BEWARE ---- WARNING ---- BEWARE ----- WARNING----
This company is the worst plumbing company in San Francisco and anywhere in the Bay Area ----
The came to my home to fix my bathroom toilette and not only they overcharged me ----- they charged me twice what total they gave me on the phone, but they also destroyed my property.
They are the typical "con artistS" , they will make you believe that they care about their clients but they do no t care. They are all about money.
I called the company several times and the owner Jonathan Millington said that the warranty had expired , this is not true because i called then a week after they performed the work and they give a 90 day warranty ---- actually that is what they say but this is not "true" this is "nothing but a phony warranty"
My duty is to let people know that my cousin told me that these folks had some trouble keeping their customers "credit cards" confitential. We know that there are several complaints for credit card misuse.
It is not a coincidence tha t there are so many reviews against this company. The owner Jonathan Neil Millington was in jail in Los Angeles years ago due to grand theft and in 2013 he was taken into custody in Daly City due to possesing cocaine.
I also know that they pay the bad business bureau to remove several complaints against them. I flled one myself and they removed it.
AVOID THESE GUYS AT ALL C OSTS !!! BAD BUSINESS!!!
Josh
San Francisco,#2Consumer Comment
Thu, January 30, 2014
If you look up online you'll see that there are several complaints against this company. Before you hired them, why didn't you check online to see if there were complaints against them? If you had done it you would have chosen another company - Ace Plumbing and Rooter has a terrible reputation in San Francisco. All it takes it's to type in the name of the company on Google and you'll be able to read the poor experiences people are having with this business.
The owner should reply to these reports and tell us his side of the story. The way things are now if he does not get involved his company will disappear soon. Not a good sign when a business has complaints on all websites and the owner is not trying to repair the business reputation.
Ken
Colorado,#3Consumer Comment
Thu, January 30, 2014
How did they destroy your property? Is it a total loss? Sounds like you need an attorney to get all this destruction remedied.