Complaint Review: Aarons Rent To Own - Conroe Texas

Return the items to their rightful owner, Aaron's. Your "friend" rented them and Aaron's is telling you all their details (which is illegal) means only 1 thing, you are the renter, so just return the items.

Return the items to their rightful owner, Aaron's. Your "friend" rented them and Aaron's is telling you all their details (which is illegal) means only 1 thing, you are the renter, so just return the items.

Return the items to their rightful owner, Aaron's. Your "friend" rented them and Aaron's is telling you all their details (which is illegal) means only 1 thing, you are the renter, so just return the items.

Return the items to their rightful owner, Aaron's. Your "friend" rented them and Aaron's is telling you all their details (which is illegal) means only 1 thing, you are the renter, so just return the items.

I am currently a Manger at an Aarons Sales & Lease franchise store... The only reason I can think of for this occurrence is if you were actually listed as a "secondary" on the account. A secondary on an account is held to the same agreement as the primary and are just as responsible for payments as the primary on any given account. I'm not saying that this is fact because I dont know the details of the account in question, but I do know that our customers personal references are NOT told of details about what our customers accounts other than they are leasing property from us. We use our customers personal references to try and contact our customers in case of lacking communication, on our customers part. For your own personal security I would implore you to go to the store in question and make sure that you are not a secondary on the account. Because they may try to enforce payment from you if the primary is nowhere to be found.

Next time they call you inform them that you no longer are in contact with this person and tell them to remove your phone number from their records, also inform them that you have not done business with them and you number is on the do not call list and if they call again you will file a complaint, and document the call, always document the call. Next time they call tell them the same thing except add that you are going to call the police for harrassment next time they call, and file the do not call complaint. Next time tell them you are going to file civil action, file a complaint with the do not call list, call the police and go talk to the DA (district attorney). If your state allows it sign a warrant against the person who called you for harrassment by telephone. Then go get a lawyer and file a civil suit against the store for harrassment and seek a court order preventing them from calling you. Once thats done everytime they call you it is a criminal offense call the police and have the court order enforced. Eventually they will realize that all of their employees and manager are in jail for contept of court, and it is too expensive to call you and they will quit, but continue your civil suit to hammer the point home.

A warrant. Haha. RIGHT! They have no authority to do such a thing. Just tell them to get lost.

These rent-to-own joints can be relentless when they're looking for their money. I suggest you send them a certified returned receipt requested letter. In the letter, I would clearly state to them that you did not rent anything from them, you have no business relationship with them, and that you cannot control who this person puts down on their paperwork as a "contact person." You should include a statement to the effect that because you have no business relationship with Aarons that you want all telephone calls to you seeking this individual to stop immediately and that any further communication from them regarding the rental made by this person, will be considered harassment and appropriate criminal complaints will be file with local law enforcement. Also request that they delete your information from this renters account (in their computer files - nation wide) immediately because you do not consent to be a "contact person" for this individual. If they are fool enough to contact you after they receive the letter, file a criminal harassment complaint with your local DA office. Also, consult a competent attorney to determine what civil remedies you might pursue. This should get them to stop harassing you. If it doesn't, you can teach them a valuable lesson through the criminal court and civil court systems. Good luck.

Like your "friend" may have put you on the contract instead of as a contact. Most of the time the store would just ask a contact, have you seen them can you have them call me. If your on the contract then you can be held liable unless you can prove it fraudulant. Good luck it resolving this