- Report: #576165
Complaint Review: Alamo Rental Car - Sanford Florida
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Alamo Rental Car
Sanford Airport, Sanford, Florida, United States of America
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Alamo Rental Car Charged me CDW through fraudulent means Sanford, Florida
I rented a car at Sanford Airport (Orlando). I had prepaid for the car using a package deal with Allegiant Airlines. The guy asked me if I wanted to add another driver, I said no. Then he said to initial the forms - I did not know that I was authorizing another $60 to be added to my bill for Collision Damage Waiver! In the past, I have always been asked if I want that and I always refuse. I complained to Alamo online and they said tough beans, that I should have read what I was agreeing to. !!!
I say that this is fraudulent because they did not ask me if I wanted it.
I say that this is fraudulent because they did not ask me if I wanted it.
1 Updates & Rebuttals
Alamo Rent A Car
St. Louis,Missouri,
USA
We'd like to help.
#2UPDATE Employee
Tue, March 02, 2010
We apologize for any misinformation during the rental process regarding the optional CDW coverage and would like to help out with this issue. Please contact us: care[at]alamo.com with the full details of your rental; including the reservation number and your contact information.
- Elizabeth with Alamo Rent A Car
