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  • Report:  #751816

Complaint Review: AFNI inc - Bloomington Internet

Reported By:
Tim - Fullerton, California, USA
Submitted:
Updated:

AFNI inc
404 Brock Drive, Bloomington IL Bloomington, Internet, United States of America
Phone:
Web:
www.afnicollections.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I have filed consumer complaint about this "business" called AFNI Inc.  here at Ripoff Report,
State Attorney of Illinois-- where they are,  State Attorney of California-- where i live  FTC and BBB,
in re their false claims, knowingly transmitting false info to credit reporting agencies to harass and
intimidate those who has the nerve to tell them  i do not owe to anyone  for you to collect.....

These flakes, just for that went with false claims of dated and amounts to credit reporting agencies
to flag the files with "COLLECTIONS".   They allege I  owe $86 plus change to AT&T.

THEY ARE YET TO SUBSTANTIATE THEIR CLAIM.... They know as i do it is a fraudulent claim.  The Internet is full of reports, complaints of abuse suffered in the hands of these people..

I am including the findings of AT&T who in willingness to help,  got in touch with Afni inc to
set the record straight.  They have told Afni there was no record of my alleged debt.  Now Afni
came up with phone number i do not recognize, have not used in the past neither do i owe
any amount of money toward that phone account.

I have been telling them this since the day i read their name on a piece of trash they sent me
with this unsubstantiated claim with falsified date to make the alleged debt look current...  Be aware this "honest Business" will stoop to new lows to harass people, to intimidate, to swindle.
Today it is me.......  Tomorrow it can be anybody!

To Whom It May Concern:


I have filed a complaint about a "business" known as Afni Inc
a collection agency operating in your state.
as per my previous notes to your office and as the title of this indicates,  with absolute disregard to state and federal laws that are in place to protect consumers from this kinds of abuse, without substantiating their claim (which i 
have repeatedly asked for) simply on their "word" claiming to collect a debt which does not exist.
on this, as i so informed this office, Afni went and flagged
the files that is widely used to check credit worthiness with "COLLECTIONS" and deliberately caused enormous harm which no doubt will take a lots of work and money.


I am sending a copy of the ATT's findings, which they made no attempt to check information i have transmitted them to check to verify that I do not owe any amount of money...  i had to do that for them.  as the ATT's email to me and them shows that.  Now they have come up equally
flimsy claim that they are collecting on the acc of a phone
number which does not belong to me.  
i am bring this to your attention to assess what they doing.  it is a fraudulent claim.  which seems to be the
way they conduct business as the internet sites on these
people attest to that.
Thank you for your understanding and cooperation.
xxxxxxxxxxxxx

Dear Tim,


Thank you for contacting AT&T.


I have contacted AFNI as we were unable to locate the account under the number you provided, they have advised me that they are contacting you on account xxxxxxxxxxxxxx. I have no information on this account but did get an e-mail address for you to contact them.


[email protected]


We at AT&T appreciate your business.


Regards,
xxxxxxxxx
AT&T Accounts Receivable Center


Help is just a click away at support.att.com!   Find solutions to common problems and answers to frequently asked questions fast at: http://www.support.att.com/.  Bookmark the site today.


NOTICE: Based on the information you provided, our understanding of your request, and currently available data, we will address your inquiry to the best of our ability. Please note that prices, terms, and conditions are subject to change, and in the event of a discrepancy, prices, terms and conditions in any applicable tariffs, service guides or other official terms of service documents govern.






Original Message Follows:
------------------------
so all in all......  i am deaf  AND screwed.....
On Jul 7, 2011, at 1:12 PM, AT&T CUST CARE CA REBILL wrote:


Greetings Tim,


Thank you for contacting AT&T.


I apologize we are unable to handle your concern through email.  
Please contact our business office at 1-800-288-2020 to discuss this  
matter in detail. I understand your disability causes extra  
problems, but this can't be handled online.


Hours of operation:
Monday through Friday 8:00 am - 7:00 pm
Saturday 8:00 am - 5:00 pm


If this response does not address your concern, please reply  
directly to this email. To ensure a timely response, do not change  
the subject line of your reply.
If you have additional questions, you can also visit: http://att.com/contactus




We at AT&T appreciate your business and value you as a customer.


Regards,


xxxxxxxxx
AT&T Accounts Receivable Center


Help is just a click away at support.att.com!   Find solutions to  
common problems and answers to frequently asked questions fast at: http://www.support.att.com/ 
.  Bookmark the site today.


NOTICE: Based on the information you provided, our understanding of  
your request, and currently available data, we will address your  
inquiry to the best of our ability. Please note that prices, terms,  
and conditions are subject to change, and in the event of a  
discrepancy, prices, terms and conditions in any applicable tariffs,  
service guides or other official terms of service documents govern.






