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  • Report:  #36890

Complaint Review: Aimco The Fairways Apartments - Chandler Arizona

Reported By:
- Chandler, Arizona,
Submitted:
Updated:

Aimco The Fairways Apartments
777 W Chandler Blvd Chandler, 85225 Arizona, U.S.A.
Phone:
480-821-1862
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have lived in the Fairways apartments for 6 months now. Just about every day tehy shut off all water facilities in the complex without notice but for somehow they still have water to water the grasses in the area. I have made several complaints on this and yet nothing has been done. When we do have water most of the time there is no hot water.

When I first moved into the apartment that I am currently living in there was a big gap between the wall and the sink in one of the bathrooms, however after about 2 weeks of calling the office it was finally fixed.

On the day that I was supposed to be moving into the apartment they said that the cleaners were still cleaning, i figured no big deal came back about 3 hours later got my key and went to the room to find that there was nothing cleaned. There were crayola markings on the walls and on the vertical blinds that I also requsted to be fixed and has yet to be done even spitballs on the bathroom walls and ceiling that I finally removed myself.

Now there is cracking in the ceiling in the livingroom that I have requested to be fixed about a month ago and nothing has yet been done. Even my porch light has been out for about 2 weeks and requested to be fixed nothing has been done..

Another thing on the filth of the complex I came home if that is what you want to call it after a weekend of being gone and my porch, my kitchen and my bathroom are infested in little black ants, and that is not because my room is filthy because it is not. And I have 2 little kids one 16 months and another 5 months, which makes it not too good with ants around. I called the office and reported the ants and what a surprise nothing was done so I had to take matter into my own hands and exterminate the apartment myself for my kids sake.

Now we talk about courtesy for the people living in the apartments. Lets just say that starting on mowing the grass at 5:30 in the morning, at one time I was running late to work and going to leave and one of the Fairway employees parked their golf cart behind my car to where I could not get my car out. I tried to locate that employee and he/she could not be found so I took it into my own hands to move the cart myself. On another day just after a big storm, the wind knocked over a tree just below my room and was even blocking the stairs to my apartment, I called in and made a complaint on a friday and nothing was done till the following Tuesday causeing myself, and my at the time pregnant wife and my 1 yr. old to have to crawl through the tree any time we wanted to go anywhere..

Aimco has thier saying "From the first day... your at home"

not true at all. I would not recomend this apartment complex to even my worst enemy...

Kevin

Chandler, Arizona


3 Updates & Rebuttals

Marcie

Plano,
Texas,
U.S.A.
they were sued 1-2 years ago for the SAME thing

#2REBUTTAL Individual responds

Tue, May 06, 2003

I lived @ the fairways in plano, tx for 3 yrs. I fell in a hole in the parking lot and broke my ankle. I was told by a Joe Sullivan @corporate "don't get a lawyer, our insurance will take care of you"! That happened on 04/17/02 and today is 05/06/03. It has been through 3 different insurance companies and I was offered $2500.00 by Cambridge Integrated Svcs..--Now, they don't EVEN want to pay that and I lost my job, had to put my dog to sleep, and lost my apartment all because of this! I'm going to be forced to get an attorney--I've been VERY patient! I'd love to go to court and let a Judge make the decision--as he/she will see that they were sued 1-2 years ago for the SAME thing, different property! I know they don't care!


Anon

Miami,
Florida,
U.S.A.
? Maybe time for a Google internet search!

#3Consumer Comment

Wed, January 01, 2003

If I am not mistaken, I think I saw AIMCO listed as having some recent lawsuit. You might want to do some internet research on the parent company of your apartment complex. Could be interesting! Good luck!


Brandon

Mesa,
Arizona,
There is hope...

#4Consumer Suggestion

Tue, December 03, 2002

Kevin, I previously lived in the Fairways's and had no trouble whatsoever. Now, that does not mean that what you are saying is not true, but they used to be a great place to live. As far as your issues, I have the anwser! In the Arizona Landlord-Tenant regulations, there is a regulation (33-1363: Self-help for minor defects). Basically what it says is this: If you complain to the office in writing and give them ten (10) business days to comply with the request, then you as the tenant can contract and outside agency to complete the work for you and deduct up to $300.00 or 1/2 of the monthly rent, whichever is greater. So, what you need to do is write the letter to AIMCO/Fairways, hand deliver it or send it certified mail with a receipt that tells them of your intentions to do this. Then after ten business days, hire a LICENSED contractor to do the work. The only fall back is that you have to pay the contractor up front and then hold back that much in rent for the following month. I GUARANTEE that if you do this EVERYTHING on your list will be fixed. I just did it with my apartment complex after three months of requests. Guess what?, everything was fixed the next week!

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