- Report: #1279977
Complaint Review: ACE Cash Services - Internet
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Author Not Confirmed
Why?
ACE Cash Services
Internet, USA
Phone:
3103568912
Web:
N/A
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Business Rating:
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ACE Cash Services They said my account balance was passed due 60 days of $927.56. Internet
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I recieved an email yesterday around 6pm from a women named Roxanne Cole at a company called ACE Cash Services. Mind you I have never heard of them before. They sent me an email and in the subject it said something about a case # or case file with a bunch of letters and numbers attached. The email basically read that I was being charged for 3 serious allegations :1. Violation of Federal Banking Regulation, 2.Collateral Check Fraud, and 3. Theft by deception because I had an accound balance of $927.56 passed due.
They told me if I dont respond in 48hours then they are going to be forced to seek legal representaions. They also said that they dont believe this was my intent so if I give them a call they can change my payment arrangements if the ones I made were to high and I could no longer afford them. If I did not do this then I would have to pay up to $4,271.15 (excluding the loan) in attorney fees and interest fees. They sent me two phone numbers to call if I wanted to speak to someone immediately and or I could email them.
I called one of the phone numbers and someone answered the phone unprofessionally like they were answering their cell phone which leads me to believe this company is a scam. They also said that they would notify my employer, bank, and the IRS and they said that they said that my SSN was put on hold by the US government and that I should contact them to get that straigtened out.
I sent them a responce to their email. I asked for official documents showing the date in which I took a pay day loan out with this company, the phone number they have on file for me and the address they have on file for me. I have yet to recieve a responce. I would copy and passte the email so you can see but it will not allow me to copy and paste.
My question is whether or not this company is real. I believe it is fake and a scam but at the same time I would not like to accumlate excess debt that I dont need. I am a college student trying to pay for school and I do not need anymore unecessary debt!
1 Updates & Rebuttals
ACE Cash Express
Irving,Texas,
USA
ACE Cash Express
#2UPDATE Employee
Thu, January 21, 2016
Hello,
ACE is aware of fraudulent emails from individuals claiming to be from ACE Cash Express. These emails may be threatening in nature and may demand payment for unpaid debts. They may mention legal action, jail time, and action taken regarding your social security number. In reality, these are fraudulent attempts to solicit money from you, and they are NOT from ACE Cash Express.
If you are interacting with someone who demands payment in this type of scenario, it is not ACE.
If you are unsure if an email you received truly came from ACE, please forward it to [email protected], along with your contact information, and we will contact you as soon as possible. Thank you!
