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  • Report:  #676412

Complaint Review: ac delco - Internet

Reported By:
Zollinger - moore, South Carolina, United States of America
Submitted:
Updated:

ac delco
Internet, United States of America
Phone:
Web:
www.acdelco.com
Categories:
Tell us has your experience with this business or person been good? What's this?

The morning starts with my Cadilac not starting. The lights were dim so I assumed that it was the battery.

Jumped it and it started and ran until I remover the jumper cables.

I found the batterylocated under the back seat. Initial look wasallwell and clean no corrosion. When I touched the positive terminal it fell off. Ifound that it had leaked battery acid under the battery and ate a hole through the floor board of the car. The hole the size of a golf ball.

I checked on the internet to see if others havehad similar issues. I found several ontheripoff report web site.

I contacted AC Delco to see if they had any issues but all I got was that they got my email and will respond in 3 weeks. It has been over 2 months and no response. This should be a warranty issue but what should I know.

I would like to see a class action suit. Consumers are tired of being ripped off.



11 Updates & Rebuttals

skeptic

Bardstown,
Kentucky,
USA
Not me who "screamed" rip off.

#2Consumer Comment

Sun, January 02, 2011

I hope you're addressing the original poster of this thread Steve because nowhere did I "scream" rip off. ReadMY posts (skeptic)very carefully. All I did was suggest what the problem might be. I laid blame nowhere. Your response is not very clear as to whom you are responding to.


Steve

Bradenton,
Florida,
U.S.A.
The point is you screamed "rip off" when there was none!

#3Consumer Comment

Sun, January 02, 2011

The point I was making was that you were real quick to scream rip off, and even spout the class action lawsuit thing without FIRST looking at the real problem, and the real cause of that problem.

I don't know if you realize the legal consequences for filing a false report against a company. AC Delco could very well sue you or at least make your life miserable. You are accountable under the law for your actions and your words.

I don't know how a person with even a shred of common sense could blame the seller of a battery when the real problem was a corroded and broken off battery terminal which has absolutely nothing to do with the battery, or AC Delco. Also remember that AC Delco does not manufacture batteries.

You brought the AC Delco brand name into this for nothing. They had absolutely nothing to do with your problem. Your problem was strictly a lack of proper preventive maintenence, and/or overtightening of the battery studs.

And, you never stated how old the battery was or even if you were the original purchaser of that battery. How old is it? Do you have a purchase reciept?

Here is some helpful advice for you.

1. Do preventive maintence on your car on a regular basis. I check all fluids at least weekly.

I check the tires visually every time I get in and put a gauge on them every 2 weeks. While you have the hood open, check the condition of belts and hose, battery cables, etc.

Be familiar with your battery. Know where it is located. Know how old it is. If you buy a car, replace the battery just to be safe. Then you have a reference point, and a warranty. Any battery over three years old should be replaced in most cases. Batteries usually give no warning when they fail. They just quit.

Don't be so quick to scream rip off. Look at an issue objectively FIRST. And, most of all, don't spout the "class action lawsuit" thing as this just makes you look really stupid as common sense would tell you there are no winners in a class action except the lawyers.


skeptic

Bardstown,
Kentucky,
USA
Case closed.

#4Consumer Comment

Sat, January 01, 2011

Ok Steve, I admitted to over tightening the wretched thing and I am stupid. If you wish I shall go and drown myself in the nearest sewer. Case closed.


Steve

Bradenton,
Florida,
U.S.A.
The ONLY "leak issue" was from over-tightening!

#5Consumer Comment

Sat, January 01, 2011

There was no valid leak issue on these batteries.

The ONLY leak issue was from idiots over-tightening the bolts and cracking the case of the battery around the post or damaging the post itself.

Keep in mind that AC Delco does not manufacture batteries. GM does not manufacture batteries either.

This entire thread is just stupidity.

The bottom line here is that some people are just too stupid to live.


Ronny g

North hollywood,
California,
USA
There have been leak issues with the side post Delcos..

#6Consumer Comment

Sat, January 01, 2011

...and it was sometimes due to over tightening, and/or the fact that side post batteries immerse the post back contacts in the electrolyte (acid) where as with a top post the acid level is below physical contact. AC Delco has made improvements on newer side posts batteries to prevent leakage. .

