- Report: #1289418
Complaint Review: ACE CAR RENTAL - ORLANDO Florida
Reported By:
ACE CAR RENTAL, ORLANDO FLORIDA -
ORLANDO, Florida, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
ACE CAR RENTAL
3255 MCCOY ROAD ORLANDO, Florida, USA
Phone:
(407) 440-6074
Web:
3255 MCCOY ROAD, ORLANDO, FL
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ACE CAR RENTAL THEY ARE THIEVES! THEY HAVE NO MANNERS OR CUSTOMER SERVICE EXPERIENCE! ORLANDO Florida
I am not sure about renting from Autorentals.com in the future. I HAD THE WORST EXPERIENCE W/ACE CAR RENTAL IN ORLANDO. THEY ARE THE WORST MF EVER. I BROUGHT BACK THE CAR AND THEY WERE CLOSED. WHEN I REACHED THERE ON 2/18TH - THEY DIDN'T EVEN HAVE A FORD SUV - WHICH IS REQUESTED. I WAS TOLD THAT IT'S SUPPLY AND DEMAND AND IT'S FIRST COME - FIRST SERVED. like seriously?????
I returned the car on 2/21 at 3:45am - of which they were closed.
You would think that when they were doing to pick up - desk transaction on 2/18th - the idiot - a*****e at the desk would bother to tell me this. Should I really have to ask - this is something that they should tell people. Allowing people to arrange for a drop off - when a center is not open - is quite bullshit. This s**t NEVER AND DOES NOT HAPPEN IN NEW YORK.....BUT I SHOULD HAVE KNOWN BETTER. NEXT TIME: I will rent from other well known rental places. it does not pay to be frugal. I will also disputing my originally quoted charge with my bank. I paid $119 for an suv, when I got there...they claimed that they never had one and gave me a car....of which they jacked up the price and told me that the charge was $160+.
If I was not that tired, I would have told them to take me back to the airport and booked w/Hertz, National or Alamo. There will never be a next time for me. Ace Car Rental is a bunch of MF jackasses. I had to take the vehicle back to my Aunts home - which is like 16 miles, then take Uber to the airport - so I wouldn't miss my flight. I should be sending the MF punk a*s Manager and CEO the bill for my Uber to the airport. Companies like this should never exist. I also asked my aunt to return the rental...of which they want to charge me $25 for another person dropping of the rental. This could have been avoided - if I wasn't trying to be cheap. Next time I will know much better! I will also take a copy of all of this and post a review on their website.
ACE Rent A Car confirmation number PRF3501383.
Sincerely,
Althea W
