Michael
Crawfordsville,#2UPDATE Employee
Sun, October 23, 2005
The Aarons store should have given you the use of a loaner television while your original television went to a service center. Service can sometimes take several weeks. In the meantime Aaron's would expect regular payments to continue while you are using the loaner. Even if you payoff your agreement your warranty coverage continues thru Aaron's for an additional 60 days after the payoff date of your agreement. If your original television is for some reason unfixable, that store should replace it with a television of similar size and condition. As for the BBB--they are not the ultimate test of any companies integrity in the workplace. Companies can simply pay the BBB to be listed with them and they often solicit companies to pay them to be listed with them. Aaron's does not report in any way to credit bureaus nor do they run a credit report to approve someone that is leasing with them. Bottom line is that Aaron's store that you are dealing with should get that televsion fixed to your satisfaction--ask to speak with the regional manager of that store if you haven't already.