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  • Report:  #1051510

Complaint Review: ABC NISSAN - Phoenix Arizona

Reported By:
Unhappy Long Time Customer - Phoenix, Arizona,
Submitted:
Updated:

ABC NISSAN
1300 E Camelback Rd Phoenix, 85014 Arizona, USA
Phone:
(602) 264-2332
Web:
www.abcnissan.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Scam Alert!!! Do not buy a vehicle from ABC Nissan.

ABC Nissan agreed to put a OEM hitch with the plug-in for lights and brakes. They put the word Tow on the sales agreement. They now want to install an aftermarket hitch without wiring. I specifically specified the type of hitch I wanted and Rodrigo said that he would take care of it. They purposely mislead me.
 
I also requested a auxiliary input for the stereo installed. They did not put this request in the paperwork and now they say they will not install the auxiliary input.
 
When I was at the dealership I was sold a mechanical protection program that covered 6 years, 75,000 miles and all of the scheduled maintenance. I paid over $1300. When the paperwork arrived the warranty was for 39000 miles and 39 months. THESE PEOPLE LIED DELIBERATELY AND DID NOT NEGOTIATE IN GOOD FAITH.
 
I expect that if I specifically request equipment installed on a brand new vehicle that I do not have worry that I am being mislead over a few hundred dollars. I brought up these issues when I purchased the vehicle. ABC could have negotiated with me in good faith. They decided to pencil-f*ck me instead. I have been a customer of ABC NISSAN for 14 years. They don't care. They seem to be willing to sacrifice my customer loyalty for a few hundred bucks. Shame on ABC


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