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  • Report:  #1241545

Complaint Review: ADT authorized dealer for defender direct - Arizona

Reported By:
sharrone - Arizona, USA
Submitted:
Updated:

ADT authorized dealer for defender direct
Arizona, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

ADT, or so I thought? I had ADT for nearly 20 years. When I moved, the tech on the phone said that there would be no charge for installation fees for new home....hmmmm, loooong story short. I'm in my new home, I call ADT to set up an appointment, tech came out and that was and is another story but one that would take pages to dictate to you. After having the equipment taken out of my home 3 days later, certified letters send to there company, faxes, emails, phones calls after phone calls, I just want to jump out the window! WATCH for AUTHORIZED DEALERS....It took me a while to learn all about that...the middle guy!

 

The tech has docusign here. I stated for 20 years I have manually paid my bills and prefer it that way. He walked me through the docs, I signed and assumed I'd be paying old school method....hence, NOT! They say you get certain type of equipment on the phone, then they get here and they have no idea what your talking about. they then try and sell you cameras, lights, etc.....they then claim you get all this equipment for FREE. Let's think, is anything free in this world? If it sounds too good to be true, is it? Yes sir...we know the equipment isn't free and that your monthly costs pay slowly out for that stuff, right?

 

Anyway I could bore you with a novel here, do your home work, ask yourself if your gone alot maybe I do need a service provider to let me know someone just broke in, right? Or I work at home and I'm home alot, do I need a service provider or can I just order the same type of equipment from costco, walmart, alibaba, or any wholesale company? Yes you can! Afterall, what we truly care about is someone breaking in while WE ARE there, our family is important, right? Our stuff is insured with our home owners policy or our renters policy. Oh and the discounts you receive for having a company monitor is no different then you having your equipment installed to monitor, and with todays technology, you can have a signal sent to your iphone that an intruder is in your home...you then call the police.

 

Please don't call ADT or authorize dealers, especially ADT authorized defender direct dealer! 



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