- Report: #260784
Complaint Review: Aaron's Sales And Lease - Murphy North Carolina
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Aaron's Sales And Lease
2338 US Hwy 19 Murphy, 28906 North Carolina, U.S.A.
Phone:
828-8373098
Web:
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Aaron's Sales And Lease I have written to them on 5 occasions explaining that i'm not home. Even my caretaker has told them that. But still they call 10 times a day and come by 5 times a day. ripoff Murphy North Carolina
I've rented a computer from Aaron's for 46 months now. I was always on time except for the last 2 months. I told them in May, that Junes payment would be late, i didn't expect it to run into July also.
However it did. I have written to them 4 times explaining that i'm not home. They have left at least 10 hangers on my door, my caretaker has my cell phone,she says they call about 10 times a day and come by about 5 times a day.The reason i know all of this,is because i keep in contact with her because she takes care of my dogs.
I had her call them 1 time for me, and they treated her like she was lying, or didn't believe her. I have written to them 4 times explaining that i work out of town.I drive 18 wheelers for a living, and i'm not home for weeks at a time. After the last letter, they backed off for a bit, now they are back to the same old stuff,that is what my caretaker tells me.
I'm so tired of them harrassing her and getting my dogs all upset. If they don't stop, i'm afraid that she will quit on me, then i'll lose my job. I have told them as soon as i get back in town, that i will be in to catch things up, or pay it off completly. I've even treatened to write an article in the paper about the way they treat their customers. Like i said, it stopped for awhile, but now they are back at it again.
Brenda
Andrews, North Carolina
U.S.A.
However it did. I have written to them 4 times explaining that i'm not home. They have left at least 10 hangers on my door, my caretaker has my cell phone,she says they call about 10 times a day and come by about 5 times a day.The reason i know all of this,is because i keep in contact with her because she takes care of my dogs.
I had her call them 1 time for me, and they treated her like she was lying, or didn't believe her. I have written to them 4 times explaining that i work out of town.I drive 18 wheelers for a living, and i'm not home for weeks at a time. After the last letter, they backed off for a bit, now they are back to the same old stuff,that is what my caretaker tells me.
I'm so tired of them harrassing her and getting my dogs all upset. If they don't stop, i'm afraid that she will quit on me, then i'll lose my job. I have told them as soon as i get back in town, that i will be in to catch things up, or pay it off completly. I've even treatened to write an article in the paper about the way they treat their customers. Like i said, it stopped for awhile, but now they are back at it again.
Brenda
Andrews, North Carolina
U.S.A.
6 Updates & Rebuttals
Kzaccardivpasst
Matthews,North Carolina,
U.S.A.
Response
#2UPDATE Employee
Mon, November 19, 2007
Due to Brenda M's non fulfillment of her end of the legally binding agreement with Aaron's Sales and Lease, the store tried to make contact by going to the home and calling the numbers Brenda provided. They did these things without success in getting in contact with her. The store wanted to make contact with Brenda directly so they could figure out a way to help Brenda obtain ownership of the computer. I am not sure why Brenda could contact her care provider but not find a way to contact the Aaron's general manager. Brenda never fulfilled her end of the agreement until well after her renewal date and only because of the court filing. The store did their part to try and help her get current and own the computer with no help from Brenda. Any further questions in reference to this or any other matter may be directed to our Divisional Office at 704-845-5064. Thank You Kay Zaccardi VP Assistant Aaron's Sales and Lease Mid Atlantic Division
Gerry
Richmond,Virginia,
U.S.A.
Youve rented a PC for 46 months?
#3Consumer Comment
Sun, November 04, 2007
I have to ask? How much do you still owe?
Striderq
Columbia,South Carolina,
U.S.A.
What I'd like to know...
#4Consumer Comment
Sun, November 04, 2007
Brenda, if you're out of town working so much, why didn't you have the money to pay your rent on time. I'm sure you could have sent a check, had your caretaker take them a payment or even stopped in any Aaron's to make a payment. Why are you surprised that when you defaulted on your payments they tried to contact you for the money or the property back?
Bart
Springfield,Missouri,
U.S.A.
Or....
#5Consumer Comment
Mon, October 15, 2007
people could just meet their contractual obligations.
Margaret
Houston,Texas,
U.S.A.
IF YOU ARE WORRIED ABOUT QUOTAS, FIND ANOTHER JOB
#6Consumer Comment
Mon, October 15, 2007
Spur 21 if you are that worried about quotas that could potentially affect your paycheck or stores % then go out and get a real job. Working in a rent to own store is about as rip off as renting from one!!!!!!!
Spur21
San Antonio,Texas,
U.S.A.
Put yourself in thier shoes
#7UPDATE EX-employee responds
Mon, October 15, 2007
Sometimes consumers dont realize that we have deadlines to reach and a simple I will pay you when I can just will not be acceptable. After the account is 30 days delinquent we must make a decision on whether or not we want to pursue a leagal remedy or let the account go. In either case, this will affect our bottom line becuase filing for legal action on a consumer is not cheap and if we lose the account becuase you are not able to make your payment within the time alloted to us by our corporate office then the value of your product negatively impacts our store's monthly profits ultimately affecting our paycheck. So, having this bit of knowledge I must ask: If I loan you money, would it be acceptable for me to leave town and tell you I will be back eventually to pay you but when I just dont know?
