- Report: #643177
Complaint Review: Absolute Air - mapletone Utah
Reported By:
Daniel -
Provo, Utah, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Absolute Air
312 N 1600 W mapletone, 84664 Utah, United States of America
Phone:
Web:
www.absoluteairinc.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Absolute Air Absolute heating and air conditioning Not Professional, Did not perform as they promise on their website mapletone, Utah
Absolute air installed an airconditioning unit in the basement of my home. They did not pay close attention to where the water would drain. They promise on their website that they go above and beyond to ensure that they do not make mistakes or overlook small things like other companies do. Well they had the AC unit drain into a small hole that was not a drain. It ended up causing a small flood in my basement. When I contacted them about the problem they told me that it was not their fault and that they could come and place a pump to take care of the water problem for a large fee. I tried to talk to various people at the company about the problem and got the run around.
They were unwilling to fix the problem that they caused, they did not live up to what they said on their website, and they would not even admit that they had made a mistake. I was very dissapointed with their honesty and their customer service. I would never use them again.
