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  • Report:  #10475

Complaint Review: Advanced Auto Performance - Lowell Massachusetts

Reported By:
- Lowell, MA,
Submitted:
Updated:

Advanced Auto Performance
479 Broadway Street Lowell, 01854 Massachusetts, U.S.A.
Phone:
(978) 459-8899
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In this place (Advanced Auto Performance in Lowell, Massachusetts). I took my car to change my alternator after I bought a new one directly from the dealer.

The owner told me he would change it, charge me $70 dollars an hour and I asked for the old alternator so I can get my deposit back when I give it to the dealer.

First of all, they charge me for 3 hours of work ($210), even though they only work on the car for less than 2 hours. They didn't refund my money. And it wasn't untill I got to the Nissan Dealer to give the old alternator, the mechanics at the dealer tell me the alternator I have is not from my car but from another Nissan model and is already being rebuilt so they can't refund my deposit.

When I go back to the place to ask for my real alternator, they claim that is the right part. I lost over $400 dollars (work + new alternator). I recommend for you reader to think twice before going into Advanced Auto Performance, because they will "advanced" very quickly to take your money.


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