- Report: #192305
Complaint Review: Access Communications - Macon Georgia
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Author Confirmed
Why?
Access Communications
Riverside Corporate Square. Suite 304 Macon, 31210 Georgia, U.S.A.
Phone:
888-275-0777
Web:
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Access Communications Left me out of phone book and now are extorting me Ripoff Macon Georgia
I signed a two-year contract with Access Communications back in April 2003 in order to save about $5.00 a month on my phone bill every month. This was the beginning of a very expensive mistake for my business.
Access neglected to place my business' phone number on the phone book costing me thousands of dollars in lost revenue. I wanted to cancel my account way back then but Access insisted they would enforce the contract and charge me exorbitant "early termination" fees. So, I stayed with Access and advertised in our newspaper.
At the end of my two year contract in April last year (2005), I called Access to cancel. They were really nice and promised it was an honest mistake and suckered me into staying with them for another year. I told them on then phone that I would stay one more year. This current contract expired in April - or so I thought.
Bellsouth called me a few weeks ago and informed me my contract was up with Access as of April 17th and asked if I would like to rejoin Bellsouth and offered all sorts of incentives to come back. I glanced over my Access contract and saw where, indeed, my contract was up on April 17th so I signed a contract with Bellsouth.
Access has now demanded over $500.00 in early termination fees. They showed me the fine print in my contract I signed way back in 2003 that stated that, at the end of my contact, if I don't give Access Communications 30 days notice before cancelling my service, they will automatically sign me up for another year of service.
I am now contractually obligated to both Bellsouth and Access Communications.
Yeah, I know I should have more thoroughly understood the contract I signed way back in 2003 but who can possibly remember all the ramifications of such a contract for eternity? However, I verbally told Access I would stay on for another year to see how things went. Things went okay, I guess, but now Bellsouth is cheaper that Access so there is absolutely no reason to stay with Access.
A phone call to Access to ask for leniency was not successful.
I plan on suing Access Communications in small claims for the lost revenue I suffered while my phone was not listed. Until then, I hope someone else will see this report and not use Access Communications in order to save a few bucks. It just isn't worth it.
Jim
Florence, Alabama
U.S.A.
Access neglected to place my business' phone number on the phone book costing me thousands of dollars in lost revenue. I wanted to cancel my account way back then but Access insisted they would enforce the contract and charge me exorbitant "early termination" fees. So, I stayed with Access and advertised in our newspaper.
At the end of my two year contract in April last year (2005), I called Access to cancel. They were really nice and promised it was an honest mistake and suckered me into staying with them for another year. I told them on then phone that I would stay one more year. This current contract expired in April - or so I thought.
Bellsouth called me a few weeks ago and informed me my contract was up with Access as of April 17th and asked if I would like to rejoin Bellsouth and offered all sorts of incentives to come back. I glanced over my Access contract and saw where, indeed, my contract was up on April 17th so I signed a contract with Bellsouth.
Access has now demanded over $500.00 in early termination fees. They showed me the fine print in my contract I signed way back in 2003 that stated that, at the end of my contact, if I don't give Access Communications 30 days notice before cancelling my service, they will automatically sign me up for another year of service.
I am now contractually obligated to both Bellsouth and Access Communications.
Yeah, I know I should have more thoroughly understood the contract I signed way back in 2003 but who can possibly remember all the ramifications of such a contract for eternity? However, I verbally told Access I would stay on for another year to see how things went. Things went okay, I guess, but now Bellsouth is cheaper that Access so there is absolutely no reason to stay with Access.
A phone call to Access to ask for leniency was not successful.
I plan on suing Access Communications in small claims for the lost revenue I suffered while my phone was not listed. Until then, I hope someone else will see this report and not use Access Communications in order to save a few bucks. It just isn't worth it.
Jim
Florence, Alabama
U.S.A.
4 Updates & Rebuttals
David
Sellersburg,Indiana,
U.S.A.
breach of contract
#2Consumer Comment
Fri, May 19, 2006
In your contract with Access did they have the phone book advertising written in to it? if so, then the contract is void anyway due to breach of contract on Access' part. You can sue them based on breach of contract for all revenue lost, *AND* for the fees you had to pay elsewhere to advertise your business.
David
Sellersburg,Indiana,
U.S.A.
breach of contract
#3Consumer Comment
Fri, May 19, 2006
In your contract with Access did they have the phone book advertising written in to it? if so, then the contract is void anyway due to breach of contract on Access' part. You can sue them based on breach of contract for all revenue lost, *AND* for the fees you had to pay elsewhere to advertise your business.
David
Sellersburg,Indiana,
U.S.A.
breach of contract
#4Consumer Comment
Fri, May 19, 2006
In your contract with Access did they have the phone book advertising written in to it? if so, then the contract is void anyway due to breach of contract on Access' part. You can sue them based on breach of contract for all revenue lost, *AND* for the fees you had to pay elsewhere to advertise your business.
David
Sellersburg,Indiana,
U.S.A.
breach of contract
#5Consumer Comment
Fri, May 19, 2006
In your contract with Access did they have the phone book advertising written in to it? if so, then the contract is void anyway due to breach of contract on Access' part. You can sue them based on breach of contract for all revenue lost, *AND* for the fees you had to pay elsewhere to advertise your business.
