- Report: #417231
Complaint Review: Acai Slim Power Tea Ultraslim ICc Development DRI* - Internet
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Author Confirmed
Why?
Acai Slim Power Tea Ultraslim ICc Development DRI*
myinternetorder.com and verifyyourorder.com Internet, U.S.A.
Phone:
800-597-9684
Web:
N/A
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Business Rating:
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Acai Slim ,Power Tea ,Ultraslim ICc Development DRI* There's Probably Many More Beware of multiple charges, dead end phone numbers, non existant email addresses, hassels, etc Internet
i did a survey to earn money and selected to try acai slim free for 14 days. I did not recieve acai slim, but green power tea. I noticed a charge of 78.98 on my credit card. I contacted someone (finally) and was told that I had 10 days to opt out of a monthly shipment, the terms of agreement I had stated that I had 14 days. Anyway with the help of my credit card company I'm supposed to be recieving a refund within 30 days. We will see.
Meanwhile, my credit card has been charged by a different company DRI* Power Tea (The first was IC DEVELOPMENT LLC4). Right now I'm having trouble getting anyone to answer at DRI power tea. What will they do next? Do Not order any diet supplements online, go to a trusted health food store, or check out Wal-Mart.
VeryUpset
Kingston, Tennessee
U.S.A.
Meanwhile, my credit card has been charged by a different company DRI* Power Tea (The first was IC DEVELOPMENT LLC4). Right now I'm having trouble getting anyone to answer at DRI power tea. What will they do next? Do Not order any diet supplements online, go to a trusted health food store, or check out Wal-Mart.
VeryUpset
Kingston, Tennessee
U.S.A.
4 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello,
#2
Thu, September 10, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Gemma R.
Las Vegas,Nevada,
USA
Hello
#3
Mon, September 07, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Respectfully,
Conniea78
Encino,California,
U.S.A.
Contact Our Customer Service Manager
#4UPDATE Employee
Fri, January 30, 2009
Hello my name is Falon. I'm the customer service manager for Power Tea's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact me directly. We are extremely busy and we know it is very frustrating and often difficult to get through on the phone lines. Because of this, we want you to know we really want to offer you complete customer service, and we want you to be 100% satisfied with your experience while working with us. My email is [email protected] or if you call our customer service line 1-866-544-6490 I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day. Falon, CSM ULTRA LEAN GREEN
Raggs
Kingston,Tennessee,
U.S.A.
Fianlly reached DRI* power tea
#5Author of original report
Wed, January 28, 2009
I just got off the phone with power tea, I spoke with Rose who was very helpful, and actually pleasant! I have a confirmation # of cancellation and a refund. Yea! (We'll see I guess) Hopefully no more charges will happen on my credit card under different companies. Still do not trust free trials from anyone. Read all small print
