Complaint Review: Advanced Pool Heating Inc. - Lake Mary AND Ft. Lauderdale Florida

In retrospect, I am truly a sorrowful and nave young man. As mentioned in my last posting, I mean to fully retract my malevolent assertions against Advanced Pool Heating Inc. Even more of a genuine apology is required of me in regards to my distasteful attack on Mark Langely. This is the situational summary: -- I trained for 3 days with Mark Langely in his branch office. The work begins and everyone is assured that the leads of prospective clientle (of which inquired about the products beforehand) would generally be distributed within each salespersons local region. The notion was that on average we would be allotted 2-3 leads a day. 3 days go byand everyone has sales leads (plural) but me. I translate this as an intentional act of discrimination towards myself citing age and the overall blind assumption that I am inept to perform the job that I have opted for, and invested considerable time to pursue. From that point I am offered to switch to the installation aspect of the business and I do accept based upon the notion that I would be continually overlooked as a product representative. For these short few days I am privy to service calls of irate customers who'd been slighted by one, that is 1 agent who had been lying in any way to sell that product, and messy jobs being done(that'll happen no matter who you contract with). This evokes a bit more motivation for me to quit and give a little blowback. Unlike logic and empathy dictates, I hold these events in mind instead of consulting Mark Langely on the matters due to my general past experience proving that nothing in business is coincidental. -- I judged Mark Langely on a matter of hearsay. Just as any court of law would proveMy actions towards Mr. Langely were based off of malicious intent. Any other information on the subject is irrelevant. Moreover, I must admit, even with what I had witnessed in regards to others, Mark Langely truly never has misrepresented the product or the papers in any way as one other bad apple had done. This update was in no way procured into being authored by any means of duress, and had only been rendered after reestablishing a report with both Mr. Ackerman and Mr. Langely under cordial circumstances. My sincerest apologies.

I do rescind all prior statements made. I do so as a matter of self-preservation(obviously). Nonetheless, I do rescind. It is to be emphasized that I did only spend roughly a week at the company and had previously been dealing with a slew of unstable employers that of which had less than stellar business practices around South Florida. I just ended up unloading all of my misguided ill will towards one brief and sour experience. Below is the web site's policy for never removing reports. I will contact and plead with them on the matter. In a worst case scenario, if necessary, I will participate in any reasonable matter to nullify my statements in order for you to reestablish the mutual report with the prospective customers that I have disturbed. ------------------------------------------------------------ 2.** Ripoff Report's Policy: Why We NEVER Remove Reports As is our policy, we never remove reports even when they are claimed to contain defamatory statements, and even if the original author requests it. The reasons for this policy are simple. First, this site is only effective when all complaints are maintained and preserved so that over time patterns of truly bad business practices are exposed. If we removed complaints this would give companies an incentive to pressure authors (or us) to remove true and accurate reports in exchange for money or simply to avoid a costly lawsuit. For that reason, we will never agree to remove reports, even if someone can show that a report is probably inaccurate. Under this policy, no reports are ever removed, so there is no benefit to companies who threaten or pressure a customer hoping to get them to retract a valid complaint. Even if this means that one or more questionable reports are left up, we think that removal of any reports would ultimately make this site less credible and thus less effective as a tool for educating consumers. That's why we have made this strict policy decision. If this seems unfair or unreasonable, consider this -- if someone sues you in court and makes outlandish claims that are completely false, you can fight the case and win, and at the end of the case a judgment will be entered in your favor proving that you were right and your accuser was wrong. However, the court clerk will NOT destroy the file or seal the records of the case simply because you won. Even when a lawsuit is shown to be 100% baseless, the documents remain part of a public record that is maintained for years or perhaps forever (trust us -- we KNOW about this from first-hand experience). In this situation, the remedy you are entitled to is a court order or judgment proving that you did nothing wrong, not destruction of the public records about the case. 5.** But what if the original author asks us to remove a report? Why doesn't Ripoff Report have to take a report down when the author requests this? There are two reasons why Ripoff Report does not remove reports even if the original author has asked us to do so. The first is the same as stated above -- as a matter of policy, Rip-off Report does not want to encourage big companies to bully individuals into asking us to remove their truthful reports. So, we simply will not agree to remove reports, ever, thus eliminating that incentive. Second, every time a report is submitted to us, the author must read and agree to the following terms (under "Step 6 - Submit Report"): "By posting this report/rebuttal, I attest this report is valid. I am giving Ripoff Report irrevocable rights to post it on this web site. I acknowledge that once I post my report, it will not be removed, even at my request. Of course, I can always update my report to reflect new developments by clicking on UPDATE."

I've recently been contacted by Advanced Pool Heating in regards to these harsh words of mine. I do not detract anything I have posted. Moreover, just so you know, if you decide to buy... They install the very next day. This is because there is a contract clause stating that 3 days...3 DAYS after signing the sales and finance papers, you cannot have the item taken back. The 2 days papers are signed and installation is made knocks out 2 out of 3 days for your window to rescind. That's customer service. Anyway, what I'm doing is mean. But hey, I was there for less than 2 weeks. In that time, I was personally insulted by the director of the Ft. Lauderdale Branch (Mark Langley) more than once without provocation, witnessed the blow-back of their sales tactics, and learned how they refute customer complaints, and coincidentally seen some messy installs. Did I catch the company in a slum period? Might you have as well? Do you want to make a chance of that? I've rambled enough...........Bottom line: Do not buy from Advanced Solar Pool Heating unless you know you absolutely want the product beforehand. You do the research. Solar panels are a good thing, but must be sold in ***GOOD FAITH*** "Good faith", is actually a rebuttal that could be utilized to get your money back in court from a situation gone awry like this one. It goes: "All business contracts must be executed in "good faith" by both parties, otherwise the contract IS null and void." And never buy from "Paul". ***My apologies to any future sales representative of Advanced Pool Heating Inc. whose name is "Paul" by sheer happenstance. P.S.: Good luck on the new Public Relations campaign Jeremy.

--Okay, I got a paycheck. My position still stands.