coast
USA#2Consumer Comment
Mon, June 27, 2011
"I'm paying insurance to them"
Does the insurance cover abuse?
"after all the years and business I have done with Aarons"
"Aarons Sales & Lease are the biggest rip off people around the U.S."
So, Aarons was ok for "all the years" but when they wanted you to accept responsibility for abusing their property, you claim they "are the biggest rip off people around the U.S."
You owe them for the damage. If you fail to pay, then YOU are the one doing the ripping off.
voiceofreason
North Carolina,#3General Comment
Mon, June 27, 2011
First off, Braniac, you never mentioned anything in the original post about having some sort of liability coverage or warranty with Aarons that might have led you to expect you were covered for all, or some, damage that might occur. Say what you're trying to convey to us, in your own peculiar style, is that you had some kind of service contract with your rental. Typically such plans only cover defect related breakdowns, not physical impact damage caused by end users. Perhaps you also had some kind of damage coverage, but it is highly unlikely that such coverage, again, would extend to damage seen as user caused, as opposed to a true accident, like the ceiling falling down on it, or an electric surge. It's clear, from the way you told them where to shove their freezer, that you hail from the Barbara of Portland School of dealing with businesses and unfavorable rebuttals. We can neatly tuck this complaint into the same folder as that of Barbara, the notorious dollar store slayer. I hear she's offering jobs, if you all are so hard up for cash. You ought to be a perfect fit for her organization.
Robert
Irvine,#4Consumer Comment
Mon, June 27, 2011
What a mature response but then again I still think this has to be a fake report. But if this was only half the story, I can't wait for the other half.
Here is the key point in this "half" that your maturity level probably doesn't grasp. You have claimed that they ripped you off, but your last sentence you state that they have not charged you. So your claim is that they ripped you off by doing exactly what you wanted them to do...take it off of your hands and not keep you or your sister liable for it?
As for your Nephew at best you are using his Autism as an excuse, at worst you are using him to gain sympathy for your situation. Because if you were not you would NOT have mentioned it, you would have just said that the freezer was damaged by your Nephew sitting on it.
Unless this "insurance" you have covers ALL accidential damage I would not be surprised if eventually they do "catch up to you" and try to charge you. But if and when they do it still will not be a RipOff.
By the way if they charge you 3 times more than anyone else why didn't you go somewhere else to get it?
Ken
Greeley,#5Consumer Comment
Mon, June 27, 2011
At first I thought you were just confused, but now I'm pretty sure you're just NUTS!
It would be more than a "dent" to cause the lid not to seal.
The kid must have been jumping on it.
Aaron's was under no obligation to do ANYTHING for you...man up.
I used to repair items for a rental company and NO rental company pays for this kind of damage.
I suspect you could easily find this out by having someone read you your rental contract.
I'll bet Aaron's won't rent anything to you again.
jgray
Orono,#6Author of original report
Mon, June 27, 2011
For the 2 people that responded to this report you are way out of line and don't even know half of the story.
I'm not using my nephews Autism as an excuse for one and two why should I or my sister have to pay for it to be replaced when I'm paying insurance to them.
I think both of you need to get your facts straight and grow up. I think you guys were very inappropriate on responding to my complaint. Aarons Sales & Lease are the biggest rip off people around the U.S. They charge you triple the amount of what you would actually pay for it if you bought it in a retail store.
So please why don't the both of you go F off and leave me the hell alone and why don't you go look in the mirror yourself because you ugly.
voiceofreason
North Carolina,#7General Comment
Mon, June 27, 2011
YOUR nephew damaged, accidentally, unintentionally or otherwise, this freezer and it's Aaron's fault? THEY should eat the cost of YOUR or your sister's negligence? Get a reality check. I'm no fan of Aaron's. I think a lot of complaints against them are pretty legit, but this one is a definite overstep. In fact, I'm shocked that the manager you worked with even considered helping you out on this. We have special needs family too. We love them dearly, and we need to take extra precautions to see that they don't get into situations they don't understand the ramifications of. Why would y'all let such a child, or any younf child, be that up close and comfortable around a big, sensitive electrical major appliance? This was your faults, and Aaron's will be in their right to go after y'all for the damages. And they probably will at some point.
Robert
Irvine,#8Consumer Comment
Mon, June 27, 2011
Your nephew damaged the frezzer and you are using his Autisim as a reason why you(well actually your sister) shouldn't have to be responsible. You complain to them and in the end they DIDN'T charge you. So what do you do, you post a Ripoff report.
If you want to know who is doing the real Ripoff..just go look in your nearest mirror.
coast
USA#9Consumer Comment
Mon, June 27, 2011
You must accept responsibility for damages to the equipment. Why do you consider this to be a rip off?
There are a significant number of false rip off claims on this web site.