me anythingjust started showing up at my door while I am typically at work.

I think they come out because they try to scare people. I have not called them to explain because in the past they have tried to intimidate me. I noticed today that I got a call from a restricted number at 8:45 p.m.no message was left. I think they must not be able to come to your home after 9 p.m. at night or before 9 a.m. in the morning.

How late can they come to your house? Or how early? To my understanding even if it charges off you can still reinstate it for a feedoes anyone know what that is?

I talked with the district manager Charles Walsh last weekend and we were able to come to an amicable agreement.  He was very professional and courteous and I was glad that we were able to put an end to my dispute.  Thanks again Charles for taking the time to work with me on this situation.

Aaron's side of this situation is that any item that is purchased is put on a lease and 50% of the payment comes off the original cash price plus taxes. so we always work off that cash price number. Now if the merchandise gets damaged and we can not return it from a customer we still hold that customer to their original lease that they signed with us.

 When a customers renewal date has lapsed we start calling to work out the arrangements with that customer. If the customer contacts us first we wouldn't even have to call them or anyone else to leave messages for them. All we ask is for the customer to keep in touch with us. The 10.00 fee for in home collections is on the lease paperwork and can always be avoided by again contacting the store. Also just to let everyone know our procedures are fair.

first: we mail a statement 5-9 days prior to  payment  due date.

second: we have an auto dial system that calls once a day to contact the customers.

third: our staff calls twice a day to reach the customer and leaves a message to call   the store

last: we also mail out another letter at 10 days from the renewal date to the customer.

now if we do all these and then still do not hear from the customer we go to the customers home for contact.

Aaron's side of this situation is that any item that is purchased is put on a lease and 50% of the payment comes off the original cash price plus taxes. so we always work off that cash price number. Now if the merchandise gets damaged and we can not return it from a customer we still hold that customer to their original lease that they signed with us.

 When a customers renewal date has lapsed we start calling to work out the arrangements with that customer. If the customer contacts us first we wouldn't even have to call them or anyone else to leave messages for them. All we ask is for the customer to keep in touch with us. The 10.00 fee for in home collections is on the lease paperwork and can always be avoided by again contacting the store. Also just to let everyone know our procedures are fair.

first: we mail a statement 5-9 days payment is due.

second: we have an auto dial system that calls once a day to contact the customers.

third: our staff calls twice a day to reach the customer and leaves a message to call   the store

last: we also mail out another letter at 10 days from the renewal date to the customer.

now if we do all these and then still do not hear from the customer we go to the customers home for contact.

We are trianed to be persistant and CALL FOR MONEY.  We have a list of calls that we MUST call through three times a day inclucding work, family and friends.  The referals used on the application will be as bothered as the customer.  Sometimes more because the customers WONT answer our repeated calls but the referals will.

email [email protected] for help

These people are trained to harrass you until you pay one way or the other.  I would contact an attorney as well as calling the head office and letting them know the name of the employee who threatened you.  Also call the BBB

Obviously the above comment was written by an employee of Aarons.  The bill was paid, Read the story next time moron!!

Or on the other hand, you could just pay your d**n bill and they'll leave you alone. Simple!

They are mobsters, also they are in violation of the law.  If you have proof of these notes on the door and the information given to your neighbors, you have a recourse.  SUE THEM!  Don't let these scumbags get away with it.

You do realize you pay more at rent to own right?