We purchased ATS services a short while ago - it seemed that they were addressing problems we had with our PC's.
Much to my surprise, when I attempted to contact them a week ago (today is 11/22/2014), there was no response at their 800 support line. I hoped against hope that it was, as they said, a problem with the system that was being addressed.
Today I read that ATS is a scam and was shut down.
The company seemed to offer genuine support for my computers and got 4.5 0f 5 star reviews-perhaps they cover their tracks well enough to make people think they really have problems and have cleared those problems up? -or- maybe they wrote the reviews themselves?
This is the second time I've been burned on PC support. I'm in my 60's-not tech savy. I will go to HP (the manufacturer of our PC's) for support now. Be very wary when you purchase computer support services.