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  • Report:  #1348428

Complaint Review: Aarons - Iowa

Reported By:
Arleen Fackina - Shenandoah, Iowa, USA
Submitted:
Updated:

Aarons
Iowa, USA
Phone:
712-352-2075
Web:
www.aarons.com
Tell us has your experience with this business or person been good? What's this?

 I called Aarons over in Council Bluffs IA a few weeks ago looking for a washer and dryer. I spoke with Zach, the general manager who took all of my personal information including my social security number. By the time I finished, it felt as if I was putting in for a mortgage rather than just looking to rent appliances. After he was done, he told me he needed at least 4-6 references to be sure that if I missed a payment there would be people to remind me. I gave him the names and numbers of my brother, two people he works with, the owner, president, supervisor and receptionist in the company I work for. Then on top of that he wanted three family and friends numbers as well. Not having a family and the few friends I have are on Facebook, I told them that the best way to get a hold of me would be through work since the last thing I wanted was to have my job remind me to pay my bills. This went on for a week then I was told that I would get the machines delivered on Saturday 1/7/17 between the hours of 10am 5pm. I took another day off work to wait for the delivery that never arrived. I called the store and spoke with John, the Manager that was there. He said that there was not only no delivery request for the machines but Zach had not even put my information into the machine. So what he’s doing with this info is still a mystery. Do NOT trust this store or these people. They’re not worth it. You may find that your personal info has been stolen and used.



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