Mike
Radford,#2Consumer Suggestion
Sat, August 26, 2006
If you agreed to pay (for example) $5000 for the furniture and have only paid $3000, the furniture is not yours to keep. It doesn't matter how much the furniture is actually worth. You should've realized before signing that they were charging way too much, and not entered into this deal in the first place. Does the contract give you the right to pay off early and receive a discount for doing so? In many cases the same total amount will be due whether you pay it as scheduled over the full term or pay extra. Anyway, the payoff can only be one specific amount, you can look at the contract and the payments you have made yourself and figure what it should be. Then see if it matches any of the numbers the store has given you.
Renee
WASHINGTON, DC,#3REBUTTAL Individual responds
Sat, August 26, 2006
You stated in your rebuttal that Aaron's didn't not filed negative credit reports on their customers, that is not so, if you would like I can show you mine. As for "keeping" the products that I purchased, yes I did! Why? Because,"I PAID FOR THEM!" Would you return something that you have paid over $3000.00 dollars for? I don't think so. Yes sir you are correct, I did pay them well over $375 dollars a month, so that I could finish paying for what I brought. If you must know, I had a 12month contract. Since you seemed to be Aaron's spokesperson on this website, maybe you can tell me why when I tried to pay my balance off, (my contract would have ended in November) Why couldn't anyone give me a correct amount to pay? Everytime I would call or go into the showroom with check in hand, why would they give me the run around? Didn't they want my money? Wasn't that the issue? Why was I quoted at least three different prices to close this account out? Why was I told by one of Aaron's employee's that they were not going to let me close this account out because they wanted to get the interest,and rental fees that the customers pay, and that it would not be in their best interest to allow customers to buy out early. If what Aaron's is doing is right, why was the person I had to deal with (the one who made the harassing telephone calls and threats against me and my property) fired from that store? Who ever you are you really need to get the facts, I understand that you are an employee of Aaron's in North Carolina but as you probably know every store is different and they have just as many policies, if they didn't they would not need you to defend them. I can tell you that in Maryland, I have called every store with the same question and have gotten as many answers to that question as there are stores. Also, while reading other ripoff reports on Aaron's the number one theme seems to be "rude and harassing employees, and dishonest business practices of every kind" why is that? Again, I will say that I am not the "RIPOFF" artist here, I pay for EVERYTHING that I buy and I do it with class and integrity can you say the same about Aaron's? I don't think so! So before you write another rebuttal, please think about who and what you are defending.
Lee
Charlotte,#4UPDATE Employee
Tue, August 22, 2006
"I now have a negative credit report and have been fighting to get this removed from my credit history." Aaron's Rents, Rent-A-Center, RentWay and all other RTO companies have one basic thing in common, they do not check credit nor report to the credit bureaus. How have they given you a negative credit report? Also, when you say harassment (any form of unwanted, deliberate or offensive behaviour, violent or psychological, that has been requested to be stopped), did you return the item(s) or pay them off or just say "I have paid all I want to"? $3000.00 in 8 months means that you were paying $375 a month for these items and generally the max term on Aaron's high end furniture is 24 months even though you say 10 ("I only had a couple of payments left"). Just reading the facts, they don't add up. Yes, trying to cash the check early is not the proper procedure, but lets clarify everything. From what you stated you paid 8 months on an agreement that would term out at 12 or most likely 24 months. So at max you paid 67% of the payments and more likely to have paid 33%. You all but said that you have not paid anymore and you have not returned their property. Please clarify when posting rip-offs who did the ripping-off.