- Report: #1216575
Complaint Review: Aaron's Sales and Lease - Grand Forks North Dakota
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Author Not Confirmed
Why?
Aaron's Sales and Lease
2120 S Washington St, Grand Forks, ND 58201 Grand Forks, 58201 North Dakota, USA
Phone:
(701) 772-2299
Web:
www.aarons.com
Categories:
Business Rating:
(0)
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Aaron's Sales and Lease in Grand Forks ND -LIE-CHEAT-STEAL- Aaron's, 120 day payoff, cooking the books Grand Forks North Dakota
When I moved in to my new place mid last year and had just dropped 2k on deposit and first months rent I was a bit strapped for cash grin emoticon However, what made it even worse is that all of my furniture had been ruined in storage. I figured a quick fix would be to lease and then pay off within the 120 day pay off agreement some furniture from Aaron's here in Grand Forks (Fyi it is a franchise not a corporate store) I figured at least I would have something to sit on. I could have purchased on credit from a furniture store but because I have small children and NO FURNITURE I couldnt wait the weeks/months a furniture store would have taken to deliver new furniture to my home. So I caved and went to Aaron's. I got a living room set and was talked in to a T.V. as well. I was under the impression that the TV I would be "leasing" would be new. When it was delivered--- as in left on my living room floor--- I realized it was in fact used when I hooked it up. It had a small hole in the screen, the base and other parts of the T.V. were scratched ect. I called and complained that I thought I was getting a new TV not a used one, I also told them I knew it was used because of said wear and tear. My living room set pay off 120 day price was 1500$ About 30 days later I went into the store and made a 2000$ + payment and told them to pay off the furniture set and apply the rest to the television (which I was still only planning on leasing and returning) They said that they would do that.
Well, about 2 months later the TV in question got a bleed on the screen. A rainbow appeared while I was watching it. I called Aaron's who came and picked it up and replaced it. It took 3 months for them to contact me again regarding the TV. They claimed that I had damaged it and that I would have to pay the entire price of the TV which was an RCA 50" LED50B45RQ 1080p 60Hz LED HDTV (let's be real here, it isn't even a 120hz tv) The MSRP on this T.V. is 550$ as stated on RCA's own site, but you can buy it online from Walmart for 360$. I told them that I did not break the TV and that it was in poor condition already when I received it which they were made aware of and that I was not going to pay and additional 650$ they claimed that I owed on it. Now here is where it get's interesting!!! Now because I wont pay a total of 1200$ for a DAMAGED USED POS, they are threatening to take my furniture saying I supposedly never payed it off. Guess what they did? They CHANGED what my 2k went toward in their system so that my furniture was 100$ under the payoff price and applied the rest to that TV. They claim their so called "regional manager" is the one that took my payment and that I told him to do it that way...Why the hell.... would I come in with 2k AND NOT pay off that s**t furniture? Who in their right freaking mind would do that so that I end up owing interest on some furniture I bit the bullet to get in the first place? Because this store is a franchise and not a corporation-- corporate cannot see how they mess with their computer records or any payments/transactions that they do. BEWARE!!! Sit on your d**n floor if you have to--- DO NOT EVER --- get ANYTHING from these scam artists. EVER.
1 Updates & Rebuttals
Aaron's
Atlanta,Georgia,
Aaron's Cares - Response
#2UPDATE Employee
Tue, March 24, 2015
Dear K.S.,
Thank you for your report and for bringing this to my attention. I'm so sorry to hear abou your experience at our Grand Forks store and I would be happy to help further assist you and resolve your concerns. At your convenience, could you please email me at [email protected] with details including your first and last name and the best phone numaber to reach you.
I look forward to hearing from you.
Thanks,
Jessica
