- Report: #1070821
Complaint Review: Aaron's - Hatboro Pennsylvania
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Aaron's
Hatboro, Pennsylvania, USA
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Aaron's Rent to Own Dishonest Hatboro Pennsylvania
This place will lie to you, sell you junk and squeeze you for every penny you have. Their furniture falls apart within months and their electronics and appliances break down all of the time. They will also charge you for service on fixing things that don't belong to you unless you pay them off which in most cases is about 5 times what it is actually worth.
The staff is very rude, arrogant and unprofessional as well. I am extremely dissatisfied with the service that I had that I called them to pick up all of their things. They stalled and wouldn't pick any thing up and still and kept on adding to my bill. They told me that they didn't want to lose me "demographically". So to them, I'm not even a person, I'm just a number.
3 Updates & Rebuttals
Aaron's
Atlanta,Georgia,
Aaron's Cares - Response
#2UPDATE Employee
Mon, July 29, 2013
Dear anonymous13,
Thank you for your review and for providing me this feedback. I'm very sorry for the negative service you experienced at the Hatboro store and the inconvenience this has caused. Please know that customer service is Aaron's #1 priority and I appreciate you bringing these types of issues to my attention. I'd be happy to further assist you and look into this matter.
Your report has been forwarded to the Regional Manager of the Hatboro store. If you'd like to provide me additional details including your name and contact information, please contact me at [email protected] or at 678-402-3403.
Thanks,
Jessica
coast
Florida,Question
#3Consumer Comment
Mon, July 29, 2013
Your statement, “all of the time" implies that you have been their customer for an extended period of time.
Why did you continue to do business with the “very rude, arrogant and unprofessional" staff at a company that sold you junk at five times its value, falls apart and breaks down “all of the time"?
Jim
Florida,Just Wondering...
#4Consumer Comment
Mon, July 29, 2013
So how many times were you late?
