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  • Report:  #313433

Complaint Review: ACN Phone Service - Boise Idaho

Reported By:
- Boise, Idaho,
Submitted:
Updated:

ACN Phone Service
acninc.com Boise, 83642 Idaho, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This is a phone service (VOIP) but if your phone is messing up you cant contact them to fix it. If you go to Customer Care on their website they give a phone # (BUT YOU SHUT OFF MY PHONE). I was e-mailed to be informed that they would be suspending service unless I updated my credit card info because the card would expire in March 2008. I called them and tried to update the information last week but they said I had to do it on line (which I did and had to redo 3 times till finally it said that it was updated). Well today is February 29th and my phone service has been shut down and I can't contact them to ask why. I will need to go and find a phone booth and be put on hold for hours and then be transferred till someone says its fixed only to find that when I get home it isn't. ACN is not a good company to work for and their customer care sucks.

Norm

Boise, Idaho

U.S.A.


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