However, the owner of the vehicle should in routine maintenance inspect or have the battery inspected. Warranties are implied to cover "defects" ONLY for the warranty period. No one is entitled to more then that.

Since the OP states he "found" the battery under the back seat, this can conclude it was never inspected before by the owner. I am sure any inspection should have picked up the leak before it ate through the floor of the vehicle..and as well should have had the battery replaced before it got to the point where the vehicle did not start in the morning or the terminal corroded off. It is not stated how old the battery is in the report but it does seem by the facts posted it was leaking for quite some time.

My suggestion..buy a fiberglass resin hole repair kit from an autoparts store to repair the hole, and get a new battery. Inspect it every so often for leaks and corrosion. Problem solved forever and no need to sue or blame anyone else.


skeptic

Bardstown,
Kentucky,
USA
Side mount terminals.

#7Consumer Comment

Fri, December 31, 2010

Ok, so I'm not familiar with that model car. However, my advice for side mounted terminals still stands. Don't over tighten those terminal bolts. I know this from personal experience.......hang head in shame.......true confession......I broke mine so I know. I diligently serviced my battery and loosened the terminals to put anti-corrosion compound on. Must have overtightened the weenie little nut thingys there because a few weeks latercar wouldn't start and found thebattery terminal had come adrift from the battery. That was after the acid had drained down insidethe positive battery cable and ended up on top of the starter. Found out onlylater that those bolts must be very carefully tightened. So I'm not blaming AC Delco here.

My2004Malibu also has a side mount terminal battery which nowI handle with care and have had no problems for 6 years. Still the same AC Delco.


Steve

Bradenton,
Florida,
U.S.A.
It's NOT a "leak", those are "vented" batteries.

#8Consumer Comment

Fri, December 31, 2010

That Cadillac has the under the seat BATTERY VENTING SYSTEM.

It takes a SPECIAL BATTERY that has vents on each side which attach to vent tubes that exit the floorboard.

However, if you use a standard battery instead of buying the CORRECT VENTED BATTERY, you WILL have SERIOUS corrosion problems, as you have found out.

Furthermore, those vent tubes must be maintained, like anything else on your car.

They must be cleaned periodically, and even replaced periodically.

Again, your problem here is simply a lack of proper maintenence.

It is NOT the AC Delco battery. The battery failed because you did not ever inspect and replace your battery cables as required.

No rip off here.


skeptic

Bardstown,
Kentucky,
USA
Side mount terminals?

#9Consumer Comment

Fri, December 31, 2010

Now let me guess....... It's a side mount terminal battery right..? I'm not blaming you for anything however, if the terminal bolts are tightened too much the threadedmetal insertin the terminal is pulled out of the lead casting. This allows the electrolyte - the level ofwhich is above theterminal hole - to leak out.Most of the time it wicks down insidethe battery cable and is hard to see until it's too late. It's an old problem and when you get a new battery just be very sure to tighten the terminal bolts with a very small wrench and use no force. Just snug them up.


Ronny g

North hollywood,
California,
USA
what????

#10Consumer Comment

Fri, December 31, 2010

you mean to tell me batteries do not last forever? I have to change my oil? if my car has a defect after 7 years it is not covered under warranty? I am insulted. How dare Cadillac not take responsibility for my thinking a battery can last for 10 years without checking corrosion of the terminals..those A- holes....


Steve

Bradenton,
Florida,
U.S.A.
Hey loser...It's called SCHEDULED MAINTENENCE for a reason!

#11Consumer Suggestion

Fri, December 31, 2010

You don't maintain anything on your car, and then when it literally falls apart, you scream rip off?

What a genuine loser.

Moron.

Get a bike.

Take a bus.

After all, your brakes are probably in the same condition as your battery cables!

The battery was not the problem, it was your lack of maintenence. The battery is bad because of the bad cables. Idiot.


Jeff

Manda,
Nebraska,
U.S.A.
No One Cares About Your 97 Cadillac Battery Failing

#12Consumer Comment

Thu, December 30, 2010

No one cares about your 2001 DTS battery. It's about 800 years out of warranty.

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