Original Message Follows:
------------------------
Customer Name = Tim 
Email Address = [email protected]
Phone Number = xxxxxxxxxxxxx
Contact Number = xxxxxxxxxxxx
State = 0
CPNI = No
Permission to Call = No
Message = Four months after i transfered my acc to Time Warner Cable  
company you (ATT) kept billing me
I am a deaf person use phone service for my computer connect.  my  
transfered phone number was
and still is. xxxxxxxxxxxxxxx  each time i got in touch with you, each  
time you told me it was a mistake.
i got tired of your way of doing things and sent you $80.00  
electronically.  you must have caught your
mistake to give me a refund  (ATT ck # 6716417763 dated 07/01/2008   
amount $80.00.  Now there are
these flakes called Afni inc claiming i owe ATT $86.00 and says they  
are collecting for ATT.  These
flakes despite me given them the info to check have gone to flag my  
credit worthiness files at agencies
as "COLLECTIONS" .  according to confused reply to BBB in re my  
complaint saying: This is in response to your letter to Afni, Inc.,  
regarding the above referenced matter. We appreciate your assistance  
in bringing our consumer's concerns to our attention. In that  
regard, on or about March 2001, AT&T notified Afni the above  
referenced account remained due and owing from Mr. Celasun. This  
account was established on March 1, 2008 and was considered  
delinquent by the creditor on October 24, 2008. The service address  
for the account was his still-current address


To Whom It May Concern:


I have filed a complaint about a "business" known as Afni Inc
a collection agency operating in your state.
as per my previous notes to your office and as the title of this indicates,  with absolute disregard to state and federal laws that are in place to protect consumers from this kinds of abuse, without substantiating their claim (which i 
have repeatedly asked for) simply on their "word" claiming to collect a debt which does not exist.
on this, as i so informed this office, Afni went and flagged
the files that is widely used to check credit worthiness with "COLLECTIONS" and deliberately caused enormous harm which no doubt will take a lots of work and money.


I am sending a copy of the ATT's findings, which they made no attempt to check information i have transmitted them to check to verify that I do not owe any amount of money...  i had to do that for them.  as the ATT's email to me and them shows that.  Now they have come up equally
flimsy claim that they are collecting on the acc of a phone
number which does not belong to me.  
i am bring this to your attention to assess what they doing.  it is a fraudulent claim.  which seems to be the
way they conduct business as the internet sites on these
people attest to that.
Thank you for your understanding and cooperation.
XXXX XXXXXX

Dear Tim,


Thank you for contacting AT&T.


I have contacted AFNI as we were unable to locate the account under the number you provided, they have advised me that they are contacting you on account 714 449 9526. I have no information on this account but did get an e-mail address for you to contact them.


[email protected]


We at AT&T appreciate your business.


Regards,
XXXXXXX
AT&T Accounts Receivable Center


Help is just a click away at support.att.com!   Find solutions to common problems and answers to frequently asked questions fast at: http://www.support.att.com/.  Bookmark the site today.


Original Message Follows:
------------------------
so all in all......  i am deaf  AND screwed.....
On Jul 7, 2011, at 1:12 PM, AT&T CUST CARE CA REBILL wrote:


Greetings Tim


Thank you for contacting AT&T.


I apologize we are unable to handle your concern through email.  
Please contact our business office at 1-800-288-2020 to discuss this  
matter in detail. I understand your disability causes extra  
problems, but this can't be handled online.


Hours of operation:
Monday through Friday 8:00 am - 7:00 pm
Saturday 8:00 am - 5:00 pm


If this response does not address your concern, please reply  
directly to this email. To ensure a timely response, do not change  
the subject line of your reply.
If you have additional questions, you can also visit: http://att.com/contactus




We at AT&T appreciate your business and value you as a customer.


Regards,


XXXXX
AT&T Accounts Receivable Center


Original Message Follows:
------------------------
Customer Name = Tim 
Email Address = XXXXXXXXXXXX
Phone Number = XXXXXXXXXXX
Contact Number = XXXXXXXXXXX
State = 0
CPNI = No
Permission to Call = No
Message = Four months after i transfered my acc to Time warner Cable  
company you (ATT) kept billing me
I am a deaf person use phone service for my computer connect.  my  
transfered phone number was
and still is.  xxxxxxxxx each time i got in touch with you, each  
time you told me it was a mistake.
i got tired of your way of doing things and sent you $80.00  
electronically.  you must have caught your
mistake to give me a refund  (ATT ck # 6716417763 dated 07/01/2008   
amount $80.00.  Now there are
these flakes called Afni inc claiming i owe ATT $86.00 and says they  
are collecting for ATT.  These
flakes despite me given them the info to check have gone to flag my  
credit worthiness files at agencies
as "COLLECTIONS" .  according to confused reply to BBB in re my  
complaint saying: This is in response to your letter to Afni, Inc.,  
regarding the above referenced matter. We appreciate your assistance  
in bringing our consumer's concerns to our attention. In that  
regard, on or about March 2001, AT&T notified Afni the above  
referenced account remained due and owing from Mr. XXXXXXXXX This  
account was established on March 1, 2008 and was considered  
delinquent by the creditor on October 24, 2008. The service address  
for the account was his still-current address.

Go make sense......



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